I stopped by to get my birthday gift when I visited Bakersfield. The store smelled amazing. Everything I picked up, I wanted. It's a dangerous place for me! I bought Saltair body oil and mist. I couldn't decide between two fragrances. I kind of think I picked the wrong one because it's similar to what I already have. I may go back to exchange. Customer service was great. 7/24/26 read more

See all

This was my first time bringing my child here for a haircut. I had been told by the staff during a previous shopping visit that they offered haircuts; judging by the equipment and décor, I assumed it was a professional establishment--unlike other salons that might just hand a little boy off to an apprentice. I arrived with high hopes, only to be disappointed. 1. The stylist was likely an apprentice who had only recently obtained their license; their technique and handling were very clumsy. The attention to detail, in particular, was painful to watch. 2. After washing my child's hair and drying it off, I noticed there was still shampoo foam left on his head. When I pointed this out, the stylist simply wet the towel and gave it a quick wipe--that was it. I asked for another rinse, but the stylist refused, claiming that was their standard procedure. I even offered to wash the remaining foam out myself, but they wouldn't allow that either... It was truly disappointing. I had originally intended to see how the haircut turned out before booking an appointment for myself, but given this level of service and skill, I'll be steering clear of this place. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Bakersfield, California

See all

Went in for a color correction + full highlight with Natalia and I left feeling AMAZING with my new hair! I am OBSESSED! She also did hair tinsel's on my daughter and she loves them so much! Will definitely book future appointments with her! read more

It was my first time getting my hair cut at Ulta, and I had an AMAZING experience with Anna Q. She was very thorough, kind, and knowledgeable. I explained that one of my main concerns was my hair appearing very thin on the ends. Before we even discussed cutting my hair, she took the time to ask me about what my current hair care routine was to identify the possible cause of this problem, and educated me on ways to prevent this from happening in the future. Although hair length is important to me, I explained that I'd rather have my hair appear thicker on the ends, and that is the exact result I got. She was able to maintain a length I was happy with while still giving my hair a fuller appearance. My hair feels 1000x healthier :) read more

Ulta Beauty - After - Cosmetics & Beauty Supply Near Me - Bakersfield, California

See all

I'm so disappointed with Ulta. We're only four months into the year and they're already out of stock of the birthday gift options. It wasn't just one of the items out of stock, ALL of them were unavailable... Both locations are pretty far from me, so it sucked to feel like I just wasted time and gas for something that was supposed to be fun. I can't even come back another time because the coupon would be expired by then. read more

I can't recommend William enough! I came in after a complete DIY hair disaster at home, and he worked absolute magic. From the moment I walked in, he made me feel welcome and comfortable. His personality is one of the best parts of the experience--he's funny, genuine, and refreshingly honest. If you think his comments or sense of humor are too blunt, that's more of a personal problem, but I personally appreciated his honesty. William knows exactly what he's talking about, and I'd much rather have a stylist who tells me the truth than one who just says what I want to hear. I'm currently 8 months pregnant, and he was so kind and attentive throughout my appointment, making sure I was comfortable the entire time! read more

William is hands down the BEST. He did my daughter's haircut and highlights, and also worked his magic on my other daughter after she decided to cut pieces of her own hair -- and somehow made everything look amazing. That alone says everything about his skill. What really sets William apart is the experience. He actually talks with you, listens, gives honest opinions, and offers real advice on what will look best instead of just doing whatever you ask and hoping for the best. You can tell he genuinely cares about the outcome. The conversation is great, the vibe is comfortable, and you leave feeling confident and excited about your hair. This was easily one of the best salon experiences we've ever had. If you're looking for someone talented, thoughtful, and trustworthy with your hair -- William is your guy. Highly, highly recommend. read more

Do not go to this ulta I asked for a simple trim and they really messed up my hair. They cut about 4 to 5 inches off, they do not know how to work with curly hair my stylist was yanking my head the whole time DO NOT COME HERE. I am absolutely appalled it will take me at least 3 yrs for it to grow back to its original length read more

Ulta Beauty - My hair after - Cosmetics & Beauty Supply Near Me - Bakersfield, California

See all

I'm an anxious person when it comes to my hair. I had a longtime stylist who moved away, and after a couple of really bad experiences, I was honestly nervous and vulnerable when I first came to Carlie a few years ago. I couldn't have asked for a better person to trust with my hair. She doesn't just "do" hair -- she listens, asks thoughtful questions, and gives genuinely helpful feedback. I can describe a vibe or a feeling and she immediately gets it. She's never the type to just say "sure, whatever you want." She'll talk through options, suggest ideas, and help me think about what will actually work for my lifestyle. She considers every angle, and I appreciate that more than I can say. There's a bond with a stylist that's hard to replicate, and Carlie has that rare mix of skill, intuition, and kindness. My daughter sees her now too, and I honestly can't imagine going to anyone else at this point. I don't know what I would have done if I hadn't found her. She's incredibly talented, she creates hair I get constant compliments on, and she makes me feel confident every time I leave her chair. She's truly one of a kind. read more

