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Ulta Beauty

2.9 (53 reviews)
Closed 10:00 am - 9:00 pm
Updated 3 weeks ago

Services - Ulta Beauty

Haircut

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An ULTA well stocked....in July...
Brandi B.

Is customer service a dying art these days? Every time I go into ULTA I have to mentally prepare myself to be wowed by exceptional performance, or to be insulted by a high school drop out. Today, when I was looking for shadows, there were 2 very pleasant and helpful women, but when I approached the register the story was completely different. I had inadvertently picked up testers, that were in the baskets with the rest of the lip liners. The girl at the register helpfully pointed out that I had accidentally picked up testers, but when I said, let me see which ones so I can replace them, she made the comment, 'they are the ones with tester on them' thank you for that, 3 degrees and somehow I still can't read good. I let that slide, perhaps that was the type of instruction she needed to accomplish tasks. I then asked her about the pigment of a certain pallette. I told her I was unfamiliar with the brand and I wanted to know how rich or pigmented the colors were. She proceeded to flip the pallette over to the back and said well if you just look on the back it will tell you what the colors are....I sat blinked a few times looked around for the sense....couldn't find it, so I asked again. Her response was, Moxie is a great brand. Cool cool cool. I just bought a pidley 300.00 worth of cosmetics. I feel like I now want to return all of it.....

Hair dryers
Lilly C.

This Ulta knows how to run a shop...they have the nicest and friendliest people that work here...As soon as I walked in a sales girl approach me and gave me a shopping bag and offered to help me find something...which in all my years of shopping at various Ulta has never ever happened...so extra star with sprinkles on top for that...this Ulta features a salon in the back of the store...What I love about this Ulta as oppose to the other Ultas I've been to is how they have Lancome make up for sale plus they have tons of foundation samples by not only department store brands but drugstore brands like Maybelline and Revlon....which we know the only way we can know for sure if a color is right for us is...if we put it on our face...not on our wrist or hand but our face.....thanks Ulta for keeping me looking all pretty and cute...

Haircut from Kalita at Ulta in July 2019. Butchered my bangs and cut my hair way too short. See review.
Janelle D.

I want to start by saying I know it's just hair. Hair grows back. I've had haircuts that I wasn't 100% pleased with before but it was nothing like this. It has been almost 6 weeks since I received the worst haircut of my life (no exaggeration). I was referred to Kalita by my best friend. She had had two haircuts from her & they seemed cute so I decided to give it a whirl, being on the hunt for someone new. My introduction with Kalita was interesting. Even as a new client she didn't ask a single question about my hair habits, routine or styling. She barely touched my hair before beginning. She took me to the back room for a wash & I found myself giving her info about what I was looking for & what my concerns were. I pulled up a few photos to show her how my curls differentiate depending on the day. I also asked her for any recommendations she had for curly hair products. Here we are in a large Ulta store packed to the brim with products & the only thing Kalita recommended was some glossy oil conditioning treatment from Redkin. I am left to assume this is a product they were pushing because it was the only brand displayed in the wash room. I asked her about some of the other products they had, naming a few, and she only recommended Redkin. I would ask about this again in the middle of my haircut & get the same response. The haircut. I had 2 specific requests. I wanted my usual side swept bangs & I wanted them to remain long enough to pin back for work & I wanted my hair length to be long enough to be pulled back into a ponytail. I move all day long so keeping my hair off my neck and out of my face is very important to me for the comfort of my job. She begins to cut my hair & points to the middle of my back & says "I'm going to cut it to about here." I couldn't see exactly where she was pointing and this part is probably where I should have stepped up more, but I assumed no matter what she cut off I would still have hair long enough to put into a ponytail - because that was my main request. I wasn't too worried bc in the last 10 years no one has cut my hair this short, even when I've gone a year or so w/o a cut. I'd also just had a haircut in April, less than 3 months prior, so I know my hair wasn't in terrible shape. I didn't realize how sh*tty my haircut was until I got home and played around with it for a day or two. My husband gasped when he saw my hair. My best friend was genuinely confused and upset. It's THAT bad. The technique that she used is awful - no razoring in her layering, just blunt cuts, which, if you have curly hair like mine, is a Big Fat No. My hair gets wider the dryer it gets! I am still having to straighten it just to pull it back and look decent. I loathe using heat on my hair.  My bangs. Just look at the photos I posted & that should say more than enough. Butchered. Uneven. I asked for side swept bangs and as you can tell from the photos that is not all what happened. The minute she cut my wet curly hair that short I knew that it wasn't right. 6 weeks later & I am *still* having trouble pinning them back without pieces sticking up, they are horribly uneven and top heavy on one side. Here's the thing. NOT ONCE did she apologize or take accountability. I emailed her 2 days later & explained why I was upset, that my requests hadn't been respected & sent her photos. Still, not one single apology or morsel of remorse. How do you work on women's hair every day for 10 years & not understand how upsetting a bad haircut can be? Her reply, word for word: "Omg this must be fixed I totally wasn't expecting them to go that short I can reframe them and shorten them when can you come in?" HARD SLOW BLINKS. WHAT. You didn't know they'd go that short when you cut wet, curly hair?! HOW. No I don't want them shortened again & I also don't want to drive back there, sit in your chair & have you touch me or my hair after being so dismissive. I replied that it was already too short & reiterated she didn't honor my requests & not expecting them to go that short wasn't a good defense. When she replied & the first sentence was "I'm not being defensive," I ended all communication right there. That might be unfair of me, to not read what she had to say, but COME ON. On top of all of this you're now parsing up my words and getting defensive? I said it wasn't a good defense, but however you would have worded it: defense, reason, excuse, explanation, the points the same, that was the first thing she had to say? Even if she went on to try to rectify the situation, the moment had passed. I was not comfortable with her anymore. How on earth did she let me walk out of there with those bangs?! I'd have had much more respect had she apologized and admitted what went wrong or that she was having a bad day. I will never go back, and neither will my best friend. Two potential customers lost due to poor customer service, a terrible haircut, and lack of accountability from the get go.

