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Ultimate Detailing - 20/40 Pacifica

4.4 (22 reviews)
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Services - Ultimate Detailing - 20/40 Pacifica

Auto detailing work

Auto mirror repair

Paint and exterior protection

8 More Services

Car wash

Auto window repair

Auto window replacement

Auto windshield repair

Engine cleaning

Headlight restoration

Protection

Wheel and rim detailing

Ultimate Detailing - 20/40 Pacifica Photos

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Recommended Reviews - Ultimate Detailing - 20/40 Pacifica

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10 months ago

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10 months ago

Did a great job getting rid of months of dirt, drop off and pickup timing were as agreed - very convenient

Business owner information

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Mark F.

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4 years ago

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3 years ago

GREAT job at the 20 Pacifica location. He always goes above and beyond in making my car perfect. Great prices for the detailed job done.

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7 years ago

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9 years ago

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7 years ago

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14 years ago

Helpful 3
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13 years ago

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10 years ago

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13 years ago

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16 years ago

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10 years ago

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15 years ago

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9 years ago

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8 years ago

Very convenient.. get a great car wash while you shop and dine. A little expensive but the convenience made up for it. Car was very clean.

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13 years ago

Did a great job with both my cars- fair pricing and conveniently located in parking garage that validates. Will visit again.

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8 years ago

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12 years ago

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9 years ago

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12 years ago

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12 years ago

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Ask the Community - Ultimate Detailing - 20/40 Pacifica

Review Highlights - Ultimate Detailing - 20/40 Pacifica

I've been taking my cars to the 20/40 Pacifica location for several years and always have great service and my cars look great.

Mentioned in 2 reviews

Read more highlights

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I had my windshield replaced by Hanson's Auto Glass and the experience was solid from start to…read morefinish. They came out very quickly, were friendly, professional, and had the new windshield installed fast with no issues. Not long after, my windshield ended up cracking from a rock chip. I reached out to check on the warranty and even though it wasn't covered, they still took the time to come back out to my house and look at it. They spent about 20 minutes inspecting it, sealed the crack, and did everything they could to stop it from spreading, all at no extra charge. They were honest about the situation, explained everything clearly, and genuinely tried to help instead of brushing it off. They even made sure my car was clean inside and out before they left. What really stood out was the customer service. These guys actually care and treat you like a person, not just another job on the schedule. If you're looking for a reliable auto glass company that stands behind their work and goes out of their way to help, I highly recommend Hansen's Auto Glass.

Hands down one of the best service experiences I've had. Hanson's Auto Glass replaced the shattered…read morepassenger-side window on my 2014 Mercedes GLK 350, and I couldn't be more impressed. They were super friendly, communicated clearly every step of the way, showed up on time, and offered a great price compared to others I checked. The service was incredibly fast, and when they were done, my car was left spotless -- literally looks like the window was never replaced and you'd never know any work was done. Mobile service was extremely convenient too. I called on a Sunday morning and they scheduled me for the afternoon the following day!Highly recommend Hanson Auto Glass if you want top-tier work and stress-free service.

Signature Auto Glass - cowlink correctly installed

Signature Auto Glass

(227 reviews)

I reached out to 10 different places for quotes on a new windshield. Signature wasn't the lowest…read morebut was far from the highest. However, they were the most comprehensive in their initial quote and quoted me top-tier glass. If you have a front-mounted camera for adaptive cruise control, lane assist, etc., you HAVE to have the system recalibrated after a new windshield is installed. Several quotes suggested it's an option. It's not. Signature was on top of it when I asked about the calibration and how it was performed. They always responded to my several questions as I was deciding between two different auto glass shops. Signature won out for being quick to respond and offering more for less. I finalized the appointment on a Friday, and they were able to get me in on Monday morning. Monday came, and I was there at 8:30 (FYI: It's a little tricky to find as it's a small driveway, so slow down when you get close.) The guiding me into the garage where my window was already set up, ready to go. They led me to their waiting room with a TV, coffee, etc. They came in, showed me that my camera was slightly misaligned after removing my window, and said it would hopefully be corrected when they were done. About 90 minutes later, they came and got me, said they were done, and went through the report that said my camera had been perfectly recalibrated. Taking the care home, the window looked great! In more tests, it rained the next night, so I went for a drive, and there were zero leaks around the window. I couldn't have asked for a better product or service. One final hint - pay cash if you can. They appreciate it.

I'll sum all this up very simply. The installation of the new windshield itself on my Buick in…read moregeneral was barely acceptable. Upon returning to my car after said work was done and the job was paid in full, i saw that my doors were locked and my key/opener were laying in the cup holder. Luckily, I carry a spare key on me in case these shops screw up. I observed that the lane departure camera behind the rear view mirror was crudely attached with blue painters tape to the windshield. I approached the guy (Johnny, i think his name was) and asked him about the camera tape up job. He stated "Oh I forgot to mention that", yeah right. He stated to me "oh, these mounting clips break all the time and we will order them from the dealer". Well, come to find out, the only mounting tabs were molded into the lane departure camera housing and the dealer only sells the whole camera assembly which is over $600! This also doesn't include recalibration of said device either. However, breaking the lane departure camera mounting tabs by inexperienced chuckle heads and then being lied to from the get go brought down this rating by 4 stars. Not good. The bottom line is that don't blow smoke up the customer's ass leading him on to BS. It NEVER ends well. Honesty is the best policy. DON'T LIE TO THE CUSTOMER. This is Business 101, people! If I was approached early on before I left that the tabs on the lane departure camera were broken upon disassembly and worked with me regarding repair/replacement, this would've been a 4-5 star review. I cant for the sake of things recommend this establishment. Avoid this place if you don't want to risk damage to your vehicle.

Safelite AutoGlass

Safelite AutoGlass

(426 reviews)

We noticed our windshield was cracked and starting to splinter more as the weather got hotter, so…read morewe called around to get a few quotes. Honestly, I'm really glad we chose this spot very professional, straightforward, fast, and a great value for the service we received. I contacted a few other places around Aliso Viejo, and some felt very pushy trying to make a sale and kept calling me back afterward. Safelite, on the other hand, made the whole process easy to do online and even called to confirm my appointment, which I appreciated. I had the pleasure of working with Mason, who was top notch. He called ahead about my appointment, worked around my schedule, and kept communication clear the entire time. When he showed up, he was friendly, personable, and got the job done quickly and efficiently. It's employees like him that really make a company stand out. Hopefully I don't need another windshield repair anytime soon, but if I do, I'll definitely be calling Safelite again and requesting Mason.

I can't help but shake my head when I think about the 2 failed attempts I had dealing with business…read moreowners of a few other glass repair shops (rated 5 stars), but I had success right away with Safelite which surprisingly only rated 3! Making the appointment online was easy and effortless. I entered the make and model of my vehicle, touched the specific glass/window that needed to be replaced, scheduled the appointment...and done! I still don't understand why something this simple was so difficult for those other business owners who gave me the run-around?!?...AND...Safelite offered the best price for what I needed replaced! I opted to bring my car to their shop, but they do offer a mobile service to come to your residence. Upon arrival, the nice gentleman at the front got us checked in and squared away, while Dutch began work on my window (thank you, sir!). Start to finish was about an hour. Satisfied customer right here! Thank you guys!

Ultimate Detailing - 20/40 Pacifica - carwash - Updated May 2026

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