Cashier confirmed verbally I had rewards, but after ringing up the items I went back because she did not give them to me. I spoke with the manager who refused to give me the reward without re-ringing all the items. 1) I had to leave as I had another appointment to get to and 2) I refuse to wait 3-5 business days to get the credit in my bank account and 3) I didn't make the mistake. I feel that the cashier who made the mistake should pull the money out of her pocket and give me what I'm entitled to. She made the mistake!! I spend way too much money here but perhaps I need to shop elsewhere if your Gen Z staff needs retraining!! Pisses me off!!! read more

DO NOT BOOK WITH WILLIAM!!! HE IS RUDE & UNPROFESSIONAL!! I made a reservation for a hair appointment, I booked almost 2 hours for my service. William sat me down and started to berate me for having used in-home dye previously, most of which had already been outgrown. Even so, theres no reason to loudly insult a customer, in front of other customers and workers. There's no reason to insult anyone. PERIOD. He then told me he would not service me as it would hurt his reputation, that honestly sounds like someone who is not confident in his work and has messed up in the past. LIKE SIR, THIS IS A SALON IN ULTA, not some high end boutique salon. I told the manager that he was rude, unprofessional and unkind and the manager seemed unsurprised but also not very empathetic to the situation. Before I was even finished trying to discuss with the manager or figure out an alternative person, he sat down and started servicing another customer. DO NOT BOOK WITH WILLIAM. HE IS RUDE, HE IS UNPROFESSIONAL AND IF YOU DO GET SERVICED BY HIM, I DOUBT ANY FOLLOW-UP ESPECIALLY IF IT'S AN ERROR ON HIS PART, WILL BE HELPFUL. THE MANAGER IS AWARE OF HIS EGO BUT UNHELPFUL. PLEASE AVOID THIS MAN AT ALL COST. YOUR HAIR IS NOT WORTH THE EMOTIONAL TRAUMA. GO ELSEWHERE. read more

William did my hair and it was honestly my best salon experience yet. Apart from the amazing haircut, he delivered his service with a comforting and welcoming atmosphere. I left feeling more confident than ever! love this guy. read more

If you want an amazing cut & blowout, I highly recommend William! He's the wondrous blowout expert! Whenever I'm in town, I come see him & get a fabulous, voluminous blowout style that lasts for days! read more

The first thing I must say when i first entered is BEAUTIFUL! It looks so bright and clean and spacious! Great job to whomever keeps the store looking that way! I went in for a consultation with Claudia this evening. She was so very sweet and informative. Although I didn't go through with this service, she made me want to return for other services. She was that sweet! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Bakersfield, California

Went to Ulta to get a Xmas gift and discovered they offer haircuts. They got me right in with William, and let me tell you what. The guy can cut. A class act and a true professional. Thank you for the cut William! read more

William at Ulta Beauty is amazing! My experience was so fun and enjoyable from start to finish. Even though I was only scheduled for a haircut, he was able to color my hair as well, which I really appreciated. He even brought out magazines, which felt so nostalgic and made the experience extra special. The conversation was great, and I felt completely comfortable the entire time. Overall, it was a wonderful experience, and I would highly recommend William to anyone looking for a great stylist! read more

MEGAN!! WHAT THE HECK!! 100/10!! I came in with box dye and I showed her what I wanted and she got me there! Definitely will be returning to her! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Bakersfield, California

I enjoyed getting my curly cut by William. He did an amazing job with layering and styling my hair the best way possible to suit me ! :)

I had such a great experience with William! He gave me one of the best haircuts I've had in a long time. He really listened to what I wanted, made great suggestions, and it turned out even better than I expected. He's super talented but also has the best vibe! I really enjoyed talking with him. I highly recommend!! read more

I called to ask if they do walk ins and she hung up on me?? bad customer service I had to wait a minute to ask and then she just hangs up?

