Let the gentle and experienced hands at Good Guys Music & Spund guide you…read more If you're an experienced ukulele or guitar player who knows exactly what you want, Good Guys with their assortment of electric guitars, acoustic guitars, amps, soprano, concert, and tenor ukuleles, ranging from under $100 to thousands of dollars delivers a nice collection of goods in their tightly packed Kaphulu location. However, if you're like me -- just a dad shopping for his son's first beginner ukulele this is also a surprisingly excellent place to check out. Their store had an overwhelming number of positive Yelp reviews which helped to put my slightly nervous mind at ease. The shop is easy to find on Kapahulu Ave. right next to Jamba Juice and across the street from Jack in the Box with ample parking space in the rear parking lot. Rodney, who was so laid back that I mistakenly thought was just another customer, greeted us and answered all of my novice questions patiently letting us try a number of ukuleles before making our final decision. As other reviews have noted, there is no pressure at all to upsell and it genuinely feels like they want to find whatever it is that you are looking for at the price point you are most comfortable with. I liked the used koa Kala ukulele that Rodney first showed us, but my son finally chose a new spalted mango Lealani concert ukulele. Both sounded beautiful, but especially when Rodney played a few riffs! All in all, big thanks to Rodney and Bob for calming this dad's nerves and helping me to find the exact ukulele my son was looking for! Side Note: When I asked how long these guys have been in business, they told me 26 years! I've passed this location hundreds of times so I'm glad to have finally had a chance to support an old school local business like this one. Better late than never!

These guys are top notch. Friendly and knowledgeable about all things guitar. I really enjoy my…read morevisits here. They may not have the biggest selection in town, but I never leave here empty handed!! Love these guys!!

Music Center of Hawaii is very small but the amount of instruments and service far exceeds their…read moreshop size. They are one of the only shops that repairs saxophones, violins, and standup bass's. They have a huge selection of violins, flutes, saxophones just to name a few. The staff is absolutely top notch any thing you need for your bowed instrument is there.

Best experience I've ever had in a music store. My son was freaking out because his saxophone…read moreneeded some repairs, and the employees did an amazing job helping me a getting his saxophone up to par. they were extremely knowledgeable and knew exactly what they were talking about and helped me find exactly what I needed. We will definitely be back and be doing all of our music store needs right here.

Unacceptable Service & Zero Priority I am beyond frustrated…read morewith the service I received today, and I ended up walking out. My wife, my two kids, and I walked into this establishment around 4:35 PM on March 25th. We were greeted at the front by Ted, who told us he'd be over to help us "real soon" and instructed us to head back to the electronic drums. Couple other staff asked if we needed help which we did, and was told they couldn't really help us because they weren't the 'drum guy' and to wait for Ted. We waited. For 25 to 30 minutes. When Ted finally decided to show up, he gave us maybe five minutes of his time. Instead of actually helping us make a decision, he left us with more questions than answers. He told us he'd be "right back," and then disappeared for another 10 minutes. From where I was standing, I could see him at the front of the store helping people who walked in long after we did. The breaking point was when he finally came back to our area...but not to help us. He started assisting another person who had just arrived. At that point, I was losing my cool. He knew we had been waiting patiently for a long time, yet he continued to treat us like we weren't a priority. Once he finally finished with the latecomers, I had to confront him with the facts. I told him exactly how long we'd been sitting there while he ignored us for newer customers. Instead of offering a solution or taking accountability, he just hit me with excuses. Then, he actually had the nerve to ask if I had "more questions." I told him flat out: I was ready to check out 30 minutes ago, but he left us hanging high and dry. I was literally about to tell him which set we were buying, but after that experience, I decided right then and there that we wouldn't be supporting this business. We walked out. Bottom line: You need to get your priorities straight. UPDATE: I'm updating my previous 1-star review to 5 stars because of one person... Senior Manager Anju (I hope I spelled that correctly). After that initial visit yesterday which left us feeling disregarded and unimportant... Anju reached out to me personally to make it right during our phone call. It takes a true leader to own up to a mistake and honestly she did so with such grace. Took full accountability for her store and them some. When we returned today, we weren't just 'customers' we were felt like actual guests. Anju provided the kind of high-touch and personalized support that made the store feel more like a community. She was patient, informative, answered all my questions and incredibly kind to our 5-year-old. She made sure we walked out happy and we left with the perfect Roland TD-07DMK Electronic Drum Kit and a matching V-Drum Amp. I felt Anju made it her mission to make sure every detail was handled perfectly so we could focus on the excitement of our daughter's musical journey instead of the issues we faced previously. It's easy to be a good store when things go right, but how you handle things when they go wrong is the true test... Anju passed with flying colors. From here on out we'll be supporting this business under her leadership. Mahalo for turning this around for our family!

