This car wash is a NO GO! ** DON'T COME HERE! I just bought a BRAND NEW CAR little a month out of the dealership. I'm talking brand spanking new. I barely drive the car, but it sits outside. Thought i could get a quick car wash "brushless" as i thought. I tip them got into my car went home and I finished off a last wipe and small details to make sure no water stains occur.. as I'm doing so i find this scratch on my driver side. Never will i go here no matter how good the price is.. it's way too good to be true. One a second note , the quality of the drying process is always a challenge for these people. I always tip, and i always get into my cars and look outside/inside to make sure I'm getting what i paid for. Turns out it looks as if they did a quick run by or didn't even touched certain areas. One time i had to remind the lady what package I got to finish my tires!? She was upset and acted like she didn't know. I wouldn't waste a dime here until there's some change in management or structure or even their machines. At this point start over. read more

Ultra Clean Car Wash - Car Wash Near Me - Ossining, New York

HORRIBLE! The worst experience ever! First they wouldn't tell me the price before I drove in too far. LOOK AT THE SCREEN - they told me. I asked what the difference was between their GOLD and Platinum service and they were rushing me took my card and charged me for their most expensive service WITHOUT EXPLAINING ANYTHING! For $30 I was expecting the "works"; but what I got was less than 5 minutes for the whole process! They didn't even vacuum under the matts! When I got home I had to clean the whole interior. read more

car needed a wash, all 4 rims were caked with brake dust. Selected the basic wash plus the "Tire Shine". Car got pretreated and washed with me staying inside the car throughout the wash. Didn't get out. Drove home and looking down at the tire rims. They were still dirty. Went back to show the wash results and the staff gave me such a hard time saying the rim cleaning is $7 extra in addition to the ~$3 "tire shine". Are you kidding me!! take a look after the first wash, then the second after they pretreated and finally after I did it myself. You decide is the wash worth $17. Oh one more thing, as I was leaving the attendant informed me that the extra service that I received would cost an additional $7 next time. Can you guess my response to him? Hope you folks read this before you go and not after. read more

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Why didn't I read the reviews before I went here? I thought brushless meant hand towels - my mistake. What I didn't expect was for them to let me drive away with a broken rear wiper on my suv. Apparently no steps were taken to protect it and certainly no one was going to tell me - they wiped down the back so it's a safe assumption they knew. F this place. read more

This place is very expensive and they charge exorbitantly high prices. They used to have great prices and now gouge you on price while cutting corners on quality. Go elsewhere! Terrible quality cleaning and outrageous prices. read more

I paid $30 for internal and external clean. They are lazy!!!! Nothing is cleaned inside. I will never come back ever again!

In short: **Do not go here**. I brought my car in for a basic exterior cleaning. It should have been a total of $14, but will now cost hundreds in repairs. Your car will be damaged and they'll deny any of it being their fault and will refuse to reimburse you for any damages caused by their machine, or *themselves*. I now have to contact my insurance and/or bring them to small claims court in hopes of seeing any reimbursement for the damages caused. Fortunately I have video and audio recordings of the entire situation, so hopefully this becomes an easy claim. Full story: While going through the wash my wife and I noticed the machine felt **extremely harsh** on the car. When out of the wash, three workers quickly went to our car, with two spending an inordinate amount of time wiping the driver and passenger side. The third went to the back of the car and within seconds we heard a lot of banging on the passenger side by the trunk.. We thought that was unusual. I tried to get out of the car to check, and one of the cleaners went back and started wiping my window. I told them to move as the banging continued and checked what was happening. One of the employees was frantically trying to re-seat my bumper on the side of the car by pulling, pushing and forcefully punching it, but he had it aligned completely wrong, so it wasn't setting in and was damaging the bumper even more. In an attempt to smooth things over he tried duct-taping it. I asked for the manager to come over. The name he gave was 'Berra' and he's the one with the unfiltered face in one of the pictures. I asked him to simply refund the $14 I spent here, to which he replied he had no access to the cash register, and I had to come back in a couple of days for the owner("Kevin") to arrive and refund me. This is a business that takes cash and card, and this guy told me he had no access to any cash to refund my purchase. Instead, he looked at the bumper, said it's 'just out of alignment' and that my bumper was 'already like that'(NOTE: This issue was on the rear passenger side and not once did he see that side before this happened), and him and one of the workers proceeded to **pull my bumper off it's hinges**, completely shattering the bumper casing that was screwed in and holding the rest bumper to the wheel well . They then started pounding the bumper back on before I told them to stop. The rear of the bumper was completely misaligned. I ended up out $14, now with a completely cracked bumper, duct-taped, and rattling in the wind, and likely a several hundred dollar repair bill. In this whole ordeal I didn't ask them to try and fix any part of my car after their machine popped my bumper. I simply asked them to reimburse me the $14 I spent and I'd go on with my day so I can resolve this myself. Instead they turned what could have been a small annoyance into an endless stream of lies and a several hundred dollar problem for my family. All while denying any responsibility and claiming that my bumper was already broken and falling off before the car wash. If you read this far, hopefully it's clear you should stay far away from this place. read more

