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Ultra Fire and Security

5.0 (1 review)
Open • 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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Marmic Fire & Safety

Marmic Fire & Safety

1.0
(2 reviews)

I received a price in writing for a service visit, but then received an invoice for two and a half…read moretimes that amount. When I pointed out my written quote and sent them payment in full for the quoted amount, they cashed the check, but never credited my account with the payment. After 4 months, 13 emails, letters and calls, all with no response from Marmic, I finally told one of the employees that this situation has become threatening (by them) and it has got to stop. I was finally contacted by a manager, who criticized my claims as insubstantial. Finally, when I showed him the written quote, he begrudgingly admitted that he had no basis for the invoice. Rather than acknowledge all the hassle they had put me through was because of their error, and their lack of responsiveness for four months, all he said was how he intended to instruct the employee on what they did wrong. Note: I have never received an acknowledgment or updated invoice noting my payment in full, or any other communication from Marmic. BTW, what kind of manager talks about his employees to a (former) customer, when the real problem was clearly the manager himself?

They quoted a low price to inspect the 3 fire extinguishers 120.97…read moreThe service person came out and spent a good 8 - 10 minutes and then billed me COD $422.50 They had a very deceiving sales lady who actually lied to me and apprently there was 'fine print' that they said we missed. Feeling sorry for the poor service guy who said he gets yelled at often for this same issue and is used to this happening to him. I wont be using their services again as they were dishonest. ALL other companies that I inquired with were at least honest and quoted the true amount. Very dishonest company. Stick with a company who charges you what they quoted you.

Ultra Fire and Security - fireprotection - Updated June 2026

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