I booked a Signature haircut with Claudia. Hands down such a great experience! 100/10 she did such a great job. She provided me with feedback on how to increase volume in my hair with the haircut I had suggested. I left feeling AMAZING with my results. I'll most definitely be booking with her from now on! She's so sweet read more

Ulta Beauty - Signature Haircut - Cosmetics & Beauty Supply Near Me - Bakersfield, California

Hair done by William, he cut my hair and used a toner to get rid of the brassy color and I love it! It was exactly what I needed. I will definitely be going back again read more

I'm back again! And Claudia did not disappoint once again!! Talk about magic hands!! Initially wanted a toner/gloss but unfortunately they were out of the color I wanted :( other than that 10/10 service!! I asked her if she could record my results and she never fails!! Thank you Claudia!! read more

I had such a great experience with William ! He did my haircut and blowout, and I couldn't be happier with the results. He really took his time to make sure everything was perfect and gave me exactly the look I wanted. My hair feels so fresh, styled beautifully, and full of life. On top of that, he was super friendly and professional, which made the whole experience even better. Highly recommend William if you're looking for someone who truly knows what they're doing ! please book with him he's amazing in what he does you won't be disappointed read more

My rating is strictly based on the services I received from the Ulta Salon. Carlie is my girl, so she gets a 5 star! I've gone to her a few times now for my hair and she hasn't failed me yet. For when times I can't get to my person in the LA area, Carlie always saves the day! I usually book my appointments on the website, choose my services and then a few days from the appointment date, Carlie usually calls to confirm the appt over the phone. Most recently, I used Carlie for everyday make-up application. For those special events like weddings or special parties/events and you want to look a little done up, Ulta can provide a plethora of services to choose from. My only tip is to book ahead of time to get the stylist of your choice and time slot you want. read more

If I could give no stars after my experience on 11/13/24 I would. I go in often and buy my Biolage shampoo/conditioner and Clinique products. While I'm in the store I go check the red tagged items that are discounted. Today I went to that area and looked at several items and found an amazing deal on a DryBar blow dryer with changeable brushes. It was normally a $349.99 product and I looked all over the box (that was dinged and dirty so I know it had been in the store awhile) and found a clearance sticker that had it marked down to $44.99. I was so excited because that's a phenomenal deal. I then went over to the Clinique area and picked out $40 worth of product and while there a male worker passed by me and noticed the blow dryer in my hands. He said it was great I was getting that because it's such a great deal and suggested I should get two, one as a gift. I told him he was right they it's a great deal to get it for under $50 but there aren't anymore back there. He was surprised by that because he put them there and there were four. I said they must of sold fast because they were discounted so much and he agreed. I headed to the check out and when she rang up the items it was over $300 for what I was getting. I told her that the price was off and the blow dryer set was on sale for 44.99 and when she argued I pointed out the sticker. She immediately accused that the sticker was switched and didn't belong on it. I told her they I found it that way. I didn't like the implication that she was making that I did it so I explained what the male worker told me. The worker next of the woman helping me told her after liking at the sticker to go ahead and honor it but she would need to get the override from the manager. The woman helping me took off with the item and was gone on the other side of the store for several minutes. I was looking around as I waited and noticed as the woman came back with it, she was fiddling with the sticker and looked like she was pressing something gown on it. She then tells me that it was actually 249.99 and that there is a 2 in front that I must have not seen. Let's be clear, I have a penchant for details and I know it clearly had 44.99 on it when I picked it up. Seems to me that the sticker was changed while she was away to make the price higher. Not sure why but I can speculate they it was either to get more money out of me or (and this is what I really think) she switched the sticker so that I wouldn't get it so she could let either herself or someone she knows get it once I was gone. This confirmed because she was like you don't want this now do you? I said no I don't want it for an extra $200!!!! Dollars than the tag that was originally there. She then asked if I wanted the Clinique products and said no I was so upset by what she did that I was leaving without buying anything. I refuse to give my money to a company that mistreats customers and cheats them out of a good deal. Such a horrible, disappointing experience. I won't be back to this store again because of this. Trust there are other stores that sell the same products and I will be going there from now. Also tried to contact corporate via email which wouldn't work and then text which they didn't respond to and chat where they said they were too busy and to try again later. Basically they don't care about their customers at all. read more

Probably the worst ulta in Bakersfield because of the employees. They don't offer help. Never say hello. Just gross.

