Excellent service Clean sparkling cars (suburban) 4 of us plus lots of luggage Plenty of space in car comfortable ride Very pleasant drivers when we use them for airport runs Great response and great staff answering the phone Mike and others always awesome Will use them over and over again when needed read more

THE OWNER, FADY ISAK, IS A CROOK!! Booked back in January for for my wedding this June, just found out today that they went out of business and that I'd get no refund and no limo. Phone number linked on their website (which is still up) goes to a new owner that doesn't operate any limo or party bus. I spoke to the manager we dealt with, Necole, and apparently she got scammed too by the owner. She's owed at least 10 weeks pay and the owner, FADY ISAK, screwed over all his employees. He allowed them to take reservations knowing that he couldn't fulfill them. AVOID AT ALL COSTS read more

Another smooth experience using Ultimate Class Limousine! (We have been using this company for a couple years.) Called the office and spoke with ARIELLE last week to book a car for a ride to JFK. It is always a pleasure when dealing with her because she is a PRO! She had all the information she needed from our past travels so booking the car with minimal notice was stress free. STEVE arrived before 630AM, ready to take me to the airport. He was a pleasure to talk to & safely delivered me to the airport on time. His positive outlook really helped set the tone for the day! Pricing is competitive. An uber from my home to JFK typically runs $100-$120 not including a tip & this ride was under $140 with gratuity included. The car was extremely clean, well maintained, & new. For these reasons, it is an easy choice for me when it comes to getting to the airport. Ultimate Class Limousine for the win! read more

First time I used this service and definitely not my last. This was the perfect ride both to and from the airport. The driver arrived early and happily took my luggage from me and packed the car. When I offered to help he reminded me that I am on vacation and should not have to work. He was courteous and extremely cordial during our ride. Once we got to the airport he told us that a car would be there when we came back and not to worry about a thing. The return ride was equally as good with an extremely courteous and helpful driver. Both times had beautiful spacious cars. I look forward to my next trip with Ultimate Class Limousine and happily endorse this company! read more

Ultimate Class Limousine - Outstanding service. - Airport Shuttles Near Me - syosset, New York

I had books ultimate class for my upcoming wedding October 2023. I booked ultimate class august 2022. While going over the contact I wanted to update the church start time. After being unable to find the company on google. I called and another business owner (Zeus Transportation) answered the phone. This owner informed me that Ultimate Class had gone out of business. If it wasn't for me calling the other day I would have not had any transportation on my wedding day. My only saving grace is that I did not leave a deposit. I fear for any other brides that have booked with this company for their upcoming wedding. read more

Our driver Joe was almost 15 minutes late for our pickup for an event, dressed like he just came from the gym. When we initially booked the limo for 5 hours, we advised the company that we may need an extra hour. We were told this would be fine and was quoted the additional fee. After arrival to our event the driver waited for us about 3 hrs. After the event, we wanted to add another hour and the driver said he didn't want to do it. He only wanted to drive us back to the pickup location. We paid about $1000 and received a resistant, I-don't-want-to-do-any-work attitude. All the passengers (there were a lot of us) were very disappointed with the bad, lazy attitude. We have a lot of events the next 2 years. None of us would ever recommend this company or this driver. read more

I wish I could give zero stars. This is by far the most unprofessional company I have ever worked with. I went to a wedding in August out in Suffolk County and used this company. The driver got us there safely and the ride was fine. On the way home, at 12 o'clock at night when we were supposed to be picked up I called our driver and he was completely degrading to me as a young woman. He told me "I'm 20 minutes away if you don't like it find another ride "after paying for our trips both there and home. The company offered to give my money back in order to keep me quiet about this situation And every time I have called to check in on this matter "the bookkeeper is not in ". Unless you want to be stranded at your wedding venue on your wedding day, choose another company. read more

Sadly after years of doing business with this company, I will NEVER use them again. Sometime in the recent past the company was sold. New ownership is horrible. Twice in the past 3 months I was charged for rides/trips I did NOT take. The first time, they refunded the money after several requests. Just recently it happened again and despite emails/calls to the owner (Fady) and the GM (Necole) I have gotten no refund. Stay away from them. They are not trustworthy. I would give ZERO stars if I could read more

Ultimate Class Limousine should be ashamed of themselves! I will NEVER use them again! If my husband didn't call them the late in the afternoon the day before the prom we would never have know their party bus broke down. They claim they were just about to call us, which I do not believe! All they offered these poor kids was a coach bus....what kid wants to go to the prom in a coach bus. We had to scramble and call more than 40 limo places before we were able to get a last minute replacement. Ultimate Class Limousine it's not cool to leave a client high and dry!! You added so much unnecessary stress to the kids and the parents! The woman there even seemed annoyed that I kept calling back to see if I could get in touch with one of the manager! They seemed to have no remorse! Absolutely disgraceful!!! read more

