5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.

Went in about a month ago because my car was suddenly having trouble down shifting and the gears…read morewould grind when I tried to down shift. The owner of the shop was extremely unprofessional, he kept me there for an hour and a half when I really only needed to be there for 15 minutes, all he needed to do was pop open the hood find out there was a leak in the slave and master and then have me sign a piece of paperwork. But in the hour and a half I was there he asked me where I lived, how much I earned, where I worked, if I would come live with him or if I knew any other young girls who would come live with him and he also kept trying to find excuses to give me a driving lesson, when I do not need one. He finished the work in 2 days, which wasn't bad. The day before I went in to pick it up I explained that I couldn't pick it up during normal business hours because of my work schedule and I asked the owner if he could just leave the car locked with the keys inside and that I'd pick it up around 8pm (I have a spare key). He agreed to this but when I went to pick up the car the next night it was parked on the side of the road unlocked with the keys in the ignition, and there was a burning smell every time I drove My car for 2 weeks after. Fast forward a month later to today and my gears are beginning to have trouble shifting again so I popped open my hood for the first time since I got it fixed and found a burned milk jug with brown liquid in it under my hood and my coolant tube for my engine was not sticking into whatever it needed to be in, it was just laying on top of my engine. Now I know why my car smelled after, it was the milk jug they left in there burning! I am absolutely furious with the quality of the work and how I was treated and would definitely not recommend this place, especially not to a young female.

They did a great job replacing the clutch plate on my manual transmission. They charged less than…read morethe dealer and were conscientious.

Straight to the point this business took care of me and my truck brought my transmission back to…read morenew for a absolutely fair price. I was quoted high and low for the job from many other shops but I chose this shop because it stood out in the best ways. I meet the owner as I was searching shops for quotes and stopped by early (9am roughly) met the owner, he had me feeling comfortable for he is a friendly guy. I told him how I have a 2018 Chevy Silverado with a messed up transmission he told me that he's very familiar with the brand and the showed that he's definitely knowledgeable and confident which other shops happen to lack. He on the spot quoted me for the best possible opinion with my truck's condition I liked that he mentioned a 3 year warranty on parts and labor for the job. He insured me that the truck would come in and would be done a week from the day I leave my truck. The price was absolutely reasonable for the hefty work load (5k). I had went to other shops they said they could try and address the issue directly and I could spend less but those people lack confidence in the work they happen to mention that they have only done one other Chevy prior and that it was difficult they lost me at that point. I have spoken to the dealership and they nearly quoted me for double the price with no close date or availability. This shops was the best bang for my buck the reviews brought me and and they absolutely delivered. I have been driving my truck daily since for a little over a week now and not a hiccup or tick or leak in sight they really did there thing. They was punctual on the timing and they know what there doing which is key in a highly sensitive job like this, price was good, owners a cool guy as well, the warranty is amazing. I can't figure out what more you would want from a shop. I'll be back for more work I trust them with my vehicle which personal friends know that's not common for me to trust a shop with my cars or truck

Joe and his team are incredible. I was originally referred there by a trusted mechanic/friend to do…read morea transmission fluid exchange and filter change. Not a month or two later unfortunately my transfer case went out so I reached back out. They got my truck into the shop within a couple days, diagnosed my issue and discussed my options. The price was extremely fair and the work was top tier! Highly recommended

This company came recommended when I called CLM Repair (who has a good rating on Yelp too) to fix…read moremy clutch on my car which was apparently leaking and barely shifting. Vinny was very friendly and helpful. I dropped off my car in the morning Monday, and within a few hours he called me and gave me the assessment. The whole clutch (and master/slave too..) had to be replaced. He gave me a fair price and had the work done by the end of the day ( he even drove to a dealership on the S.Shore to get the master). After I picked it up I noticed there was air in the line and brought it back for them to take a look. They drained the fluid and replaced it all for free. Now I have been driving it for 100's of miles now, and it's better than ever. They were fast fair and stood behind their work, which I have found to be rare. Thank you, Vinny & Co.!

Don't trust this place Vinny took my money and never fix the transmission, I went back to the place…read moreafter two weeks and he never get my transmission fix.

