I went here from our hotel as it was the closest ferry terminal to our hotel. We took a bus ride and were a little confused where to go after we entered the Embarcadero. We were told to go right to the red rood where to buy the ferry tickets. It was $37 USD per person and it was roundtrip. We only did the ferry it is cheaper to pay in pesos than USD. Once you get your ticket you go to the waiting area until your ferry arrives. If you need to use the bathroom, there's one available before you go to the waiting area but be sure to show your ticket to the security guard or else it's $10 to use. When you are about to board the ferry, you have to scan the ticket. IT IS VERY IMPORTANT NOT TO GET THIS TICKET WET OR TO LOSE IT. Or else you will have to pay again. The ride is about a half hour and it's beautiful. The ferry has indoor and outdoor seating. There was a man singing during our ride and afterwards he did ask for a tip. You will always be offered to take a catamaran, to go snorkeling, to rent a golf cart, etc. read more

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Super easy to purchase tickets, board, travel fast and safely to Isla Mujeres. The ride was comfortable and clean. Be sure to return to the dock early before your return trip to ensure you can board. The line gets long and serpentine fast read more

Ultramar Ferry - Lower deck. Air conditioning. - Transportation Near Me - Cancún, ROO

The Ultramar Ferry is the best way to get to/from Isla Mujeres. I would suggest buying a round-trip ticket when you purchase simply to avoid the line on Isla for your return. The return ticket is good for a couple months so it really doesn't matter if you are visiting Isla Mujeres for the day, few days, or a week. The ferry takes credit cards or cash. They do not uncharge you prior to running your card so you don't have to worry about paying more than you're supposed to. There are also automated machines where you can purchase tickets but rarely do you see all of them working so the lines can be long. The cost (April 2025) is roughly $15 USD each way per person. BEWARE OF SCAMMERS: Only buy tickets at the automated kiosk or at the Ultramar window from the attendant. DO NOT BUY FROM ANYWHERE ELSE. YOU MIGHT GET SCAMMED. It did not happen to us but it definitely happens. They will take advantage of you. Don't be a sucker. The ferry has two different lines - One for luggage and one for no luggage. The line with luggage goes to the back of the boat. Throw your luggage onto the luggage rack and either go inside or upstairs for the 18 minute ride across. There are luggage porters that will help you with your luggage but be wary, nothing is free. They can be pushy but they are not required. Just give a firm but polite "no" and they'll leave you alone. There is a bathroom on board if needed. Bottom line - A quick an easy ride across the water to Isla Mujeres and back. Buy the roundtrip ticket. It's good for a couple months so your length of stay on the island really doesn't matter. read more

Initially we did not have a food expand the staff working the desk was not very friendly. She instructed everyone to use the machines only for everyone to receive a cancelation error after paying. Thankfully another staff directed us to another desk and the issue was resolved. No issue with my bank card processing the payment which was a plus. The ferry runs hourly and is pretty timely. We chose to sit up top to enjoy the view. There are snack sold while on the ferry. A quick trip from cancun to Isla Mujeres,which is beautiful. Round-trip ferry cost only $34. I highly suggest this for anyone in cancun who wants to see Isla Mujeres. read more

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Ultramar offers a quick and easy ferry from Cancun to Isla Mujeres. I've been on this ferry many many times. It's always a quick, fun ride. Wear sunscreen if you are going to be riding on the top deck. Unfortunately on my last ride, my suitcase (and several others) was soaked in a mystery liquid. It's the only negative thing I have to say over several years of riding with them. read more

What a fun way to arrive to Isla Mujeres. The ferry was big, and boarding was easy. There was tons of indoor and outdoor seating. We sat up top and enjoyed the gorgeous views of the ocean and scenery. We were also treated to some live music. Two gentlemen were singing and playing the guitar. All in all it was about 30 mins. read more

Super convenient to get to and from Isla Mujeres from Cancun. Depending on the weather/the time you take the ferry, the atmosphere can be either "part-tay time" or "Monday morning commuter time." A few years back, on our first jaunt to Isla Mujeres, we hit the former with super loud live music, people dancing and singing in the aisles. My most recent trip, I think everyone may have hungover and/or exhausted from the night before. I had booked a private airport transport but because of windy weather, the port had closed to smaller ships so the company sent us ferry tickets instead (neither here nor there but shout out to Taste of Isla, which arranged a seamless door to door pickup/drop-off from the airport to the place where we stayed). The ferry left pretty close to the scheduled time and we were on the Cancun side in less than 20 minutes. Side note: after the snorkeling seasickness fiasco, I was a tad anxious that, even with such a short trip, I'd feel sick from the ferry. I didn't have to worry at all because, even with choppy rough waves, the ferry is massive and handles everything very smoothly. Except for some slight rocking, I didn't feel a thing. Also helped that we were sitting above deck and got a nice breeze. Definitely recommend Ultramar! read more

