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    Ulta Beauty

    3.4 (76 reviews)
    Special Hours 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Ulta Beauty

    Haircut

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    Reviews With Photos

    J David H.

    I've been to this Ulta with both wife and my daughter on multiple occasions. It seems to be overall an average to just above in my opinion. The store is located in the Hilltop Center with Trader Joe's. Surface parking is plentiful and the lot has always been in great shape with little to no debris. My wife has got her hair cut and highlights at least once with good results. Most often however I'm here with my daughter shopping for products. Checkout has been mixed, but more often slow. Our most recent was a 20 minute wait which was outrageous. Their vast array of quality products is what keeps my wife & daughter returning. I recommend them, but they are a 3.5 for me and rounding down.

    More crappy color
    Christy N.

    I went to get my hair done on 12/28/20. I hadn't had my hair color since 10/20. I had a ombre of reddish and went into orange which was all semi permanent color and done by another salon. So after 2 mo of growth and wash out I had roots showing big time. I wanted to try and do the whole dark roots with grey. Which I knew it was going to take a few visits to reach my goal. Nicole who was my hairstylist put bleach on my hair trying to get what was left of the very faded red and orange out. Not all of it came out. I had patches of red and patches of orange. So Nicole said we will have to cover it up with color and in a few weeks we can try again at least we will cover up the orange and red. No problem right! So after she puts a light brown on my hair which was darker then my normal and she says it was semi permanent so it will lighten up with each wash. So as she's drying it she says oh this looks good. As I'm looking a my hair I tell her it has a green tint to it. She finishes drying my hair she says oh yeah I see the green tint your talking about. Let's trim your hair so we can get some of the green off. I told her I didn't want to lose any length of my hair. She said no problem. So after she cuts off 3 inches she says that looks a little better. She shows me the back of my hair and I see a big red spot in my hair. I tell her that and she's oh it looks like a highlights but we can try again in a few weeks. I explained to her that I was moving out of state with in 2 weeks and I wouldn't have time to come back to fix it. So she gives me the receipt to go check out and it was $225. After sitting in the chair for 4.5 hours I go home and look at my hair. I notice the big red spot was a lot bigger once I moved the top layer if my hair. My roots were still there and still showing grey hair. I still had the green tint. And my hair has spot where the hair color didn't take very well. So on Wednesday I call the store manager Carry explained everything to her and she said she would talk to Nicole and corporate she would call me back. No call back. So I go into the store and talk to another manager Jacqueline and she basically brushed me off. Wouldn't even look at my hair. She says well Nicole said it would take a few visits to get what you wanted. I told her I know that but I don't feel I should of paid for spotted hair. Roots showing. Green tint or a big red spot in the back of my hair. Shr said there was nothing she could do I would have to talk to Nicole. So I asked her well can I have corporates number? She said you can Google it and it should come up. I left pissed. I will be contacting corporate of Ulta and the BBB regarding this. Worst customer service and hair service at this place. STAY AWAY FROM THIS ULTA!!

    Recent Ulta Haul. All items were $10 or less. Amazing

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    10 months ago

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    8 years ago

    Don't go to this Ulta. People are rude and seem unhappy to be there. The one at Town Center is 10x better and seem to have more products.

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    Make sure you get that coupon from the Sunday paper for more savings.

    Mentioned in 4 reviews

    Read more highlights

    Hair City Beauty Supply

    Hair City Beauty Supply

    3.0(20 reviews)
    1.8 mi
    $$

    This store has a wonderful selection of everything. You can…read moreget braiding hair, quality wigs, bonnets, jewelry, hair products, accessories, purses, etc. The customer service is always good. They are always willing to help and offer to help you look for stuff. They're never overbearing with it either. The prices are so reasonable and probably the best I've found in VA Beach so far. The store is a bit crowded and overwhelming at times with all the boxes everywhere but, as I mentioned they do a good job at helping you navigate through it.

    I love coming to Hair City. They have a big selection of wigs and beauty supplies. I was greeted…read moreright away when i entered. Mrs Jewel the owner is really nice and she can answer all your questions. Her husband and sister are also nice and helpful as well as the rest of her staff. Theres several things they sell. Hair products, makeup, jewelry and accessories, plus lots more. I always find cool things when I'm here. They also have a discount section with wigs that are $25 and under. The prices are pretty reasonable. It can get crowded at times, but its not to bad. I like this location and come here all the time. If you have a cosmetology license i think you also get a discount. Which i love!! Saving makes me happy. You should definitely check them out. They're located at the corner of Rosemont Rd and Lynnhaven Pkwy. Plenty of parking out front..

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    Hair City Beauty Supply
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    Ulta Beauty - hair - Updated May 2026

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