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Virginia Beach, VA

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Ulta Beauty

3.4 (78 reviews)
Closed • 10:00 am - 9:00 pm

Services - Ulta Beauty

Haircut

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J David H.

I've been to this Ulta with both wife and my daughter on multiple occasions. It seems to be overall an average to just above in my opinion. The store is located in the Hilltop Center with Trader Joe's. Surface parking is plentiful and the lot has always been in great shape with little to no debris. My wife has got her hair cut and highlights at least once with good results. Most often however I'm here with my daughter shopping for products. Checkout has been mixed, but more often slow. Our most recent was a 20 minute wait which was outrageous. Their vast array of quality products is what keeps my wife & daughter returning. I recommend them, but they are a 3.5 for me and rounding down.

Make-up
yasmin k.

Goodness I can't put into words how much Diamond saved my life!! The day before graduation and I haven't worn makeup in years, but my girl got me right. Found my perfect match and hooked me up with my entire starter pack. I'm blown away with the sisterhood I felt. Thank you so much Diamond and I hope you get to see how my look came out!!

Excellent deal seen July 19, 2016
Nicole K.

Went straight to the register when I came in for assistance with an inquiry. Staff member was very helpful looking into the situation and gave good answers. I looked around and made a small purchase. Asked one worker questions while in the hair tool section and she was very responsive. The store is clean and organized. The bathroom toilet needs a new flusher!

More crappy color
Christy N.

I went to get my hair done on 12/28/20. I hadn't had my hair color since 10/20. I had a ombre of reddish and went into orange which was all semi permanent color and done by another salon. So after 2 mo of growth and wash out I had roots showing big time. I wanted to try and do the whole dark roots with grey. Which I knew it was going to take a few visits to reach my goal. Nicole who was my hairstylist put bleach on my hair trying to get what was left of the very faded red and orange out. Not all of it came out. I had patches of red and patches of orange. So Nicole said we will have to cover it up with color and in a few weeks we can try again at least we will cover up the orange and red. No problem right! So after she puts a light brown on my hair which was darker then my normal and she says it was semi permanent so it will lighten up with each wash. So as she's drying it she says oh this looks good. As I'm looking a my hair I tell her it has a green tint to it. She finishes drying my hair she says oh yeah I see the green tint your talking about. Let's trim your hair so we can get some of the green off. I told her I didn't want to lose any length of my hair. She said no problem. So after she cuts off 3 inches she says that looks a little better. She shows me the back of my hair and I see a big red spot in my hair. I tell her that and she's oh it looks like a highlights but we can try again in a few weeks. I explained to her that I was moving out of state with in 2 weeks and I wouldn't have time to come back to fix it. So she gives me the receipt to go check out and it was $225. After sitting in the chair for 4.5 hours I go home and look at my hair. I notice the big red spot was a lot bigger once I moved the top layer if my hair. My roots were still there and still showing grey hair. I still had the green tint. And my hair has spot where the hair color didn't take very well. So on Wednesday I call the store manager Carry explained everything to her and she said she would talk to Nicole and corporate she would call me back. No call back. So I go into the store and talk to another manager Jacqueline and she basically brushed me off. Wouldn't even look at my hair. She says well Nicole said it would take a few visits to get what you wanted. I told her I know that but I don't feel I should of paid for spotted hair. Roots showing. Green tint or a big red spot in the back of my hair. Shr said there was nothing she could do I would have to talk to Nicole. So I asked her well can I have corporates number? She said you can Google it and it should come up. I left pissed. I will be contacting corporate of Ulta and the BBB regarding this. Worst customer service and hair service at this place. STAY AWAY FROM THIS ULTA!!

Recent Ulta Haul. All items were $10 or less. Amazing

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13 days ago

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1 year ago

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4 months ago

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3 years ago

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1 year ago

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6 years ago

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4 years ago

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8 years ago

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11 years ago

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9 years ago

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9 years ago

Don't go to this Ulta. People are rude and seem unhappy to be there. The one at Town Center is 10x better and seem to have more products.

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Review Highlights - Ulta Beauty

“Make sure you get that coupon from the Sunday paper for more savings.”

Mentioned in 4 reviews

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Ebony Beauty

Ebony Beauty

3.4(7 reviews)
6.9 mi
•$

How do Asian people know so much about African American hair and beauty products?…read more I have no idea, but there must be a weave university in the Orient. Ebony Beauty is one of the many stores that caters to African American hair care and beauty products, yet surprisingly has no African Americans working there. Despite being outside the culture, Ebony Beauty offers all the necessities for African American beauty such as natural hair shampoo, dreadlock gels, wigs, synthetic and natural hair extensions, false eyelashes, make up, hair relaxers, and pretty much any other hair product known to man. Need some of those cheap ballet slippers and some jewelry that is sure to fall apart within seconds of leaving the store? Just throw it in the bag on top of my weave! Don't mistake my sarcasm--I really like this place. They have the most natural hair care products for African Americans and have my absolute favorite hair product--the Jamacian Mango and Lime lock gel. The employees are very friendly and I always get my service with a smile. Better than Sally's or any other chain beauty supply store, Ebony Beauty keeps it eyes on the streets and meets the needs of the community it serves. Thanks for keeping me fly with my lock gel and my nose rings!

Fairly nice beauty supply store in a decent shopping center. Came in for a certain brand of hair…read moreand realized they were super stocked on one specific brand, but not others. Typical beauty supply store items.

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Ebony Beauty - Peach fuzzy slides

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Peach fuzzy slides

Ulta Beauty - hair - Updated October 2026

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