Babies are free but they leave out that you must buy a ticket to print the free baby ticket, of course management leaves this out when you buy on line. We bought online, showed up early for the 9:15 ferry, waited in line, got to the front of the line and was told we needed a ticket for the baby. Went and bought a 3rd adult ticket to get the baby on and when we came back they would not let us on. Even though the boat was still there. Then on the way back there was an issue with our tickets because the dumb asses scanned our tickets then told us we needed a baby ticket, never unscanned our tickets. So they were scanned twice. Same bullshit story Cancún is a scam! These policies are none to cause these issues however they don't change them. This company sucks!!! read more

Easy for us to get to this Ferry within 5 minutes walking distance from our staying. You will find deals before taking the ferry and at your arrival at Isla Mujeres, do not rush taking the first deal. You make your tickets purchases at the kiosk easy to pay cards and cash. in our case we did not take any tour, we supported local and small business rather than supporting the big ones ; ) Ultramar Ferry was super clean, looks new, in our way to Isla we stay in the upper level with live music. In our way back to mainland we stay on the first floor A/C on, mini bar, on TV, and the sear were super comfortable. read more

Ultramar Ferry - Women island - Transportation Near Me - Cancún, ROO

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Really smooth trip/experience. You can sit both outdoors and indoors if you'd like which is nice. To experience the views and the beautiful waters though I'd suggest sitting outside (drawback is that it is baking hot during the summer months). Leaving from the southern most port takes a bit longer since it has to stop at the more northern ports most of the time, so if you want to save some time, I'd recommend having the shuttle drop you off at the northern ports. The transit time is a little under 45 minutes, and they have live music sometimes for passengers to enjoy. Only issue for me is that as this is a private ferry and not a government one, the $35 fee/person is a bit more on the higher end for similar transit fares in other parts of the world. read more

Terrible experience. We called about our party of 16, fhey said come early and we did. They tried to sell us golf carts for the island, and took a lot of time doing that, . We took their bus as soon as they completed the transaction. When we got to the location where the ferry departed from and got in line they said the ferry was full we weren't going to get him the 10:30 slot we bought tickets for. They said the tickets are really just for whatever time you happen to get on so would have waited there until 12:30. We left. We walked back 3o minutes to our hotel. There's no guarantee if you buy a time slot ticket you'll get on then. No refunds. Terrible. DO NOT recommend. Ruined our morning. read more

While on vacation in Cancun we used the ferry to go check out Isla Mujeres for a day, we didn't want to be stuck on an 8 hour tour. I purchased the tickets while in the states and just printed them out before we flew from Nevada. The cab ride was short and affordable , it was the easiest way to get to the ferry. The ferry itself is very modern and spacious . We had a great time exploring , renting a golf cart is a must because the island is pretty big to see everything just walking. Please be aware of any taxi scams when you go back to your hotel they might try to charge double or triple than the ride there so keep an eye out, it's usually a guy negotiating the fare then calls a taxi for you. I would rather tip the actual driver than give my money to the person negotiating . read more

Buying tickets at the kiosk upon arrival was quick and easy. It's advisable to check the schedule online beforehand. Seats operate on a first-come, first-serve basis, and there's storage space for luggage on the boat. read more

Ultramar Ferry - Transportation Near Me - Cancún, ROO

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DO NOT PURCHASE TICKETS FROM ANHONE EXCEPT THOSE INSIDE THE ULTRAMAR STORES. The people on the street in front of the store are SCAMMERS. they will sell you fake tickets, tickets for different days, over charge. DO NOT LISTEN TO THEM. they will LIE and say they work for ultramar and even have a lanyard. it is NOT LEGITIMATE. this has happened multiple times. read more