I'm not sure why picking an item up from an online order under my account with my drivers license being shown is so difficult at Ulta!!! If I purchase an item online and then pick it up in the store, where I have to show my ID, why do I still have to bring my phone inside of the store, pull up an order number and show you?! It's 2025 - streamline your process! read more

My experience was awesome THE FIRST time. After that. For the birds. Even overcharged me 60$ for a haircut and I still haven't received a refund. They refuse to take accountability here. Isn't that right Jamie & Tilly (managers at the marketplace) go to another Ulta. Trust me! read more

See all

Had the best haircut and blowout service done by William Santana! Great conversationalist, really keeps you entertained the whole time. He's so thorough and caring about the outcome of your hair and makes sure you get exactly what you want! Amazing!!!! read more

William and Paige did such an amazing job at toning to the color I wanted after a stylist in down town had done a bad job. They saved my hair and brought my confidence back! read more

Tatiana and Yvette were exceptionally helpful and kind in my search for a very specific kind of lash. I wanted what I wanted and they were incredibly patient and understanding even expressing that they appreciated that I had such a specific request in mind. Lovely staff lovely location. 10/10 would recommend. read more

Here to leave a review for William Santana, the BEST hairstylist i've ever come across! I was having such a bad day the day I came in and once he took me in for a haircut, I was smiling the whole time. He has such amazing energy and during the consultation, he explained to me why we could and couldn't do certain things with my hair, I absolutely loved the way my hair turned out. I will definitely be returning and booking with him again! read more

Ulta Beauty - My hair after the appointment! - Cosmetics & Beauty Supply Near Me - Bakersfield, California

See all

If I could give zero stars I would. I usually do online orders and it goes smoothly, but a female named Torri was extremly rude to me for no reason as soon I entered she was giving me dirty looks. I figured it was just her face but when I go to get my stuff she starts saying it looked like I need to get my hair done by a professional because of what I was buying, she said some people shouldnt get hairdyes if they cant afford to do it right. I wish I had time to talk to a manager but I had to pick my son up from school. A girl already feels not her best and that did not help! Do better! read more

Just a normal makeup store, found what I wanted. What I bought was very expensive for quantity I got. Will go elsewhere to look for another product. read more

If you're going to make an appointment with the salon, make sure you do it in person. I made an appointment online days ago. I received my prompts to confirm my appointment and reminders. When I arrived today, they told me I had an appointment with someone who was scheduled off. I have a big event coming on Thursday and I am truly devastated that I will not feel my best. I will never come back to the salon. read more

booked an appointment for hair tinsel, walked into the salon & was only greeted by "NAME NAME NAME did you make an appointment" like yes i did.. was upcharged to $30 even though online it said $15.. the lack of tinsel color options they had was comical & lack luster. i even tipped the "master" stylist who did my hair just for all the tinsel to come out ONE day later when they told me it would last between 4-6 WEEKS. the worst $40 i ever spent in my life. never ever getting tinsel in my hair done at ulta ever again. read more

Always friendly staff and very clean inside. All professional and drugstore makeup are displayed nicely.

Normally I just walk in get what I went there for and leave. Today though I had some questions about La Roche and Philosophy, with retinol and vit c. She answered them, and then I asked her for recommendations on finding something for my red blemishes. She helped me find something. There was a second girl that had came up and was putting in her two sense. Then she made a rude comment about "it's time to change my skin care routine" I'm sorry but don't just walk up, put in your 2 sense, and make a comment, without knowing what everything was talked before you got there. The products I use from La Roche DID NOT cause my redness and blemishes! I've had this situation all my life! I want to also mention that there are a lot of people who work there who are not friendly and are very snobby. I think it's time to try a different location. I wish they would carry the Amika line. read more

I find Master Colorist Claudia Sullivan to be both specially educated and talented in her field that I do not wish to see anyone else, under any circumstances. I've known her and been seeing her exclusively for years. She listens to the client and has a wonderful yet professional demeanor. She's not just an extraordinary colorist but her hair cutting skills are unmatched. Her attention to detail along with her master skills and her customer orientated approach is what keeps me coming back. She performed a balayage on my long hair and both my husband and myself were beyond pleased (he loves it!). The color is extraordinary and the cut perfection! You cannot believe how many perfect strangers have stopped to tell me how beautiful my hair looks. I cannot say enough good things about this wonderful woman. I consider myself to be very serious about my hair and she "gets it." Yesterday she dyed my roots, deep conditioned my hair and styled it. Again my husband said how beautiful my hair is and he's very picky to please. When I woke you today, the blowout was still entact with a little side fringe to frame my face. I woke up to my husband saying my hair looked gorgeous. This is priceless to me. She is priceless to me. The only concern I have is for the Ulta Salon wash sinks: the water is either extremely hot or extremely cold. The water cannot maintain a consistent temperature either way and that's a problem I feel the Management is either unaware or just doesn't care. In any case, it is incumbent upon them to remedy this immediately. I feel badly for both clients and stylists having to experience the extreme temps and their inconsistency in maintaining a basic temperature. I would urge the Ulta Salon Management to repair the consistency in water temperatures ASAP. It would be irresponsible not to do so. read more