Ordered game online and after 5 days of silence I got an email from them saying my order is…read morecanceled. And I still have not received a refund either

Such a neat gem. We came across this shop while going shopping in this plaza and we're so happy we…read morewent inside! They have very cool Knick knack decor along with plushies, collector items, and of course games. They sell modern as well as older model games + devices. Highly recommend for others to come visit if you're a fellow gamer. They're also dog friendly!

The two men that worked tonight are fantastic!! They were super helpful and really knew their…read morestuff!! They had great customer service.

This used to be a nice store until the new store manager took over. Now, it's completely changed…read more The new manager is very rude, sexist, and pushy. I believe his name is Bradley. I've been going to this store regularly for a couple years and I've never once had a bad experience until he showed up. Now, the entire store is unorganized, messy, and generally unclean. I've asked about preorders for games and instantly tried to explain the entire game to me and why I should choose something else, something completely out of the genre to preorder. If I want to preorder Red Dead Redemption 2 on the PS4, I will. Do not suggest to me some children's game on the Switch. Do not make subtle sexist remarks about how I should play a game that is violent or something, I know exactly what the game is about. He constantly tries to push game warranties on me even after I've said no, he'll ask another 2-3 times each transaction even after I've said no. Numerous times he's asked if I want to round up my bill to the nearest $5 increment to put the rest of the money toward a preorder. There was even one time he did this without my authorization. It's gotten to the point where I will gladly drive an extra 20 minutes to go to the Spence Ave Gamestop in Goldsboro. There needs to be a lot of changes at this store before I go back. It's terrible.

I've been coming to Unbound for nearly 2-3 months now and couldn't be happier to have such an…read moreamazing LGS with such a great community, staff, and owner. The One Piece community is thriving here along with many other TCG's and recently SSBU has been awesome to see rising up. Their prices are the best by a long shot because they care about growing their local community and don't fall under the greed other stores do by scalping products. If anyone is looking for a store that puts the players first, don't hesitate to drop by Unbound Gaming.

great customer service! appreciate all the time he spent with us! good prices and will definitely…read morego back!

Amazing little gem tucked into Wake Forest. If you are a gamer, know a gamer, or are in any way…read moreinvested in video games this is the spot for you. Every time I pop through I always leave with a handful of Xbox games for a cheap price tag. Absolutely recommend this spot. What makes it icing on the top is the fact it's a local, small business. No big corporation, no unfriendly staff, just a guy and an awesome spot. I've never had any problems with my games not working, but the way Jeremy runs his business, if I did I know things would get fixed promptly. I highly advise giving GamesturzRetail a chance! 5 Gaming Stars out of 5!

The pictures are nothing like the store. The only thing in there are a few beat up arcade games and…read moresome old games you can buy.

The customer service sucks here; the staff members (specifically the tall bald guy) have no…read morepersonality and are rude. Their trade-in process is terrible and time consuming for no reason. The bald guy treated me like a criminal looking at cards. The whole experience is very uncomfortable and the people are standoffish. Why work here if you're miserable? Not sure if it's because of race, but Ive never felt this uncomfortable at another card collectible store in this area. Only the blonde and blue-haired girl are always nice.

Love this place! They are super knowledgeable and kind. I didn't really know what I was looking…read morefor, just that my husband LOVES Pokémon and they were great they helped me figure out and find and really great present that I know he is going to lost his mind on!! Highly recommend if you are looking for any gaming stuff!

Love this place! Try to go anytime Im in J'ville. Love that they offer trades. Sales counter staff…read moreare always nice, the trade counter folks are tolerable to deal with depends on who you get. Huge inventory on books, games, collectibles, instruments, comics. prices can be a little off but sometimes I can find good deals on used items.

I always enjoy visiting this location. Staff is so nice! Specifically the blonde man that wears…read moreleather jackets. He was very kind and helped me find gifts that would interest my friend. It's always clean and well organized here, even on holidays which is a very impressive factor. They have a large selection of books, accessories, blind boxes, games, clothing, and even some signed albums. I was able to find pristine Buffy comics for GREAT pricing! I highly recommend dropping by whether it is to buy, sell, or just look!

Magpies and crows are know to gather shiny things and bring them back to home. In the same way this…read morestore is filled with shiny things for all sorts of fandom. Our son loves the figurines, anime collectibles, video games and more. Their record collection is amazing and diverse. We have never had an issue with any of them. And Alec is always sure to remind us that if we do he will honor a refund anytime Alec and Adele and the whole crew have become friends who not only care for our family in pointing out things we may be interested in but also sharing successes and plans for the business. This shop is a bright light in town and a regular stop for us. If you haven't been make a trip and enjoy the nostalgia! Be sure to say hi to Alec!

Store is much cooler than the outside of it…read more Cool store that has throw back games and other items. They do have several games and gaming systems you can play in person. They do have some records and other items as well. I did pick up some pins/buttons up front to put on my work lanyard. Staff were friendly and very helpful. Didn't mind answering questions. If you're in that area of Wake Forest you should stop by.