Don't use the Playa Caracol location!! We wasted over 2 hours sitting in the baking hot sun for a ferry. If we had known better we would have taken a taxi to the Puerto Juarez location. We arrived at Playa Caracol with enough time to catch the 12:15 ferry but to our surprise it showed up almost completely full, let a few more people on, and then left again. So why were they even selling tickets on the spot knowing there was no ferry picking up here?? The employee at the dock told us another ferry would be there in 30 minutes at 12:45 so we stuck around to save our spot in line. That one didn't show up *at all* and the next one was scheduled for 2:15. So we wait until 1:30 and ask again. They say there isn't any 12:45 pickup and insisted we must have read the website wrong (we didn't) and that no employee would have told us that (he did). They told us the pickup was actually scheduled for 1:45 but no ferry showed up then either. We finally found out from speaking with a street vendor that during busy times the ferry fills up at Playa Tortuga and skips Playa Caracol. One eventually showed up at 2:15, again mostly full, but we were at the front of the line so got on that one. read more

There are 2 main ferry companies Winjet and Ultramar that travel to/from Playa del Carmen PDC and Cozumel (they also have other routes that can be found online). We walked to the dock area and purchased tickets in person. There are a lot of folks trying to sell you tickets but go to the ferry company window and buy the tickets there. Each ticket costs around 260 pesos or $16.50 and they take VISA. The first PDC ferry departs around 8am. Our departure times were not on a set schedule but the Winjet and Ultramar alternate departures so do not buy a roundtrip ticket or you could end up waiting an hour for your specific company return ferry - the cost is pretty minimal to buy 2 one way tickets vs a roundtrip ticket. The boat ride takes around 40 minutes but there is inevitability some wait time. At 7pm, it took 3 full ferries to accommodate the return crowds from Cozumel to PDC. There are bathrooms on the ferry and a snack counter. read more

I was a little hesitant about arriving at the ferry because I've read reviews that there are hagglers selling tickets everywhere. But our shuttle dropped us off right in front of the ticket booth for Ultramar and the women working there were pleasant. We were in a bit of a rush since the next ferry was departing soon, so I didn't realize they automatically charged us for First Class (we weren't given an option). But it's the difference of approx $6/ticket each way. Not a big deal. The first class seating had air conditioning indoors so it ended up being nice. The storage of our luggage was simple and the ferry left promptly. The journey itself is only ~35 minutes. The employees were friendly and willing to help guests. read more

One of the best water taxis experience I've ever had...you can sit indoors in an air condition setting or you can take to the top and sit outside and enjoy the 369 view of your surroundings. The top offers amazing views while enjoying the cool air. Either way weather your going to isla mujeres or back to Cancun it's just a 15 to 20 minute ride. Plenty of room and even has restrooms on board. read more

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Very easy to get too. The staff is very friendly and helpful. Terminal is clean and has a bar should you get there too early. Don't freak there is guys to help you with your bags for tips of course. I gave them a couple bucks and it was very appreciated. We sat downstairs because upstairs was full. Downstairs is air conditioned. The ferry moves fairly fast total trip was just shy of 45 minutes. If you have paper tickets do not lose them. You need them to get back!!!!! read more

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Really surprised by the negative reviews here. Third world operation? I think not! My husband and I took the Ultramar Ferry to and from Isla Mujeres in early November and I literally exclaimed what a smooth and professional operation this was. Signage was incredibly clear, purchasing tickets there was a total breeze, and the boat ride itself is a total joy (though prepare for major winds). Plus, they have on-boat entertainment! Each ferry has its very own musician and ours were total rockstars! The first guy we had SHREDDED on the guitar and his voice was so good that I thought it might be an actual recording. Ferries run every half hour and run until midnight, which I think is really incredible availability. Tickets for roundtrip from Puerto Juarez are $22/person. You won't be disappointed by the view of the crystal clear blue waters as you make the half hour trip across the channel. read more

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I pre-paid online, one child and adult. My daughter, who is a small child was half an inch over the height limit for children so they forced us to buy an adult ticket for her. But then they refused to refund me for the original ticket. So, they charged me more than double for my child. Very unpleasant and I wouldn't use this company again. read more

