Service was quick and it was very easy to book online and get mobile service on the wknd!read more

These guys suck! Set…read moremy wife up an appointment and she ended up there more than four hours with them making excuses about not being able to calibrate the windshield replacement then suddenly told her everything was done and working right except it isn't. Some of the features like lane departure is always on regardless of whether you put it on or turn it off. I was a Ford factory trained tech for 15 years and there was never anything I turned back to a customer without road testing to confirm everything I worked to repair was functioning properly. I still work in the repair and maintenance industry but I get it. Conscientious, caring and competent people are hard to find and keep when you consider these companies want to pay nearly the same wages they were paying 30 years or longer ago but expect to get well trained who take pride in their work and actually get paid what they are worth. It seems these days many places with whom I do business with and pay way way more than I used to for services I expect to be done expertly fall far below even my lowest expectations. This is just one more example of that which has caused me to become somewhat jaded. It's too late to apologize the damage has been done and our personal time is more valuable than an offer to make it right after the fact. Sorry. You have one chance to make a good first impression and sadly you have failed this time. I'm sure it's not the only time. And that's too bad. I gave them two stars only because it seems they didn't break anything else or scratch the car while they had it.

Can't say THANK YOU enough. I broke my rear window mowing the grass. Late Friday night, called…read moretalked to salesperson. I was able to set up for an appointment on Saturday afternoon 1 pm. I was so thankful they could get me in. Other places were saying 4-5 days out. It's been storming this week, more expected to come. To my surprise I was called at 8:30 this morning a told I could come in at anytime. The girl at the desk Jennifer was great very professional and she was helpful. Because of this transaction i asked about 2 windshield that we need replaced. One was about average price. The one for my son's family car was a 1/3 of price of other places. It's a new car with a dumb windshield that needs computer programming. Love that technology. I'd recommend using their services just off my experience. They were busy also, they still took good care of the customers that were there and ones calling in for questions. The technician was nice and friendly even apologized for not being able to get all the glass out of the cracks. Not to sound bad, I didn't think it was his job to make me whole, but he did and he did a super job cleaning the glass up. Thank you, I apologize for not remembering your name. Thank you again to everyone. I hope this service continues, it's small things that mean the most in life.

I came here for a window replacement for my car a 2017 Subaru because the price was very good…read morecompared to other shops. The window was installed and upon picking up the car I looked closely at the new windshield to see if I could detect any differences. The only two differences I could find was the name brand was different than the OEM glass. The shade at the top was exactly the same as was the clarity etc. the only other difference I noted was the price they charged me here was far lower than an OEM glass. Also the Eyesight system worked perfectly as well. Very happy with the price and windshield. Bravo!!

i would have done bette, taking my car to Chatt state... guys is awful ... I even went an talk to…read morethe manager at GUNBARREL location giving him a chance to correct the situation he turned me around like I need to make another claim for they screw up..they put a new roof on an left the sunroof even.. strip not re painted .. A real Monday job guess nobody feels like working on a Monday lol..

I was told that my car would ready in a week. Its been a month and I still don't have it ready…read more They call twice a week to keep me notified about progress that hasn't changed and moves at a slow pace. Will never recommend this location to anyone.

When I say I am particular about my truck that's not really fair because if there is another step…read morebeyond particular that's me. I had a rock hit my windshield in my 2019 Ram Longhorn and needed a full replacement.'I called 6-7 dealers and decided this was my place based on their honesty, reputation and the nice woman up front. I had them replace my window and they charged a fair price and just as promised they used OEM Mopar glass and all the sensors work great in my Truck including auto wipers , adaptive cruise etc. I would use them again if needed. The truck was well cared for and looked great when I picked it up

Spoke with this company on June 11th, paid the deposit for someone to come measure window and was…read moreassured that someone would be out the next morning to measure. Finally reached out to them at 3:00 and was told that they would come out on Friday, requested 2:00 and was not told any different about the time. Called at 2:45 and asked if someone was on their way, was treated rudely but I was desperate. I could not find anyone else that said they would provide the service I needed for only one window. After a lot of back and forth calls and texts and being told each day that they would be out that day, finally cancelled service on June 19th. I am wondering if this is a real business.