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Ultimate Soccer Academy

5.0 (1 review)

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1 year ago

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SuperStar Sports

SuperStar Sports

3.0(2 reviews)
2.6 mi

Dope sports store! Excellent service. Went in 30 minutes before closing and he treated us like the…read morefirst customers of the day. Showed us everything he has, made suggestions, asked details about the person we were shopping for. Told us about layaway and upcoming items. Great shopping experience and great selection of items you actually would have any at reasonable prices. I went to 3 store and came out empty handed, left here with bags of goodies and a smile. Definitely recommend!

Bought $180 worth of apparel for my son for Christmas. I wasn't sure if it would fit or not and…read morespecifically asked the lady if I could return if it did not fit (since I was buying the smallest size they carried). She told me yes and just to make sure I saved the receipt. Sure enough, I should have trusted my gut, the coat and shirts were way too big. Without delay, took my son Dec 26th at 10am (opening) to the mall to return the items and find him something he wanted. I watched as they moved a sign from behind the counter to the front of the register that had their "return policy" on it, which was NOT clearly posted PRIOR to Christmas! Their return policy (now after Christmas) is "in store credit" only on returns...... So now, I have $180 in store credit for my son that won't fit anything they sell. So in order to ensure he had a decent Christmas, I had to purchase what he wanted out of pocket, still with a useless $180 store credit to Superstar Sports..... I'm all about shopping at local business's but I will NEVER shop here again! They don't care about their customers, just money hungry. Half their crap is way overpriced anyway!

Epic Sports - Damaged hat

Epic Sports

1.3(220 reviews)
14.7 mi

I've never dealt with a company that has such terrible customer service. Although I love their…read morejerseys and quality, there's no way to get through to someone. I was sent someone else's LARGE order. After hours of hunting for this team on Facebook to let them know I had their uniforms, my friend and I were successful and found the team. I have sent out a handful of emails and have been on hold for hours. This poor team is playing games in t-shirs waiting for uniforms they worked very hard to fundraise for that weren't even delivered to the right person. I will be looking for a new company moving forward. VERY disappointed in their lack of customer service.

Love hate relationship with this place. We like it because it's an affordable option for rec teams…read morefor personalized jerseys and when kids grow every season. Besides that, they might as well post for shipping, you get it when you get it and not an actual date. There's literally no accountability. I feel like they have little to no contact with their vendor. Or their vendors just don't care what they think..... I am always told they are in contact with their vendor but then no update. The item just arrives when it does. If you are ordering, give yourself +2 weeks from ETA for a safe buffer, maybe even 3 weeks. They said a not acceptable past ETA is a couple of weeks. Eeek! The customer service is non-existent. They just repeat the same lines over and over again and at some point your order will arrive at your door with no shipping notification. I've ordered 4 times and not once have I been given a tracking number via email. The custom jerseys are thin which you expect for $20. The items are made in the Caribbeans from what I have noticed. Still waiting for my order, was told earlier this week contacted vendor will update you. End of week still no correspondence when following up. How lame! After Epic Sports replied to my review, I thought great they want to try to help. Nope, just trying to look good that they responded. It's literally just their marketing department sending me the customer service link to start a ticket. Literally marketing saying they can't actually follow up. I already contacted them twice the week prior. Not sure how giving me a link to what I already have completed is of any assistance.

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Epic Sports - Damaged hat

Damaged hat

Epic Sports - Both of these jerseys are size Adult M ‍

Both of these jerseys are size Adult M ‍

Epic Sports - Closeout price amazing

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Closeout price amazing

Ultimate Soccer Academy - football - Updated May 2026

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