Really the only way economical way to travel to Isla Mujeres from Cancun. Sure you have to take the ADO bus and a 15 min cab ride in between, but it's much cheaper and more comfortable this way. Way better than shared rides (squeezed in vans). We went to Isla Mujeres, so I'll detail how to finagle that. The TL;DR version: download the ADO app and buy one ways for the bus, buy your round trip Ultramar tickets online, and estimate 1.5-2.5 hrs between the island and the airport. Getting to the island, in detail: When you land at the Cancun airport, withdraw pesos from the ATM (bring a card that doesn't charge you conversion fees like CapitalOne 360), and buy tickets at the designated ADO booth without leaving the airport premises (pirated tickets galore). - Cash only in person, and it's 98 pesos (US$5) each way to ADO Bus Terminal in Cancun metro. You could also buy it on the app, but I haven't tried. - Buy one way, because round trip tickets fix your time and they won't let you on earlier or later. The round trip savings are about US$1 anyway. Not worth sitting at the terminal for 45 mins on your way back (where do you think I am writing this right now?). From the bus terminal, get a taxi for 70 pesos to go to Puerto Juarez. Don't ask how much; just offer: "Setenta (70) pesos al Puerto Juarez?" They'll counter anywhere between 150 and 250, but walk a few steps out, cross the street to go to McDonalds, and a cab driver there will take you. Ignore the counter offers on your way to McD*, and on the third-ish try, you'll get a nice gentleman to take you. Pay upon arrival, ofc. This leg should take 15 mins (but bake in 20). *To put your savings in context, 75 pesos is a strong, yummy mezcal-rita/cocktail at happy hour on the island. (Also, the cab price that locals pay is 50-80 pesos for this route, so 70 isn't a bad offer.) Get to the port. By now you hopefully have a PDF of the Ultramar ticket that you bought online, but if not, do that for the next ticket, and buy round trip. It comes with a QR code, and you can use your return ticket any time within the next 6 months. $39.80 for round trip tickets for two people, so just shy of $20 per person. Boarding begins 20-30 mins ahead of departure. If it's 6pm or later in the evening, sit on the top deck for the sunset and ocean winds. Any other time, sit inside and enjoy the AC. The actual boat ride is 22 mins even (they claim 18 but we left 3 mins late); add in 5 mins to disembark (safe to say the whole trip is done in 30 mins). Huge error on the website, btw: it says a boat leaves every half hr in the morning, but as of now (Jul 2021), it leaves every hour on the hour, both directions (Cancun-Isla Mujeres and vice versa), so nota bene there! For the more skeptical, my timeline leaving the island was: - 10:40am Get in line for the 11am ferry - 11:03am Ferry departs; docks in Cancun at 11:23, take a few mins to get off the ship - 11:25am Walk out of Port Juarez past cab drivers asking 250 pesos; cross the street and walk towards the Oxxo store, and get a cab driver to accept 70 pesos - 11:42am Arrive at the ADO Bus Station; learn that I can't get on an earlier bus. Wait 48 mins. - 12:30pm Get on the bus and head to the airport. - 1:10pm Arrive at the ADO bus platform at the airport (order of terminals is 4-2-3; idk about T1). Walk out, then into Departures. So I took 2.5 hours getting to the airport but with 45 mins of unnecessary wait time that you can avoid. Time it well, and you can do it in 1 hr 30-45 mins. I also had to get tested for COVID at the airport (see my review for LabCare); per the CDC, antigen tests, which require 20 mins for results, are accepted to get into the US. If you're going to France, though, you need the other one (which takes much longer to get results), so plan accordingly depending on your destination. My Isla Mujeres collection is public under my account. Enjoy the beach and your mezcalritas! read more

This ferry ride was pretty good compared to other islands that I have traveled! The Ferry cost is $21 from Cancun to Isla Mujeres which is reasonable! The ferry rides begin at 8a and last one is 9p! There are other locations you can travel to as well-Tulum and Cozumel-those costs are a bit more, but you can get a 'island hopper' pass for a discounted rate! While onboard there is entertainment (singer/guitarist) during the 20 minute ride! There are beverages that are sold and if you took a picture before boarding, that is for sale as well before you reach the island! I enjoyed the ferry-they were efficient and it was a comfortable ride! read more

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We opted to this location of ultramar because they offer the best time table in the area. Instead of the last ferry leaving Isla Mujeres at 6PM, this one gives you more flexible options all the way til 11PM. And it's somewhat cheaper than the Hotel zone. However, this port is more for locals who commute from downtown area to Isla Mujeres and is not convenient to get to from hotel zone. If you opt to go to this location for better time table, please note that it isn't easy to get to. We had to take a bus from hotel zone and transfer to a smaller bus. And on the way back there was no bus so we had to Uber back to the hotel. So if you're in the hotel zone, I recommend you take the ultramar closest to the hotel zone and pay extra few bucks. read more

