Excellent job. Professional and the price was of value. Carpet cleaning was done professionally and…read morean immediate difference was noted. I was impressed that this was a family owned carpet cleaning company with more than 10 years in business. And as an added value is one of the owners is also an electrician. A 2 for1 deal, can't beat that. Will definitely use that service in the future given the awesome job on the area rugs and the sectional. Highly recommend.

This company is the worst! They gave me a 12-2 window and…read morethen called me to ask what time I needed to leave. If I have a window scheduled why are they asking what time I need to leave? He became agitated hung up. I will never use them!

This is the second time I used Fernando. He showed up on time and worked magic with our carpet…read more He was reasonably priced too.

Fernando was very communicative and friendly. He was able to complete the clean within an hour and…read morea half, leaving my carpets super clean. He noticed that the stairs were dirty and were able to get that done as well. He is super attentive and the carpets look great! Would highly recommend and the price was very reasonable.

Sergio did a great job. He was organized, openminded, and thorough. We asked for a high-quality…read morejob, and he gave it to us at the best price.

Responsive, returned my messages, and had an appointment within a week. Sergio the technician was…read morepleasant and patient with my questions and requests and did a good job. No upselling. Good value for the work.

We used Jet Steam Carpet to have our carpet cleaned and dried in the basement. John was very…read moreprofessional, thorough, honest and on time. He went over and beyond the job. You can tell he was a kind of contractor that cared about the quality of his job. We couldn't recommend him enough! We will definitely use him again and recommend him!

I can't recommend John and his team enough. He made the entire process easy and my carpets looked…read moregreat after! He recently completed two jobs for me and both times everything was wonderful. He was very professional, courteous and cared about the work that he did. I will definitely be using him again!

It's a no for me!…read more First let me just say that the service provided by this team was just fine. When I called to make an appointment, the young lady was very helpful and so was Noah, the young man who cleaned my carpet. Noah sent a text the morning of to make sure we were still on, arrived on time and was overall wonderful. We talked about certain stains. If he felt a stain may be an issue, he let me know in the beginning. All went well. I'll be honest. I didn't do my research well enough. This is not a hot water extraction carpet cleaning service. I knew that coming in but I did expect a little more water than what was used. But hey, it's a green company. I'm doing the environment a favor right?! Yea...no I just should have gone with my gut. My high traffice area, still looks like my high traffic area. My couch still has its original stains. In Noah's defense, he did ask if I wanted to continue cleaning after advising that he didn't think he'd be able to get all the stains out. To which I told him...well at least it will be somewhat clean and smell fresh, so go for it. I wanted to really believe that it would have some sort of improvement so I was okay with taking the chance. Problem is...none of the stains came out of the couch. I have honestly cleaned this couch with upholestry cleaner and a cloth WAYYYY better than this but I really didn't feel up to it so thought I'd just hire someone. I'm not upset with the company because I took the chance even after being a bit skeptical. Disappointed though....I absolutely am. It's hard for me to understand how there was literally no improvement in the couch. A few of the stains were removed in the carpet but there weren't really many "stains" from the start. It was just more of just the look of dirt from high traffic. Again, hard to understand how OxiFresh's process did NOTHING. So if you are on the fence, my personal experience would suggest to look other places. This was an unfortunate waste of $450. Find a company that actually uses water maybe.

Bottom Line: Overall, competitive pricing for a green carpet cleaning but there are better values…read moreout there if you shop it since the Yelp deal cannot be combined with other deals. Please be sure to purchase the Yelp deal with caution. I really wanted to give Oxi Fresh of Greater Edgewater a chance but when I called to get a quote and to schedule an appointment for five bedrooms, a hall, a walk in closet and an area rug I was told that I could not use the current Yelp deal ($80 for $100 of service) along with the current Whole House Special (5 rooms for $168). I had wanted to appeal this to the owner's to make sure there wasn't a misunderstanding but couldn't find a way to contact the local Edgewater franchise directly. (Its unclear to me if the person I spoke with was a general operator for Oxi Fresh or a direct employee of the Edgewater franchise.) Also, the Yelp page says, "Mention Yelp for exclusive deals" but none of those existed according to the operator. Since deals cannot be combined, this service was going to cost me $266 but I was able to find a better deal from their top, reputable competitor who also uses very little water and green cleaning products. If I do find myself using Oxi Fresh in the future, I will update my review accordingly.