We had last Minute Plan changes do to the Closing of the Race Palace in Plainview. Matt Silver and his team were able to provide me with a cool looking shuttle bus and a Suburban to take fourteen 13 year olds and my family back to the 4 points Sheridan from the North Shore synagogue in Syosset. The Drivers were kind, helpful and patient. And the vehicles were spotless. I highly recommend for your next affair. read more

Great experience from start to finish. On-time pick-up, clean vehicle, professional driver...safe experience, took COVID precautions, it was excellent. We'll definitely use them again. Some people think an app is all you need for a good black car experience, but I beg to differ. read more

My friends and I bid on a wine tasting experience with a limousine and won. We used it last weekend and I cannot say enough wonderful things about the limousine and our driver Guy. He was so nice and helped make our experience fun without any stress. We cannot wait to use Ultimate Class Limousine and Guy for our next outing. Thank you for an unforgettable day! read more

The worst limo company I ever seen ordered the party bus called and said party bus broke down sent a coach bus instead the bus was filthy the driver was in jeans and a Pull over shirt look like a slob anybody looking for a limo I would not use ultimate class they are the worst I've ever seen read more

Beware do not do business with Matt silver Ultimate class limo service. Very unprofessional & nasty!!! The day of my daughter's sweet 16 we had to find another service Disgusting!!!!!!!!! (They deserve no stars but to continue I had to give something ugh!! ) First off they were sooo nasty . We wanted to get the limo for 2 hours & pick up the kids at their houses. They agreed to this, we gave them all the addresses the night before. Then the morning of the party said they would not agree to make all the pick ups but would do it for double the price. Matt Silver was sooo rude & Oona lied about agreeing to do the pick ups. It's ok we found a great limo service Show Biz limo service they were so nice & very accommodating read more

A fantastic experience with first class service. Booking was easily done and we had a great driver for a trip into NYC. The ride was smooth, safe and enjoyable. We got to our destination on time and rested. Pick up was equally great. Our driver knew the roads and was so patient. Matt Silver and the whole staff were fantastic. We highly recommend this service for use if you want a reliable, professional and courteous experience! read more

What an amazing experience!!! Thank you to Matt, Les and Carlos!! Wow 8 loud, happy and hyper girls celebrating a Sweet 16 into Manhattan so you can imagine the craziness but God Bless Les who drove us in on the most beautiful party bus and Carlos who took us home next day safe and sound! Will definitely use again! Thank you guys so much for everything. read more

Ultimate Class Limousine - ARRIVED! - Airport Shuttles Near Me - syosset, New York

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TERRIBLE company!! I would give this ZERO stars if I was allowed. We had booked this company months in advance for a group of kids going to Prom. When the person who booked it called to confirm the day before the event they advised us that our party bus broke down and they could not help us. They did not call us nor did they help with an alternative ride to the prom for our children. We were screwed. We had to scramble to find another service, last minute!! Our kids were 45 minutes late to prom because we had to use a different company that was already booked but was trying to help us. This company did NOTHING to try and help us at all. read more

Called once thewoman didn't know anything about the services provided here. Called again I got someone else who proceeded to put me on hold not once not twice but three times in 6 minutes. Then I was told that they have travel time and I explained that is fine but I don't need to know the details of how they charge.I just wanted a limo and there was a difficult time in obtaining charges, schedules and an answer from the representatives answering this businesses phone.Sadly they have a beautiful ad and you expect a certain level of service when you call from a beautifully placed ad.if reception is this unprepared it is a concern read more

Ultimate Class Limousine - Airport Shuttles Near Me - syosset, New York

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Last minute booking to get home from the city. I made several changes along the way. It was seamless and they were never upset. Eric my reducer was polite and professional. Will use them again. read more

UPDATE - Post-wedding Our limo arrived about half an hour behind schedule, due to a broken air conditioner. Thankfully we had some cushion on our itinerary for some extra time. With NYC traffic on a weekend, ya never know!! Ultimate Class was courteous enough to offer an extra hour on our contract; however, lucky for them, we didn't need it. Other than the initial hiccup, everything else was perfect. The driver was friendly and professional. I would definitely consider hiring them again for an event. read more

If you choose this company, ask for CARLOS to be your driver. He was very friendly and polite! He went above and beyond for us! REASONABLY PRICED best in the long island area..I did lot's of research before booking :) I AM ONLY GIVING 4 STARS BECAUSE OUR FIRST DRIVER WAS NOT FRIENDLY read more

Highly Recommended !!!! Great service, great people, great price. No need to call others. The customer service to book our event was seamless & extremely friendly. The driver arrived early, and was very courteous & accommodating. The vehicle was perfect. read more