Ultramar Ferry - Crystal blue ocean - Transportation Near Me - Cancún, ROO

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This is one of the ferry companies between Cozumel and Playa del Carmen. The rate is $25 round trip. The trip lasts about 35 minutes once the boat leaves the dock. The boat leaves every hour. Plan time to purchase tickets because sometimes the lines are long. The dock area on the Cozumel side is very nice and there are plenty of bathrooms available. The dock on the Playa del Carmen side is under construction and there are no bathrooms. Recommend to use the bathroom on the boat before leaving or pay 6 pesos at the bus terminal or look for a restaurant on Playa del Carmen side. The ride is very very very choppy and if you have any issues with motion sickness, HIGHLY HIGHLY recommend taking half a Dramamine to make it without getting sick. The seats are very comfortable and have natural deep recline in first class, getting in can be difficult, but once in the seat, you can fall asleep. Falling asleep will help with the motion sickness. The ride back to Cozumel was worse and the waves were so huge that I was so happy that I took another quarter Dramamine that I fell asleep. The passengers were making noises as each waves crashed against the boat. Note: on leaving Cozumel, I was stopped by Immigration and asked for my form that I filled at airport. I left it at the hotel, the Immigration officer scanned my driver's license to find me in the system. Make sure to have your ID. read more

Ultramar Ferry - Transportation Near Me - Cancún, ROO

Third world operation. Absolutely terrible employees. Incompetent. Absolutely no information for passengers. Passengers allowed to get off at the wrong stops. Third world safety protocols. During the video safety briefing, someone is trying to sell beer. if there was an accident absolutely no one would know any of the safety procedures. Ride this ferry at your own risk. read more

When you want to travel the waterways from port to port or island to island, Utramar is the way to go! While vacationing in Cancun, we this time, took the ferry to Isla Mujeres! The weather was perfect, so we decided to ride topside to experience the wind in our hair and spectacular ocean views. Seating was comfortable and the ride fairly smooth all the way to our destination. Fortunately we did not suffer from any sea sickness. The two way trip included a strumming guitarist singing Mexican ballads. After several songs, he then proceeds to encourage donations as he passes by each tourist with his open hat. I enjoyed using the Ultramar ferries, which seems to be one of the more popular water crossing transportation companies of the Cancun area. The employees have always been helpful and efficient in getting us to the places we wanted to visit! Taking the ferry somewhere is a MUST to really enjoy the local flavors of the areas! read more

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They are point on.. There is nothing to complain about the ferry. Tickets are reasonable. Ferry is very clean. Lots of space for everyone. Music is a nice touch. Helpful with luggage, but they are pushy and do not understand No!! read more

We wanted to take the Isla Mujeres ferry but were scammed by the Ultramar Ferry kiosk located at KM 4.5 as you get off the bus. We had discount tickets and even showed the kiosk the Isla Mujeres ferry brochure and they lied to us and said they would sell us tickets so we could by-pass the ticket counter and go straight to Gate #2 to board the ferry. We paid and were given tickets with a QR code and waited in line at Gate #2. We saw several groups board ferries and they had placards in hand to board. We wondered why we had QR tickets and not placards? There are no sign boards or information about which ferry is loading. After an hour wait, we finally got called to board, but when we approached the ferry noticed the name was Ultramar and not Isla Mujeres Ferry. WTF how confusing! At this point we decided to just board and not argue or cause a scene. The Ultramar ferry left, but did not go directly to the island. Instead, it made a second stop further up the hotel zone. And the same thing on the return. The actual ferry was ok and we didn't have any problems with it. It is just the fast talking liars at the kiosk that we had an issue with. So, tourists, be aware of fast talking scam artists as you exit the bus at KM 4.5 and instead of buying the ticket from them, go to the official ticket counter to get on the Isla Mujeres ferry. Mexico and Cancun in particular is getting a bad reputation by allowing such scam artist liars to be in business. I hope Ultramar sees this post and shuts down the kiosk from operating. read more

Ultramar Ferry - Line of people to board the Ultramar - Transportation Near Me - Cancún, ROO

