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    Ulta Beauty

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

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    5 years ago

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    5 years ago

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    Euphoria Hair and Nail Salon - Our text conversation where I told her AGAIN what I wanted.

    Euphoria Hair and Nail Salon

    3.8(11 reviews)
    0.4 mi

    Just got hi lights by Jennifer. Such wonderful blending and colors. Really nice time-consuming…read moreweave. Super nice style by a super nice stylist. Jennifer is a fantastic stylist and nail professional!

    Made an appointment to have my hair completely made over for a wedding in a few weeks. When I…read morecalled to make the appointment I said I wanted my whole head ash blonde with some added low lights. When I went in for my appointment I was told the picture I was asking for was a balayage and asked if I wanted that. I said no just do the whole thing to my roots but match the colors. Everything seemed great till I realized she was only doing highlights and lowlights. Confused I asked her what she was doing and how she was planning to get the color all over and to my ends. She said I was scheduled for only highlights and low lights. Once we both realized it wasn't what I asked for (just to make it clear, I was not upset with her because it wasn't her fault in anyway) She then offered to fix it at my earliest convenience with no extra cost. Thank God! I went home with BLACK stripes as low lights and gray stripes for highlights. Nothing matched the photo I had at all and I was very confused. Before returning I received a text asking me to come earlier then originally planned on that following Monday and I happily agreed then added the photo and information explaining EXACTLY what I wanted so there was no more confusion. I returned that Monday and said again! "I want my whole head ash gray/white like THIS photo and no more added low lights" and even asked to have the original lowlights lightened because I wasn't into the black stripes. She agreed and began to fix my hair. She ended up fixing the dark strips and gave me MORE highlights like I said I DID NOT want. (As you can see in the text conversation) I wanted my whole head to be light ash gray/white LIKE THE PHOTO. It looks 10x better but when I pay $100+ for my hair to be done I didn't expect to get nothing remotely resembling what I was asking for. Unfortunately will never return. I don't know how I could have made it more clear on what I wanted but who knows, I'm not a hair dresser and don't know their language apparently. English and photos as examples don't cut it.

    Photos
    Euphoria Hair and Nail Salon - The photo example I used when explaining what I was looking for.

    The photo example I used when explaining what I was looking for.

    Euphoria Hair and Nail Salon - What I came home with the first time.

    What I came home with the first time.

    Euphoria Hair and Nail Salon

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    Ulta Beauty - cosmetics - Updated August 2026

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