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Understaffed, unprofessional. Confusing payment system They damaged my car and while discussing it with them the car behind me was also damaged. No one is able to communicate. It's just a terrible car wash. read more

These guys seem to think that wheels are not part of the exterior of the car! I went through the wash, walked around the car and they actually didn't touch the wheels or tires. One of the employees had the nerve to tell me that they weren't part of the "basic exterior wash option"! Won't be going back there . Ever!!! Over all shi**y job! If I could, I'd give them minus stars..... L D T. read more

The worst car wash in westchester gave them two tries and twice my car came out dirtier than when it went in Smudged windows un vacuumed everything read more

I just had the worst car wash I've ever had in my life. I should've looked at the reviews before I went here. I got the diamond wash. And my car was still filthy. I had to ask them to touch up all kinds of spots. And then when I left, I realized there's still a ton of spots that aren't clean. The wheel wells are still dirty. Tires look like they weren't washed at all. There's dirt behind all the doorhandles. Behind all the mirrors at the top of the back window. All around front and back end is still a mess. The inside doesn't look like it was touched at all besides the mats (which the bguy ran over when pulling my car out). I have to take it to another car wash and have it cleaned again. What a waste of $30 plus tip. read more

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They didn't clean the car at all and it looked like finger prints on the windows and the inside is still messy and they didn't

If you need to clean the salt off your car for the time being then it's fine. But if you're looking for a place that's going to actually clean the car, then probably not. Paid for the vip special about 35 bucks, give or take. The outside wash was decent. The inside clean was ok when it came to larger surface areas. I don't like the fact that the shift knob and steering wheel was slippery from whatever cleaner they put on it it was greasy looking and feeling. What bothered me the most was the obvious coffee spill right on top of the cup holders that could have been simply wiped away. I know this wasn't a detail it was a simple clean but at least clean the obvious and clearly visible stuff. I would come back for a simple salt clean but wouldn't for a car that I actually care a lot for. read more

Ultra Clean Car Wash - Car Wash Near Me - Ossining, New York

Stay away from this car wash! I brought my car here for a wash and vacuuming. After my car went through the wash it was not removed from the belt, the passenger side door was opened for cleaning when the track started to reverse, my door hit a pole in the garage and was nearly ripped off. Below are pictures of the damage done by Ultra Clean. My insurance has paid for the damages. Ultra Clean has continually ignored my insurance company for reimbursement and now they are taking legal action. The day it happened I spoke to Kevin who assured me he was taking "100% responsibility for what happened" (his exact words) and gave me his phone number for my insurance to contact him 914-406-9335 but as I said already he has done nothing but ignore this incident. Also my insurance increased because of their stupidity. read more

Ultra Clean Car Wash - This is my passenger side door nearly ripped off thanks to Ultra Clean - Car Wash Near Me - Ossining, New York

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Unfortunately, I was running late when they "finished" with my car, so I left without inspecting it. I It took a couple of days to realize just how bad these folks are at "cleaning" a car! Wish I had read the reviews before going and wish I had the energy to go back and complain. The only positive outcome is that I needed change of a twenty to leave a tip - and no one was inside by the (old?) cashier area! So, they only received a two dollar tip. read more

the owner Joel is such a nice guy, someone scratched my car In a parking lot and he had the guys get most of the scratch out with a machine, they usually always get me in and out with speed. read more

Horrible. The website States 15.00 for full service car wash. HOWEVER when you get there and pay its base price 18.45 plus tax. No one inside to talk to. It took all of maybe 5 minutes to complete. No wipe down on console crappy job with vacuum. Didn't even move the seats back to vacuum. Irts a rip off. Should have read the reviews before I went. read more

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This car wash used to be good years ago. It is a waste of money now. I'm not even that picky of a person but they don't know how to wash cars here. My car was still dirty and you couldn't even tell they cleaned anything in the interior. Awful rip off. read more

Full service, but, dirt was left on all sides of the exterior. Interior was a fast wipe not to my satisfaction.