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There are some tips to follow for a day trip to Isla Mujeres. First, I would take the first ferry out. Because if you get there later, and if you want to rent a golf cart, you may not be able to because there is not an unlimited supply of golf carts. Depending on where you are staying, you can pick the port that works best for you. When I researched this in advance of our trip, the return ferries to Playa Tortugas did not run past about 5pm. That has changed in the past couple years, and the ferries now run later, with the last ferry leaving at 8:30. The other tip has to do with cash...it probably does give you better bargaining power if you have pesos, but I wasn't planning to buy much so it didn't matter. We had a wonderful day at Isla Mujeres.... but as with any form of transportation there can be snags. We went to catch the 4:30pm return ferry. There was a delay, and the ferry ended up being more than an hour late. There was a reasonable amount of communication regarding the delay (they told us it was due to wind). The staff are very professional, dressed smartly in blue and yellow uniforms, so you can clearly identify their staff. We purchased our round trip tickets using a credit card. This ferry line also runs trips to cozumel. (However that ferry line is currently under alert due to explosions that occurred recently) If you don't mind the windiness, sit on the top deck and there will be some local entertainment. It's all part of the experience! Bring some small bills to tip, after all, they are just trying to earn a living. Tip more if you enjoyed it! read more

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This is a must if you travel to Isla Mujeres from the Zona Hotelera. I read in some guides that they don't recommend buying the round trip ticket, but I found it more economical and practical to do so. You don't have to worry about running around buying your return ticket. I also encourage you to take it because it's fun and efficient. My kids loved the mariachi playing "Despacito", by Juanito Biber lol :-) As with any travel outside the U.S., I would encourage you take local cash (Pesos in this case). I found that if you pay cash with Pesos, you get better deals and you can haggle more. Make sure to rent a golf cart as soon as you land. There are some golf cart rental locations on the main street and on the street behind. Its about $800 pesos for a whole day and its worth it. Again, cash is king. read more

Ultramar Ferry - Transportation Near Me - Cancún, ROO

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We took the Ultramar Ferry to Isla Mujeres to go SCUBA Diving the MUSA (1-3-20). Unfortunately, they informed us that all the diving off the island had been cancelled for the day because of the tropical storm that blew in the night before. PARKING: There is parking at the Ferry but there is not a lot of parking so next time I would just take the bus instead of driving to the Ferry. Or...get there really early before all the families arrive! The waiting area is really nice. You can get food and drinks (alcohol too) while you wait. I noticed that the prices for the snacks and bottled water was not jacked up higher at this location!!! I thought that was really nice! The trip across the ocean was glorious! I personally LOVE the sound of the water lapping against the side of a boat. However, they had entertainment going to and returning back so all I could hear was a guy singing. I am sure some people really love that sort of thing but I really love the sound of the calming waves. The singer will make the rounds when he is finished asking for money. GOLF CART: If you are going to get a golf cart, ORDER IT ONLINE BEFORE YOU GET THERE! That way all the paperwork is completed before you arrive. Notice the times you are getting the cart and how you are being charged. Notice the late fees! You will be charged if you are late returning the cart. It is a bit chaotic getting your cart but be patient and all will go well. Pay to have the cart as late as possible so you do not have to return the cart at 5pm (most carts are returned at 5pm making the return trip to Cancun on the Ferry back up). If you have to return your cart at 5pm, walk somewhere and enjoy a nice long supper on the island before getting in line for the Ferry. You will only miss standing in line at the Ferry for an hour or two! Be sure to explore the island! It is really a beautiful place! There are massages all over the place so bring enough money to get one! We paid with our Discover card ($98.25 for two people for 1 hour each). We did not know about the massages so we were not prepared with pesos! Come prepared! MOST SINCERELY! read more

Ultramar Ferry - Waiting to board the Ferry! The view is breathtaking! - Transportation Near Me - Cancún, ROO

We were staying in the hotel zone in Cancun so it was most convenient to take this ferry from Puerto Tortugas to Isla Mujeres. It worked out well. You just have to watch for cab drivers who charge more for the return trip, claiming you are wet or gets their cab dirty when in fact that is not true. But it's not a big deal. The ferry cost was $22 per adult round trip and a child was $15 in November 2019. The ride is about 20-25 minutes. We left on time but coming back it was running a bit late. But we arrived safely. The seats are comfortable and the lower deck inside is air conditioned. Overall, it's easy and convenient way to get to the Isla. They give you a schedule. Going to the Isla leaves every 30 minutes and the return is every hour on the half hour. read more