Used them multiple times and they've always been professional and on time. We used them for airport runs to pick up out of town family members, never had an issue even with delayed flights. I have also used them a few times for nights out in the city - again they were prompt, cars were clean and drivers very personable. read more

Recently used them for airport run. On time , professional. pleasure to work with. The flight was delayed, they tracked were there waiting when it landed. Use every year fir wine trip out east, always perfect! read more

Ultimate Class has does it right again and again. This limousine company is spot on! My husband and I used Ultimate Class for our wedding. Not only were they so friendly and accommodating, but I feel like I really got my money's worth. I definitely recommend Ultimate Class Limousine for any event, from weddings to vineyard tours to a night out on the town! Love 'em! read more

The name says it all. First class and extremely dependable. A long time ago our flight was due in around 6PM on new years eve. Flight was delayed about 6 hours and arrived close to midnight yet they were able to get a driver to pick us up. That's what I call RELIABLE. read more

We had a retirement party using Ultimate Class Limo. They took us out to the wineries and took care of everything. My staff had a wonderful time, the food was great and the driver was always making sure that we had what we wanted. I'm using them again for my future events. Thank you for the great time! read more

I won a limo ride into the city to see the Daily Show at the JTCF.org Holiday Fundraiser in December. The SUV limo Matt sent was beautiful and, the driver Jerry could not have been any nicer or professional. Thank you for supporting the John Theissen Children's Foundation with your generous donation! It was awesome. Jack Kratzer read more

Ultimate Class Limousine - On the way into the Daily Show Tuesday 8/26! - Airport Shuttles Near Me - syosset, New York

Highly recommend! Company's is extremely professional, party bus was beyond expectation, driver was courteous, friendly and timely. Will use again! read more

Fantastic ride today in limo supplied by Ultimate ! The driver, Karo was super knowledgeable about NYC which made trip even better. Car was nice and very clean !! Ice and water supplies always a nice touch !! Definitely will use them again and again !!! read more

Such an amazing company! All the drivers I used for my wedding was super nice and accommodating. Arrived on time even earlier than expected and were super nice ! Will def be using this company again! Thanks for making my wedding special :) read more

Matt provided a limo bus for us back in August for a trip out east. It was extremely clean, stocked up and the driver was such a sweetheart! He was so fun as well! The pricing was great as well! Highly recommend using Matts services! read more

If I could give these scammer 0 stars I would. I made a reservation with them for a 6 passenger limo for my wedding, which they labeled as a very small order - gave them credit card information and got it confirmed. They call me back later indicating that their "cancellation policy" has changed because of the size of the order. As I proceed to ask the manager questions about why it changed, he does not like the inquiry and threatens to not take my order. "We are a very busy establishment and I would rather not take the order" he says, and then hangs up. Horrible customer service, I will NEVER be doing business with them again and will advise my friends and family to do the same. read more

I have used this company for years. Always on time if not 20 minutes early.... Always clean cars, always courteous and great drivers. A simple pleasure. But this past week they helped me on a family event- came with an amazing car, driver made it super special. What a great company and I would always use them for either my business trips or big family events whether its airport travel, weddings etc. They are the best and I have used the other long island/manhattan companies.... read more

On the biggest prom night of the year, Ultimate was able to get us a vehicle for 10+ people and a great driver at the last second. We've used them a few times before and plan on continuing. Thanks! read more

Great company. Have used them for airport service and will definitely use them again. Was supposed to have a party bus for my kids senior prom. Everything up to the point of the school canceling because of COVID19 was great. Unfortunately never got to use the bus, but the owner was very understanding and gave up a full refund due to circumstances and we will be using him in the future to hopefully make up for this inconvenience to his company. read more

Overall great experience. Traveled from Manhattan to JFK. Driver was early, Limo was brand new and spotless, and driver was attentive and polite. Arrived for my flight 10 minutes early and I could not have asked for a more courteous or relaxing experience. Additionally the booking process was painless and all service points of contact were more than professional. This has become my new go-to service for all future transportation. read more

This company went above and beyond for my family. They accommodated us during a difficult and unpredictable circumstance with a smile on their face. The drivers were so courteous and caring and the office was willing to do whatever possible to help. So thankful to this company- would recommend 1000%. read more

Great service. Booked a bus for my birthday party around NYC, and every phase was seamless. Booking the bus was a quick process, prices very reasonable. Bus arrived ahead of time, and the driver was a great personality. As a bunch of eager yuppies, I can't say we were the easiest group to accomodate but at no point did we feel any pushback. Music blasting, people standing and dancing, bus seemed brand new and really clean. Definitely will be using ultimate class limos again and again in the future. read more

Awesome service! Driver showed up 15 minutes early, was professional and knew exactly where he was going. He was right there when we finished eating to take us to the theatre and was right there when we got out of the theatre to take us home. Super nice driver! The car was clean and well maintained! read more