Nikia C.

I was driving home from work one day when I saw this Ulta location. I frequent the store off Cobb Parkway near Cumberland Mall, so I was curious as to what this location had to offer. Let me tell you, this location is amazing! It's very spacious between aisles, things are in stock, it's bigger than the Cobb Parkway location and they also have more of a selection of Benefit Cosmetics, as they also have the Benefit Brow Bar. I've heard their brow services were on the pricey side ($20 to be exact.... I saw in previous reviews stating that services are free on your birthday, but when I picked up a brochure, the wording for that was blackened out. Call ahead to be sure), but I want try it. I'll definitely be shopping here again. #Yelp100

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3 months ago

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Ulta Beauty

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1 year ago

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2 years ago

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3 years ago

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1 year ago

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3 years ago

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9 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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3 years ago

It's ulta! I found the employees to be super helpful and encouraging. The recommendations I received were great. I get so many compliments.

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13 years ago

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3 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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12 years ago

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7 years ago

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13 years ago

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11 years ago

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7 years ago

The salon at ulta beauty is professional and is always there to make their guest feel comfortable and beautiful! Definitely recommend!!

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6 years ago

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6 years ago

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7 years ago

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7 years ago

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13 years ago

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Page 1 of 2

Ask the Community - Ulta Beauty

Review Highlights - Ulta Beauty

Got my hair done today at the Ulta on Johnson Ferry and it was awesome!

Mentioned in 3 reviews

Read more highlights

Atlanta Medical Aesthetics - lobby/waiting area

Atlanta Medical Aesthetics

4.7(60 reviews)
13.8 miMidtown

My first time ever having a med spa appointment, I came across a lot of recommendations online for…read moreAngela at Atlanta Medical Aesthetics. My experience here was absolutely perfect, Angela is super knowledgeable and honest when it comes to her prices, products, and what she thinks would look best for you if you're not 100% sure on making a decision. The day before my appointment I was texted thorough instructions on how to reach her office, which was very helpful because navigating to it was quite challenging. There is a parking garage and also a few parking spots before the gated community area, but the spots are sparse. I recommend doing free street parking along the area, either the sidewalk in front of StudioPlex or the residential streets nearby and walking to the clinic, which will be through the walkway you see directly under the big StudioPlex sign. You have to walk quite a bit into the walkway, and eventually you'll see the clinic's sign out front. The interior of the clinic is clean and decorated nicely, with info pamphlets about the products being used and services offered. Through the entire process--consultation and procedure--Angela gave very helpful advice and I ended up adding on a botox treatment for my TMJ while also providing aesthetic results. I definitely would come again, you're shown immediate before and after pictures, and despite the differences the end result for me came out so natural and exactly what I was hoping for! Angela's also very generous about helping figure out pricing and pay, which I greatly appreciated!! I definitely will be coming back, battling in the race to book with her on the appointment schedule is 100% worth it for me!

I've been seeing Angela for a couple of years without any issues. At my recent appointment for my…read moreusual Botox (11s, crow's feet, and neck), she asked if I felt I needed more. I said yes because it seemed to wear off faster than usual. The price was almost double what I had previously paid, so I assumed the treatment would be longer-lasting. Two weeks later, I still had noticeable movement in my forehead. I texted to request a touch-up, and she scheduled me at her StudioPlex location, which I hadn't been to before. When I arrived, I couldn't find the suite. I called and texted multiple times but didn't receive a response.I understand she may have been with clients, but since I didn't show up at my appointment time, I would have expected her to check her phone to see where I was. I wandered around for 20-30 minutes in the cold and rain trying to locate her suite with no success. When I got home, I texted again asking if I could reschedule at her Midtown location. She apologized for missing my calls and messages but didn't address rescheduling. I followed up the next day and didn't receive a reply. Considering the $700+ cost, nearly double my usual, I'm left questioning whether I received the full amount of Botox I was charged for.

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Atlanta Medical Aesthetics - Lobby

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Atlanta Medical Aesthetics - Lobby/waiting area

Lobby/waiting area

Atlanta Medical Aesthetics - Bye bye, double chin!

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Bye bye, double chin!

Ulta Beauty - cosmetics - Updated May 2026

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