Very rude and unprofessional. Had tried to get a quote for a new furnace and somewhere or somehow…read morewe had miscommunication and a tech was sent. I called trying to figure out how and why. I was yelled at by the receptionist and told I am not doing this take your business somewhere else, your bill will be wiped. I called whom i believe is the owner that i was talking to get a quote. I was then lied to and yelled at by him. Was told when trying to get quote i would have to be called back because no one was in the office then I was just told he was in the office the whole time and heard the entire conversation. When I called this time I was told I was in the office for the entire conversation and don't agree with how she handled it. In the same breath I was asked if I could be called back because he was getting out of his truck. This company should only be called in a dire emergency where no one else can/will come.

We had a few bids before getting our A/C and Furnace replaced. A few days later, Brookwood reached…read moreout to us to explain our quote and gave us multiple different options in tiers (good, very good, better, best). A month later, we started to have problems with our A/C so, we told them we were ready to move. In a matter of 3 days, they had my system replaced. They told me I'd be without air for one day between 8am-5pm. They got the job done by 2pm! I couldn't be more pleased with the service.

After a hail storm I called brooker for insurance quote on damage to my air conditioner. a week…read morelater insted of the quote i received a bill from them for over a hundred dollars. I was told i wouldnt have to pay them if I used them but still hadnt even seen the quote. i still am trying to finalize the insurance claim but get calls and certified letters sent to me from brooker wanting their service charge money... very PETTY bussiness.....

I had a new washer and dry delivered; but due to the fact that I had two rusty faucets the…read moreappliance company would not install the washer. I made a quick call to Brooker and the next morning they sent two people out to replace the faucets and help install the washer! It couldn't have been easier and more pleasant. I will for sure be contacting them in the future for any other heating or plumbing issues my house might have.

Great service! On Monday afternoon, we called for an estimate to install some outdoor lights. 3…read moreexisting and 1 new. A nice guy came the next morning. He gave us a quote and said that it would probably be next week. I told him that I was hoping that he would say the same day, or the next day. He said that someone would call if they could squeeze us in. The next day, another nice guy(Ed) called to say he could come in the afternoon and he did. Ed did a great job installing the lights!

We recently build a hall onto our Church. Van Maanen was the electrical contractor. They have…read moredone a great job. They are very professional, courteous, and efficient. I'm sure we'll continue to call on them for our electrical needs. Aaron, our contact person is great to work with.

AC went out July 2 with temps in the high 80s. Sent requests to a few service companies and Reeves…read morewas the first to respond. Communication was always timely. Part arrived next day and they were out to fix soon after. Couldn't be happier. Best experience with a service company in over 30 years of owning a home.

Had Jack and his crew install a split AC system in my house last year…read more The install was a bit tricky because they had to drill through a foot of brick, but they finished the job beautifully and the system has been near flawless. There was one tiny hiccup that they came back and fixed immediately. They may not be the cheapest in town, but they are the best!! Highly recommend.

My plumbing was a mess, sewage everywhere. I was at my wits end. Then my new hero Troy arrived. He…read morewas calm, cool and collected. Within about 45 mins he had my month old problem fixed!!! Thank you Troy!!!!

I've had a basement drain issue for about 3 years; every 3-4 months I had to call a plumber to come…read morein and snake it out. The expenses kept adding up and the issue would be solved for about 3 months then it would happen again. Not once in those 3 years did any of the other plumbers actually explain the issue or offer tips to take care of the issue; Sentry Plumbing did. I contacted them through an email late at night; early next morning they had responded and we booked an appointment for a couple of hours later. They showed up when they were scheduled, stated up front what the cost was going to be so there would be no surprise at the end, ran a camera down the underground pipe, saw the issue, explained the issue, took care of the issue, and provided tips for me in order to not have to call another plumber in 3 months. Sentry Plumbing is now my GO TO plumbing company for any future plumbing needs I may have. Extremely professional and friendly, completely knowledgeable, and extraordinarily helpful. They noticed an issue with my bathroom toilet as well and asked if I wanted them to fix it, no extra charge (other than the price of the part which was minimal). Plumbing issues are not cheap but Sentry Plumbing charged less than any of the other plumbing companies I've called for this issue and did NOT receive the helpful feedback that I did from Sentry Plumbing. 5 out of 5 stars ALL THE WAY AROUND. I strongly encourage people to contact Sentry Plumbing for any plumbing issues.