They have such an extensive variety of musical instruments! I went on a Black Friday sale day but…read moreI still received top notch customer service. I was never forgotten and was constantly being asked if I "needed anything" while I tried out a new guitar that I purchased that morning. Prices seem comparable to other local music stores. I almost forgot to mention that their website provided me with much more information about the guitar that I was looking at than I could find on my own via Google! I should've started my research there first!

Akiko is a wonderful teacher who teaches with heart and positive energy. She knows how to approach…read moreeach student in a personalized way, helping them tackle challenges and master their skills. She also builds confidence through recitals and the RCM certificate program. After 4 years with her, I've seen my child develop a true passion for playing music.

We were new to Kaimuki, and I was looking to find a piano teacher for my 11-year-old son. I…read morehappened upon Akiko Sanai while looking at google maps for something else. I'm so glad I found her! She was able to fit my son in right away with a weekly lesson on the weekend, and he picked up right where he'd left off with his former teacher in California. Akiko has a patient, quiet manner. She is very perceptive and guides her students with a keen sense. She generously put together a recital for all her students at a beautiful old church downtown, and my son rose to the challenge of learning a new song, and performing for the first time. We will be moving again this summer, and will be sad to say goodbye!

Miss Grace is wonderful. However, Mr.Kyle? My daughter says mr.Kyle is selfish and weird. She says,…read moreand I quote "He grunts every time he doesn't like something and makes me feel uncomfortable." The way he interacts with parents is kinda avoidant and awkward too, I observe. He can definitely improve his teaching & social skills. My daughter now takes lessons with Miss Grace. Maybe hiring different teachers is not a bad option for this great facility.

Miss. Grace is wonderful at teaching the children music and how to play the piano. Our child enjoys…read moreher patience and commitment and often practices without being nagged. Yes, maybe it's because she's young she enjoys it, but I'm hoping her dedication and love for piano will continue in the long run. It's also a great place to bring our younger child, she has the waiting room and 2 private rooms that offer varieties of children's DVD' s to watch, which entertains him while we wait. I wish she would teach adults, I would love to learn how to play myself, lol... So, if you want your child to master the piano and have fun doing it, send them here...

Yelp 100 Challenge #44/100…read more Today we went there for our makeup lesson. They usually come out and say to come in. After about 7 minutes I noticed that my son and I was still in the waiting area. I asked his teacher Miss Nelly if it was at X time. She said it was and apologized. I was like, "Not a problem." She asked if we could stay to a little later. I was okay for sure. I also saw Roy there and didn't recognize his wife Kathy was out there too. I thanked them and went out to the waiting area. Kathy came out shortly after and let me know that she was very sorry and she was going to comp his make up lesson and today's lesson. They really didn't have to and I let her know that, but she insisted. That was so very nice of them and I really appreciated her thoughtfulness. I was also happy that I could thank her and her husband for the Ukulele festival that they put on every year for the last 44 years. Shortly later Mr. Sakuma and Kathy were leaving and they both said goodbye and sorry once again. They are both such wonderful folks and even their staff like Miss Nelly. As I previously wrote we are very happy coming to the Roy Sakuma Ukulele Studio. Thank you so much Roy, Kahty and Nelly. You guys are the best!

Affordable and fun for all ages…read more My son loves his ukulele lessons here. It's fun for him and he learns a lot and enjoys playing his current songs for me at home. They group kids by age and ability so there's no feeling of being left behind or not being good enough. The teachers are all friendly and really good with their students. My son looks forward to his lessons every week and it's refreshing to find a place that puts a child having fun while learning to love music. A total positive experience.