Atlas security has been very helpful with my security needs. Have had a couple of technical issues…read morethrough the years and they have always responded and taken care of them, , and on top of that they are a locally owned company.

I have been very impressed with Atlas. Their customer service has always been prompt, courteous,…read moreand honest. The feeling of "security" (pun intended but I'm serious) that I received from Atlas was well worth the very reasonable monthly monitoring fee. They never tried to "hard sell" me and ensured that I had enough security features to feel safe but not go overboard. They have a presence on Facebook and keep their followers informed not only of things happening within the company but also of security and safety related concerns. They have lots of payment options, including auto withdrawal, and the fee is quite reasonable in my opinion. In addition to them providing excellent service it was nice to work with a local business. Any chance I get to support local business I will, and the fact that they provide world class service was honestly a pleasant surprise.

Lost some important data that we needed to be recovered (after a factory reset) and found The Tech…read moreGuy here on Yelp. During my research of recovery options, I had a talk with Casey Dean on the phone and I appreciated his efficient, straight-forward manner. He gave us hope where other recovery tech services shut us down. After speaking more with concerned parties, it turned out that we didn't need to move forward with the recovery. Stil, we appreciated that we had someone on the line that could have helped us with our difficult, sensitive task. Might see ya there!

From the owner: We specialize in Private Investigation services, Digital Forensics, and surveillance systems…read more Our team of experienced professionals is dedicated to providing award-winning service to our clients. We take the time to research your situation completely and bring about the most effective opportunities ensuring you get the successful outcome you deserve. We're proud that so many of our clients have repeatedly turned to us for counsel and representation. We are determined to work hard to earn our clients loyalty every day. We're here to help you succeed. Services include: -Workers Comp Surveillance​ -Personal Injury Surveillance -General Video Surveillance -Child Welfare Investigations -People Locations -Audio/Video Bug Sweeps -Process Serving -Adoption Locates​ -Child Custody Investigations -Witness Interviews -Computer Forensics -Cell Phone Forensics -General Investigations -Divorce Investigations

I love my new system. The salesman that sold it to me was honest with me every step of the way, was…read morefriendly, and professional the whole time. And he even gave my son some awesome tips for Pokémon go. He was able to work with me on the pricing and it was installed and ready to use a couple of hours later. The system is useful and easy to use. Its easy to find bad reviews on basically everything nowadays but if you really want to know if something works for YOU the only way to know for is to try it. Vivint security system gave my family the peace of mind that I had looking for and we got Amazon echo with it so it's fun and helpful too.

An extremely unprofessional and pushy salesman visited our house at 7:30 PM in the evening!read more

Go with a local representative out of the corporate office. They will be able to better assist you…read morein designing your business' security with accuracy compared to ordering online. Learned a lot about the functionalities and abilities from the local team.

Customer service was very poor; I had attempted to contact them in regards to getting faulty…read moreissues; they put me on a dead end call for 45 minutes; the service they give is very awful, and if you do not sign a multi year contract - they do not give you any help; I used to respect the company, but the values are no longer in line with customer expectations

Since put a down payment in early summer 2022 we literally phoned/texted hundreds of times…read more Typical response was no response. We heard more excuses than I had ever heard before including health, personal problems, family problems, employee shortage and other employee problems, multiple car problems including not being able to finish the job because our parts were in the car and they couldn't access the car at the repair shop, and more excuses. We hired BAS Security (Duane and Steve) to update our security system in early summer of 2022. BAS had installed a partial security system in the unfinished building eight years earlier. After taking the deposit, it was near impossible to reach Duane or anyone else with BAS. After many dozens of left messages/texts and finally threatening to file a complaint, they responded in late fall early winter 2022 and came out and partial wired the house that was about to have the sheetrock installed. They could never finish the job when they came out, always noting a part or two was always missing or some other explanation. Unfinished work that started off another serious of dozens of phone calls/texts before finally getting a response, and more often than not Duane would say they would come out on a certain date and never show. Our original agreement was to wire in the security system as the walls and ceils were exposed. It was concerning that all along as they appeared uncertain of themselves, and confused where the work had stopped at their previous visit by Duane/Steve or another employee. Particularly installing and finding one line (NE corner of the house). After the sheetrock, true to the previous, they never could finish the job and assured us they'd return the next day or next week - never to show when they said they would. Finally, they told us the very line they were struggled with and so confused about had apparently been cut or severed by the sheetrock installers or another contractor, despite the fact we used an experienced sheetrock installers and builders. Also, no one had any other lines severed or damaged. In addition, where the security line in question was run there is no explanation of why anyone of the other contractor could have severed any lines. Duane advise we abandon all the wiring and now install a wireless system, despite the fact we wanted a wired system. Or we could have a wired system minus the most important camera. Now we had to pay for a new wireless system, besides the money paid for the whole house wired system. The cycle started all over again, dozens of phone messages/texts Daune may or may not respond and say they would come out on a certain day and never show, more phone messages and texts. When they did come out, they again never had all the parts, or some other reason why they couldn't finish the job. Now nearly two years from our first downpayment the work isn't complete. The system just starts talking aloud for unknown reasons. One sensor just fell from the wall, and I realized they used tape to secure it instead of screws and a bracket. They never hooked up the siren that they initially installed. The screen pictures are poor, inconsistent and often one or two or more camera views are absent, there are visible wires, holes in metal where they took out the wired system and installed a wireless system, four devises plugged in to one four prong outlet, inconsistent performance and weird things such as the alarm going off for no reasons in the middle of the night, etc... In the last three to four months Duane stopped replying to any phone calls and texts altogether.

You get what you pay for. They were a few dollars cheaper than ADT. Never showed back up to do the…read morework and would always send calls to voicemail. Took $300 of my money and I got nothing in return. Absolute joke of a company. Should have just gone with ADT in the first place. I have never been happier.