This is a quality establishment. Every time i've had problems with my car I drop it off and it's…read moreresolved quickly and affordably. I've never left a review on this app, but I felt compelled after my most recent visit. If you're having care problems in the Waltham/Watertown area, this should be your first call.

I had the pleasure of visiting Accel recently for service on my car recently, and I cannot…read morerecommend them to enough people! Sometimes hard to find on these places, they (the owner John and the employee Kayla, in this case) were kind and personable. Also, their knowledge and expertise in the field were great, but most importantly they were straight with me. As a woman, it's easy to get "spoken down" to in these types of places, or unknowingly overcharged. Thankfully, my father taught me very well. So, whenever I buy a car or get serviced, I do not express my knowledge; instead, I wait and see what THEY tell ME. It says a LOT about their service and how they value their customers. I want to see what they say if they think I know nothing; I want to know if they'll try to rip me off. I watched my father do this for years, and avoid poor service, and I've done the same; this is how I only get service from the best. And so I did- John was frank about his recommendations and never tried to upsell me on unnecessary services. Additionally, his prices were beyond fair - I definitely saved money by going to them. He actually printed out diagrams of the car parts to walk me through what was wrong and what he would fix; and what I should fix in future (what I DID NOT need to fix that day). This part was especially rare and very special. He also told me about cheaper options I could choose for parts if I was concerned for price, though I decided to go with the top quality. Above all, I appreciated their honesty and integrity throughout the entire process. I will definitely be returning to Accel for any future car needs and highly recommend their services to anyone in need of a trustworthy, skilled mechanic. TEN stars all around!

AAA dropped the car after hours on a Friday night. My husband's Jeep the reverse stopped working…read moreand a friend recommended Bonded. Let me tell you that Dave is one of the nicest people to work with. He guided us through everything and after emailing with me he would text my husband. No work was done until we approved it. They provided us with a written estimate so we knew exactly what to expect. It was a wonderful experience and we would highly recommend them to anyone that needs their services. Extremely pleased. FIVE STARS!!!

I went in for my '15 Chevy Silverado- right from the start I could tell they were aware and…read moreknowledgeable about the issues. They are common issues with the year and model. They actually have a part they manufacture to resolve the issue after putting in a new transmission. I had the vehicle back very quickly. These guys kept me updated throughout the whole Process. The price was not even comparable, they were the best price I had received. I can't recommend these guys enough.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Jonathan pulled up ahead of schedule. Was super friendly…read moreand professional. He had good insight on how to handle a more difficult tow. Overall great service and attitude

I'm not sure why there's such a low rating but I wanted to give my honest review. I ended up…read moregetting a flat tire on my way home from an appointment and had to pull onto a busy street into a bus lane. I immediately submitted a case with Progressive Roadside Assistance today at 1:35pm and was matched with Pro Tech Towing in Waltham. Juan (who helped me) had already removed my flat, installed my donut tire, and confirmed I was all set by 2:18pm. Thank you for your help, Juan!

I love this place. Courteous. Responsive. Small. Gave great attention to detail. Honest…read more Efficient. They even completely detailed my car before returning it to me.

First of all, I never imagined myself being excited about a body shop, since I associate them with…read moreaccidents, but Auto Precision has changed that. We had an unlucky year with multiple accidents and I'd been dragging my feet on dealing with insurance to get things taken care of. My wife found Auto Precision based on the reviews, and I'm so glad she did. It was a totally different experience to any repair shop we've used over our many years of car ownership. Both Anatoly and Andrei talked us through things (Andrei the insurance side and Anatoly the car side). They worked directly with our insurance, kept us updated the whole time, kept meticulous computerized records and helped us make sense of what was what with our insurance (including that we had an outstanding check owed to us that we should get re-issued from the insurance company). They took what was a stressful and confusing situation and made it feel straightforward and logical. Most importantly, our Jeep looks beautiful. We had some old scratches from bushes and parking lots and sticky remainders of ill-advised packing tape, and they took care of those things as a little extra with no charge or even mention of them until I brought it up to thank them. They detailed the car, and it felt new despite our multiple kids & dog. They have been in business for 40 years, and it is clear why. Don't let the tiny side street location fool you-I highly recommend them and would go back to them for anything they would take care of.