We bought three beautiful 7-foot-tall bookcases, 75 miles away. The problem was how to get them…read morehome. At first I assumed the job would be too small for a moving company, but after umpteen delivery services sent me quotes with high rates-- *and* wanted us to help load and unload! -- I decided to call Boomerang, since they did such a good job moving us into our home earlier in the year. Boomerang actually charged *less* than what all those delivery services were asking for, and of course they did a careful, professional job, because they actually know how to move furniture. Nathan and Christian got these extra-tall bookcases down a curving flight of stairs, around tight corners in a narrow hallway, through the doorways and into their places without putting a scratch on either the bookcases or the walls. Moral of the story: Even if you just need to move a few pieces, hire professional movers -- specifically, hire Boomerang!

We recently just moved and we used Boomerang Movers! When I say they were amazing -that is an…read moreunderstatement. They were so professional and took such great care. Their pricing was very reasonable as well. Ryan O, Alex and Joe were just great and truly took all the stress out of a normally stressful process.

Bait and switch- BEWARE!!! I rented a garage based on the…read morerates advertised on the internet in February. Signed up for auto pay - after just 3 months at the original price, I noticed my rate increased by $67/month!. A 10x20 went from $189 to $256 without warning. I reached out repeatedly without a response. When I went to the office, the woman working said she was on break, and if I needed to speak to her, I would need to call the office to schedule an appointment! Everything needs to be handled by appointment. Mind you- they don't return calls, so it's a no win. The current advertised rate online for a 10x20 is $121, but I just received an email informing me that the new rate as of January 2026 is $315!!! We moved out. I don't trust this place.

The staff are horrible. Never was supplied a lock that they charged me for so bought my own. They…read morecut it off and told me that my lock isn't appropriate yet neglected to mention why or what I should buy, instead left my unit unsecured. The only staff I've seen here were here yelling at their kids who were fist fighting and driving ATVs around the units, really approachable!

storage facility is located at 291 moody st ludlow ma! great…read moreclean facility! & great prices !

I was so pleasantly please with everything about Ludlow Self Storage. My storage unit is…read moreimmaculate and huge, the security is phenomenal. I received excellent service! If your looking for a safe place to store anything I highly recommend Ludlow Self storage!

Watch your back with these people. Also, staff are rude and obnoxious. Everyone should read the…read morereviews on Yelp if anyone is planning on renting U-Haul from them. I rented a storage unit from them for a month and after I had moved my stuff out I found a zero debit from them against my checking account. I suspect, though I can't prove, that they would have just charged me another month w/out contacting me or checking to see if the unit was empty. If not, why the new debit, especially since I had told them I was only renting for one month? As I said, some staff people are VERY rude, for example, pointing at people as if they were dogs to tell them where to stand in the office. Not coming back here.

100% the most ridiculous customer service experience of my entire life. This is a family owned,…read moregood-ol-boy type of place and the workers are less than competent in handling customer needs. We used them a few weeks ago to drop off a Uhaul and they said they "knew how to unhitch the car but didnt feel like helping." We called Uhaul and they were taken back, as it's 100% a requirement to help customers unhitch cars when they're dropped off - all locations require at least one fully trained person on staff to help with this at all times. Taking it off ourselves ended in injury, and their staff laughed as if they were watching Kevin Heart performing live. I have lots more to elaborate on, but because we have a lawyer involved, I'd rather just give a general forewarning to check out one of the other 10 places in the Noho or Hadley area before coming here. I'm sure the other 1 star reviews posted here will paint a clear picture of the type of people you'll be dealing with at this location. Yelpers, beware!

I did not have a good experience at this location. I've used Moove in Self Storage at a different…read morelocation in the past and didn't have any problems so I decided to give this location a try. I stored my stuff over the summer and came back to a storage unit full of rodent feces and urine. A lot my stuff was ruined and I was devastated to have to discard hundreds of dollars of stuff, some that had sentimental value. If you use this facility, expect there to be rodents. I recommend storing your stuff in sealed containers and do not store anything irreplaceable.

I came to inquire about the pricing of the storage and…read moreFelicia was very helpful today!

The manager of extra space storage on Boston rd in springfield ma hos name is Geminy he was…read moreawesome very helpful friendly and knowledgeable about the process. I'm very thankful for his help.

From the owner: Store your belongings at Extra Space Storage on 1021 Boston Rd in Springfield, MA today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.