I'm not sure if I didn't ask for the correct services but even as a basic car wash it was completely unacceptable. Most of the dirty was still on my car. When the gentleman let me know my car was ready, I could see the dirty from far away. I ran my finger over it and showed him that it was still dirty and he just wiped that part down. The blue soap that was used was still running down parts of my car.This is just a poor excuse for a car wash. Whatever they used to clean out the windshield leaves a horrible streak. This is the second time I've been here and the last. This time I wanted to give them the benefit of the doubt but it is 100% not worth it. I'd rather travel to Mr. Bubbles in Elmsford. read more

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I brought my car for a wash and halfway through the wash my car jumped the track and hit a metal structure causing damage to my right passenger side panel and right front wheel. There was no manager on site to address the damages or file any paperwork. No one was able to provide the manager's full name or provide any insurance information. I called the police and filed a report. It has now been a week and both me and my insurance company have been unable to contact the manager or get their insurance information despite leaving numerous messages. Let's see if this business will do the right thing. 7/11/19 Update: My car has been serviced regularly and kept in good condition. I was never given the opportunity to speak to someone until yesterday after I posted the Yelp revie loopw! I was contacted 5-10 minutes afterwards. I provided the preliminary estimate I received from the collision shop today, who are still working with the adjuster. Our respective insurance companies are handling this now. I am not looking for a new car, I am just looking to have the damages repaired. Hopefully this can be resolved. The car is currently in a Porsche CERTIFIED collision center near Yonkers, which is the closest one per my Porsche dealer. Update 7/24/19: My car has been repaired. The matter is now between our respective insurance companies. read more

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This place only opens and answers the phone when they feel like it. I wasted 3 hrs of driving back and forth only to find out the boss was on vacation and no one was answering the phone or taking appointments. I spent days calling after he was supposed to have returned. I had a Groupon for a detailing, they finally answered, probably bc Groupon contacted them. I confirmed the appointment, my husband took time off work to drive me back home and then they were 100 percent closed when I arrived at the scheduled and confirmed appointment time. They had my number and could have called me if a problem arose. This is theft, plain and simple. read more

The line moved slowly, appeared that there wasn't enough workers. Finally got in. When the car came out it still has soap foam on the paint from a weak rinse. When it was time to go the seat was all the way up, the windows weren't clean and the mirrors look like they had been wiped by a squeegee man. Both were filthy. Finally as I was undoing the seat belt that had been buckled by the attendant for some reason and at the same time trying to get the seat to move back the guy comes running telling me to pull up so that the car coming out of the wash wouldn't hit the car that was behind me. Kind of forced me to pull out onto Route 9 with no seat belt and my knees against the steering wheel. I'm only 5 11 but there was no time to adjust the seat. read more

they didn't clean the car good at all could of done it myself it still had stains and the inside was still dirty and they didn't clean at all and left finger prints at read more

I asked for a full service car wash, interior, Exterior, wheel rims, etc. They suggested a $40 car wash I said that was out of the question I would take the normal full service which I think was about 20 bucks. When the car came out the dashboard hadn't been touched, the center counsel hadn't been touched, the wheels rims were still filthy. When I questioned the condition they said I must spend $40 to have any of those things done. read more

Worst car wash i ever had water was placed on my car and that's all that was done. Horrible they shouldn't be in business at all. Don't take your car here unless you like giving away money for nothing. read more

This is one of those icwosh had read the reviews before I went places. The staff was nice but the job was not well done. My car is low and it happened to be parked by someone mowing their lawn and needless to say there was grass all over my car. After the car wash the grass was still there... read more

This is the response I got from the manager after posting pictures "after" they vacuumed. I think it says it all. I wasn't expecting "every" piece of dog hair to be gone but I did expect some effort to be made. Thank you for stopping by the wash.. You posted pictures of the inside of your vehicle. Please dont expect that every strand of dog hair would be removed by simply vaccuming (especially after purchasing a basic wash..maybe try the EXTREME INTERIOR). Most people who allow pets in their vehicles without seat guards understands this. read more

Good service at good prices. Discounts for seniors and ladies day! Pleasant waiting room.