Late review Post but their business deserves a review!!…read more I moved into my townhome in March of 2019, at the time the carpet seemed okay. It wasn't until the summer when the weather got warmer that I noticed a dog smell throughout my townhome. Unfortunately I'm renting and the landlords weren't willing to replace the carpet until after I renewed my license. Since I really like the place and the only major issue at the time was the carpet smell, I agreed. So until then I needed to get the carpets deep cleaned to remove the smell or at least lessen it. I contacted Gary's Carpet cleaning company and they quoted me a really good price for my three story townhome. I had 4 bedrooms, a large living room, a family room, two sets of stairs deep cleaned. He was very professional, on time and even showed us how dirty the carpets were. I wish I had a before and after but again this is a late review, and I didn't think to take pictures at the time. But he really helped us out, I was able to get through two summers without having to smell the last tenants pet. Covid hit so it took a little longer before I got new carpeting put in. I really appreciate his business and will be using them again in the near future for maintenance on my new carpet.

Super professional and the outcome was great. Definitely my go to for carpet cleaning.read more

I called to make an appointment and the woman I spoke to was so sweet, quick, and I was on the…read morebooks for 2 weeks out (they had avail to be sooner but it didnt work for me). I recieved a text that my tech was on his way. The tech, Mike, introduced himself by name and was patient with me as I had to put my kids on the bus. He then walked me through the process before starting any work. Mike wore shoe covers, properly protected the corners of the home so the hose could run smoothly, and was very communicative the whole way through. He was obviously very knowledgeable and left my house smelling fresh and looking clean. The next time we have our carpets done, Ill be requesting Mike (from Bowie location).

Where do I even begin? I scheduled service for a day that I took off from work to be here for the…read moresix-hour - yes, six hours! - window this company requires for service. I spent another half-hour preparing the room where the work would occur. I was very explicit in my instructions when I booked the service that I could not guarantee street parking for the technician's van, but I could provide garage parking. When he arrived, he said he could not park in the garage and there was not immediate street parking in front of our Home, so he left. Five minutes later the space opened up in front of our home and I immediately called dispatch and asked that he returned and do the work. They said it was too late; he had already moved on, five minutes after he left my home for what would've been a multi-hour appointment. On top of that issue, the company sent me a confirmation email with the photograph of a technician who was entirely different than the technician who showed up at my home. I understand that schedules changed, but given that that is a security and safety precaution, the company should've followed up with an update that a new technician would be arriving. After all of this, the company kept insisting that they could come back tomorrow after I told the dispatcher repeatedly that I was unavailable for the rest of the week because I would not be home to allow the technician in. His solution was to continue to offer tomorrow as the service day, along with a $25 discount on what would have been an $800 cleaning job. All around incredibly disappointing experience with even worse customer service. You lost a customer for life, Stanley Steemer.

Very honest, quick advice even when it means we should go in a different direction. Thank you!read more

After reading several glowing reviews for Cedric, I decided to schedule TAKAM Restoration for a…read morecarpet cleaning, and I am so glad I did. Cedric is truly everything you hope for in a service provider. From start to finish, the experience was seamless: * Professional & Knowledgeable: It's clear he knows his craft inside and out. He was incredibly helpful and took the time to answer all my questions. * Reliable: He arrived right on time, which I deeply appreciate. * Fair Pricing: His rates are very reasonable, and unlike many other companies, he includes the "little things" that others usually try to upcharge for. * Hardworking & Kind: Cedric is a genuinely kind person who works incredibly hard to ensure the job is done right. The results speak for themselves--my carpets look fantastic. I have officially found my go-to for restoration services and will only be using TAKAM going forward.

The entire experience was great. They were very flexible with scheduling. The costs were explained…read morein advance and varied based on your choice of cleaning and area serviced. Mike came out and reviewed the areas, providing very fair recommendations without pressuring for a specific treatment. I would definitely use them again.

Mike is amazing. Great communication, clearly communicating costs and procedures and texting in…read moreadvance of his arrival time. He removed tough pet stains and pock marks from the bed after working very, very hard. Mike is professional, friendly, and did an amazing job on our rug. The cost was less than we expected. We would hire Mike again in a heartbeat.