I've been on some rinky dink water taxis... this one is legit a solid 5-star experience. RT tickets are about $30/person. You buy your ticket from the station stand (cash and credit card accepted) and hop in line. Don't foreget to grab a marg or cerveza for the wait and ride. Ride is about 10-15 minutes to and from Isla or Cancun. Once you hop on, large luggage goes in the back. You can snag a seat upstairs that's open air, offers great views and entertainment. Downstairs you have A/C. There are restrooms on board and a few vendors walking around selling peanuts, snacks and sodas. read more

I'm not sure if this is the only company you can take to get to Isla Mujeres but it was fast and easy. We bought our tickets at a little yellow booth near Playa Tortugas. Normally, they have a credit card reader but when we visited, it was broken. They take both USD and pesos. We got round trip tickets and you have to keep the same ticket for both ways. The inside is nicely air conditioned and on the way back, there was a performer on the outside top deck, singing and playing the guitar. On your way back from the island, make sure you line up in the correct line. There's different ones depending where you're traveling back to. The ferries were pretty much on time, give or take 5 minutes. read more

This ferry we been taking for years to get from playa tortugas to Isla Mujeres island. They start from 9am and go every hour on the hour. Its fast, cheap and it's a large boat. You and sit on the top deck and enjoy the views sun or sit down stairs like everyone else in the AC. LoL best ferry and the last time to leave isla mujeres is at 7pm. read more

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Wow what a SCAM! When we bought tickets for the ferry the lady at the desk told us she can only sell us round trip truckers and if we want to go to the hotel zone from another port we would have to pay extra 60 pesos on the island once we get to Isla Mujeras. Well, once we got to the island, we were told it was 120 pesos, double what the previous woman told us AND when I got back to check my credit card bill, they charged us equivalent of 240 pesos! WTF???? Bunch of scumbag liars!!! read more

Ultramar Ferry - Transportation Near Me - Cancún, ROO

This was pretty easy to use. But do be flexible as sometimes a port might be closed due to wind/water conditions. We took a taxi from our resort to one port, only to find it was closed. We still could buy tickets there though, so we handled that and took another taxi to the open port. Overall, it was an easy ride and the ferry itself is really nice, modern, and clean. Do be aware that sometimes when they line you up before boarding, they ask you to come over for a photo in a manner as if it's free. Things like that aren't free. Politely decline that part of the "process". On the way over to Isla Mujeres, I sat inside. It was comfortable and clean. On the way back to Cancun, I sat up top in the open-air area. That was really nice too and included a guy performing live music. He was really great and I loved the vibe it added to the ride back. If you want to check out Isla Mujeres on your own schedule, take the ferry. There are penty of tours and booze cruise type things as well, but they usually limit you to a couple of hours at Isla Mujeres and cost a lot more than the ferry. They take credit card and cash (USD or Pesos) as payment. If you use a credit card, of course be sure your card does not have foreign transaction fees. read more

I was looking for the overall experience of a ferry. So my wife and I choose to use ultramar Ferry. We did do some research online before we came to Cancun then went to isla mujeres. And the pricing was incorrect. it was about 20 US dollars. Which was expected. Due to Covid. But still a cool experience. read more

Ultramar Ferry - Ferry! - Transportation Near Me - Cancún, ROO

Well we had a terrible experience on the ferry. I guess since there aren't many options they don't really care if you're happy. The first issue was that after we paid for a round trip ticket and what turned out to be an overpriced golf cart we went to board and the girl who took our single ticket let it fly out of her hand into the water. Her solution to the issue she created was to tell us to go purchase a replacement ticket. I walked back to the ticket office and showed them my receipt and after a lot of head scratching they called a supervisor. They then were able to print a replacement ticket. Now in the ticket takers defense the dock area is windy and there is no enclosure at all. But I'm not convinced this doesn't happen regularly and a small enclosure would probably save everybody some aggravation. The ride over had beer and a lounge singer who did his best but wasn't for me. He then walked around with a tip jar.I would have tipped him not to perform so this was a little out of line. So fast forward to the return: We get to the gate and they tell me the replacement ticket I was issued was for one passenger, not two. This was also the last ferry of the day so it was a time sensitive issue. I had to go back to the ticket office and explain the issue, while hoping the ferry wouldn't leave without me. This was really aggravating on would should have been a fun and special day. read more