My husband Mike recently purchased a Rolex from Oliver Smith, and we honestly couldn't have asked…read morefor a better experience. From the moment we walked in, Keith and Trent made us feel so welcomed and taken care of -- by the end, it genuinely felt like we were working with friends. They were incredibly kind, patient, and knowledgeable, and never once made us feel rushed or pressured. They took the time to really get to know us, answered every question with care, and made the entire process fun, easy, and memorable. We absolutely love the watch, but what really stood out was the relationship and trust that was built along the way. If you're looking for a place where you'll be treated like family and not just another customer, Oliver Smith is it. Five stars without hesitation -- we'll be back and will be recommending them to everyone we know.

I needed to sell a Rolex for an estate and went to three places for offers. Oliver Smith had the…read morebest offer AND service of the three locations I went to. I'll go back for any jewelry I'm interested in selling. I didn't get a good look at their items for sale but the selection looked great!

My husband and I bought a new ring setting for my engagement ring and Elan, Tracy and Andrea were…read moreincredible to work with. When the new setting came in they switched the main diamond from my old ring to the new one in-store within an hour and a half. Highly recommend working with The Diamond Guys.

When we moved from the east coast to Arizona, we were looking for a great jeweler. We yelp and…read morefound the gem. The owners are just awesome and there ladies are as well. So if ever are in need of a great place to buy your love a new diamond, then this is the place to go.

Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

Absolutely amazing experience! I trusted the team with my grandmother's 100-year-old engagement…read morering for cleaning and resizing, and they did a flawless job. It looks stunning and fits perfectly, all while preserving its original charm. Highly recommend this business for their attention to detail and friendly staff.

I reached out this location 3x via their online email system asking if I could sell my appraised…read morejewelry. They never responded, so I used their texting service trying to see if I should even come in. They responded and advised I come in without asking what I was coming in for. When I came in, I showed the jewelry I had and they did not accept it for sale. This could have been avoided if they responded to my initial email requests.

Being our family jeweler for over 21 years, I can't recommend Barnes enough. They have taken…read morestellar care of our daily and heirloom jewelry, and they haven't increased their prices over time. l live in NW Phx now, but I continue to make the drive because they are trustworthy, polite, and friendly (no matter who is there)! Sometimes they are able to fix something same day, and they polish up my wedding bands for no charge. I do find their estimated repair times are inaccurate (LOL...because they always call 3-7 days SOONER than anticipated!) :D One other thing I like a lot is that if you see one of their custom pieces, they put it in the system under your name (like a registry)...in case your special someone wants to surprise you. If I ever leave AZ, it will be hard to find another jeweler like Barnes!

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Absolutely horrible jeweler!! I dropped off my paperclip necklace/chain to have a new jump ring…read moresadered on the end and when I went in to pick it up it was given back to me in SEVERAL pieces. It looked like it had been stomped on!! I asked what happened and was told it was impossible to fix and "fell apart in his hands" even tho I had been wearing it for years. I said that this is unacceptable and the owner started yelling at me in front of other customers and told me to "get out of his store and never come back" several times over. I was appalled to say the least. He literally ruined an expensive necklace and had the nerve to be the one yelling and acting ignorant. What a deplorable human being. It's now just scrap gold and I'm livid! I wish I could attach the picture of it here.

Don't go here. They resized a ring making it smaller and the band is now extremely thin. When I…read morequestioned them on it all I received was excuses. These guys are hacks. Not professional

Wow! So happy to have found The Diamond Vault! I brought in a Diamond I wasn't exactly sure what I…read morewanted to do with and my grandmother's wedding ring which had a stone missing. Oren and another staff member (I'm so sorry I didn't get her name - she was wonderful!) helped me design a custom pendant setting for my Diamond and replaced a stone in the ring. The necklace came out beautiful, far better than I could have dreamed up on my own, and the stone replaced in the ring is a perfect match. They kept me informed of the progress along the way with texts and photos. Pricing was very fair, and they are so easy to work with. Great people, great business, and an overall great experience! Thank you, Oren!!

Everyone is so welcoming, pleasant and knowledgeable at House of Diamonds. It is obvious why they…read morehave been in business for decades and I highly recommend them.

Had three diamond rings joined together 14kt white gold and rhodium plated. Appreciate the…read moreresponsiveness and quality! And reasonable prices!!!!!!!!Thank you!!xoxoxoxoco

Incredible experience shopping here. Gave me every option for what I was looking for…read more Will keep shopping here in the future. Will suggest to others when they are looking for jewelry.

I don't usually write reviews, but this experience truly deserved one. After being scammed by the…read moreoriginal seller of my brand-new engagement ring, I was heartbroken -- something that was supposed to be special turned into such a disappointment. When I brought it to this family-owned jewelry store, they treated me with such kindness and compassion from the very first moment. They didn't just fix my ring -- they restored my trust. They took the time to explain everything, worked carefully to repair it, and somehow made it even more beautiful than when I first got it. You can tell they genuinely care about their customers and take pride in what they do. I left not only with my ring shining like new, but with so much gratitude in my heart. This store went above and beyond, and I'll never forget how they helped turn a bad experience into something truly meaningful. It's rare to find such integrity and craftsmanship these days. You can really tell they take pride in their work and treat their customers like family. I'll definitely be coming back here for all my future jewelry needs!

Great service! Really listen to what you want and help you create it! Their repair work is…read moreexcellent too.

I bought my first cocktail ring from Schmidt Jewelers in the mid 1985. It is a ruby surrounded by…read moresmaller diamonds. I still love it and wear it often.