An online order was placed with them and for weeks they ignored email requests as for updates. A…read moreusps label was created, but it never shipped. At first they seemed like they actually would figure out what the problem was, then they simply stopped replying. Order from DK Oldies instead. This place isn't worth your time.

This video game store is awesome. They have a wide…read moreselection of retro games and accessories all the way to new school games. Recently traded a couple games, and had the problems of it not working, they worked with me, with issues at all. Absolutely great store!!

Ordered game online and after 5 days of silence I got an email from them saying my order is…read morecanceled. And I still have not received a refund either

Such a neat gem. We came across this shop while going shopping in this plaza and we're so happy we…read morewent inside! They have very cool Knick knack decor along with plushies, collector items, and of course games. They sell modern as well as older model games + devices. Highly recommend for others to come visit if you're a fellow gamer. They're also dog friendly!

I've been coming to Unbound for nearly 2-3 months now and couldn't be happier to have such an…read moreamazing LGS with such a great community, staff, and owner. The One Piece community is thriving here along with many other TCG's and recently SSBU has been awesome to see rising up. Their prices are the best by a long shot because they care about growing their local community and don't fall under the greed other stores do by scalping products. If anyone is looking for a store that puts the players first, don't hesitate to drop by Unbound Gaming.

great customer service! appreciate all the time he spent with us! good prices and will definitely…read morego back!

Amazing little gem tucked into Wake Forest. If you are a gamer, know a gamer, or are in any way…read moreinvested in video games this is the spot for you. Every time I pop through I always leave with a handful of Xbox games for a cheap price tag. Absolutely recommend this spot. What makes it icing on the top is the fact it's a local, small business. No big corporation, no unfriendly staff, just a guy and an awesome spot. I've never had any problems with my games not working, but the way Jeremy runs his business, if I did I know things would get fixed promptly. I highly advise giving GamesturzRetail a chance! 5 Gaming Stars out of 5!

The pictures are nothing like the store. The only thing in there are a few beat up arcade games and…read moresome old games you can buy.

The customer service sucks here; the staff members (specifically the tall bald guy) have no…read morepersonality and are rude. Their trade-in process is terrible and time consuming for no reason. The bald guy treated me like a criminal looking at cards. The whole experience is very uncomfortable and the people are standoffish. Why work here if you're miserable? Not sure if it's because of race, but Ive never felt this uncomfortable at another card collectible store in this area. Only the blonde and blue-haired girl are always nice.

Love this place! They are super knowledgeable and kind. I didn't really know what I was looking…read morefor, just that my husband LOVES Pokémon and they were great they helped me figure out and find and really great present that I know he is going to lost his mind on!! Highly recommend if you are looking for any gaming stuff!

Love this place! Try to go anytime Im in J'ville. Love that they offer trades. Sales counter staff…read moreare always nice, the trade counter folks are tolerable to deal with depends on who you get. Huge inventory on books, games, collectibles, instruments, comics. prices can be a little off but sometimes I can find good deals on used items.

I always enjoy visiting this location. Staff is so nice! Specifically the blonde man that wears…read moreleather jackets. He was very kind and helped me find gifts that would interest my friend. It's always clean and well organized here, even on holidays which is a very impressive factor. They have a large selection of books, accessories, blind boxes, games, clothing, and even some signed albums. I was able to find pristine Buffy comics for GREAT pricing! I highly recommend dropping by whether it is to buy, sell, or just look!