I could put zero, I would. I was at the car wash, parked and waiting for business to open at 7:55 AM this morning, Sunday. Business hours 8:00 AM on Sunday. 45 minutes later, not one peep around the whole business area. Not one employee anywhere. I finally had to leave, as it is, I missed church because of this. NOT GOOD AT ALL!!! Lately I've noticed quite a few businesses that seem to be following a trend that is totally contrary to their mission statements which is to provide excellent customer service. Ultra Clean is an Ultra Fail at this goal. Don't waste your time, or money! read more

The worst yet, I know they aren't the best but they suck. After paying 30.00 I still had clean up after them stay the hell away.

Went to clean my car during my lunch break paid 18 dollars for a full service car wash when I got my car back the seats were not fully vacuumed and my mats we're not clean would not recommend this car wash to anyone read more

What a waste of money! Wish I would have looked at the reviews before going there. Looks great from the outside but wow what a terrible job cleaning! What a shame, probably could be a great car wash but it's one of the worst I've ever gotten read more

Ultra Clean Car Wash - After my 17 dollar wash - Car Wash Near Me - Ossining, New York

They RUINED my brand new car. My I have only had a my car for a few months now and thought I'd treat myself to a car wash and get my mats cleaned after the winter months. It was only when I drove off I noticed the deep scratched and paint chips all over my doors, roof of my car and my hood!!! I've called to get in contact with the manager and no one has even attempted to get back to me. I will NEVER come here again. It's suppose to be a car wash not a paint chipper. I finally got in touch with a super visor (NOT THE MANAGER or owner) for him only to tell me I bought my brand new car like that. And the car wash just made the chipped paint and scratches stand out. A lame excuse after he then offered to try to fix whatever happened to my car. read more

Had my car washed here in March 2021. They somehow managed to scratch the window tint on the front driver side window. The tint is on the interior of the car so must have happened during the window clean. Bc it was the drivers side I noticed this immediately. Extremely disappointing read more

the worst car wash i have ever been too. i asked them to please clean under the radio and in the cup holders they left it dirty .. i smoke so i had ashes in the back seat and i got in my car and all the ashes were still there. i do not recommend this place. read more

I hate writing negative reviews but I don't base my opinions on one encounter. I base it on many. I have been frequenting this wash for some time now as it is the closest to where I live. Now, I make longer trips to go elsewhere because I am frustrated. The name "Ultra Clean" should be replaced with "Almost Clean". The main issue with this place is that they barely pre-wash the cars. One guy drives it to the washer and takes a sprayer to one side of the car for about 3 seconds. As a result, the car always comes out with dirty rims and rear and side panels DIRTY. The final straw was last time I went I asked for a vacuum and they never lifted the mats to clean beneath them. There was filth everywhere. If they focused as much attention on how to clean a car as the fish tank, this would be a good place. read more

Got a full service wash. I guess they don't clean your wheels with that service...smh. read more

Ultra Clean Car Wash - Car Wash Near Me - Ossining, New York

Paid for the Platinum service - Very poor jo vacuumin the car, looked like they had just waved the vacuum hose over the car and moved on. There were also several areas of the exterior of the car that were dirty and not even touched. Not worth the time or expense...wash the car yourself. read more

The line of cars can make one assume this is the place to go when you need your car washed and the upscale decor with the fish tank that many rave about can definitely give an impression that the same will be done with your car... But no. Please note that I have been here several times however I'm done giving them my money and the benefit of the doubt and here is the reason. I got the platinum package: High pressure wash, presoak, foam bath, interior vacuumed, windows cleaned, Blue Coral Triple Treatment & hot wax, chassis bath, tires shined and Rain-X Complete Surface Treatment for $23.00 plus tip. Sounds like a good deal right? The parts that the machines wash were good but everything else that crew does was less than adequate and here is why... The door jams were still dirty, there was dirt under the floor mats and remaining dust on my dash & center consul with a half attempt of a wipe but what I saw the next morning was the breaking point. As my car was warming up my windows became foggy so I saw it all; a little circular wipe on each side window and one long streak across the middle of the windshield. The cost of the wash is one thing as it's a set rate and mandatory but I can't believe that I generously tipped them. read more