I just finished my new patient exam/physical with Kim, the PA there. She was an in network provider…read moreand the wait to get an appointment was only 1 week. Most of the larger hospitals around town have a 6mo or more wait to get an appointment. The medical assistant that helped initially was very welcoming and made me feel comfortable at my appointment. Kim was very thorough during my physical and treated me as a patient and not a number. I had a few medical concerns that we addressed together so Kim and I created a game plan to help me with those. She also gave me undivided attention during my appointment. She wasn't in a rush, or make me feel like all of my questions were a burden to her. I'm glad I established myself there. It's also very convenient since I live in Northern Rio Rancho!

This place is horrible, they cancel your prescriptions every six months in order to make you come…read morein for a "general visits". The industry standard is 1 year. I've always had my prescriptions filled for one year for the meds I'm on. When you run out and they can't get you in for 2 weeks, guess what? They still won't fill them. BEWARE

I really, really wanted to get my family's medical care in Corrales since we live in Corrales and I…read moregave Dr. Thal the benefit of the doubt so, so many times... But her medical practice is not patient-centered, it is Dr. Thal-centered. She does not respect her patient's time or schedule, only her preference for doing things. She is on auto pilot. I have a really busy schedule and have told her I cannot have a one-and-a-half-hour wellness check, yet she insists I stay the whole time, sit there, and listen to the same schpiel every single time. Word for word. I could recite it back to her. And it is not tailored to me. My 17-year-old daughter is told the same exact things. It has become a joke in our family. She refused to shorten the visit and got angry with me when I told her I only had half an hour once. With all this time spent, you would think she would know my medical history and me like the back of her hand, but she absolutely does not. Or at least she would have time to find answers or suggestions with helpful direction whenever we come to her with questions, because we are paying her an extra concierge fee on top of health insurance and co-pays, but she definitely does not. And the one time I did have an out of the norm issue at an appointment she talked me out of doing anything about it because she was sure it was nothing and IT WOULD TAKE A LONG TIME.

Dr. Thal has dedicated her life to providing excellent patient care to our community. I am so…read moreappreciative for the care she has provided my family. She truly goes above and beyond.

I've been visiting this location for about 10 years now to see my PCP and have always had good…read moreexperiences. Dr. Kumar is a fantastic primary care provider who always listens to what I have to say and involves me in healthcare decisions. The nurses and registration staff have always been super friendly and helpful to me and check in/check out is usually pretty quick. The facility is clean and easy to navigate. There is a TriCore in the building so if your doctor orders blood work you can just walk down the hall and get it done right away. After check in I usually do end up waiting past my apt time to be seen which can be frustrating but it's a minor inconvenience compared to how smooth the rest of the visit goes.

Horrible customer service, avoid if possible. No one seems to care, I needed a simple refill and…read morethat is more than anybody can seem to handle. I just want my blood pressure medication. I'm not drug seeking. Why can they not refill my blood pressure medication?

It is my understanding this Dr. Is deceased. It's too bad as he was an excellent doctor.read more

I was looking at the reviews and all these negative ones first of all don't fully make sense, and…read moresecond seemed fake, but I kinda got the gist of saying everyone there was rude and that they don't answer emails, the phone, or call back voicemails. HOWEVER, I was recommended here by my sister in law, and I've been there a couple of times and they all seemed really nice to me and they've answered me when I call or called back when I leave a voicemail so idk what all those people are talking about, I know that their hours I very inconvenient and these people probably called while they were closed and that's why no one answered but idk I'm not that person ‍. Regardless they all tried to handle my needs as best they can based on what symptoms I explained and expressed concerns about my only problem is with pricing because I don't make a lot of money and have a hard time saving enough money to pay for things like this but that could go for any doctors office. But so far they're not like Presbyterian where your doctor says your bi-yearly check up can be done over the phone, so you do that and pay for it and then in a few months or the next year they want you to come in person or else you're not allowed to have your prescription for your rescue inhaler, as if your asthma having status has changed even though you still need it when you have an asthma attack. They are not an ER so don't expect them to just take you in on the spot without an appointment. They're open 8-5 Monday - Thursday and they're closed for lunch hour (12-1) last I knew of.

I'm so disappointed in the lack of concern from the workers here. This is the worst primary care…read moreplace I have ever been to. they don't care about people and don't answer voicemails or the phone if you call 5 times or sometimes not even then, even though they are supposed to be open! They make up new policies and don't inform you until its to late! they laugh at you on the phone when your expressing concerns. they dont care about you! dont go here if you value your health!!!!!!!!!!!!!!!!!!!!!!!!!!

Called weeks in advance to make an appointment…read more Show up for appointment and no one even had a record of my call. Kinda hard to believe since this was the only office I had called since it the only in network location by my house.

Just recently moved to NM, our pharmacist suggested Dr. Robak. The staff was very friendly, very…read moreclean environment. Dr. Robak was very knowledgeable, he listened and really paid attention to our medical history, very thorough. The appointment was not rushed and I felt like he truly cares about his patients. I would highly recommend this Dr. I am so glad we found him.

Ms. Wendy is now gone as are the numerous providers that have cycled through this practice. There…read moreis not a consistent provider to "establish" care with and create rapport. The male in charge will outsource you to other providers due to either laziness or apathy. Kendra the MA is absolutely amazing and will go above and beyond for patients. Another thing I noticed the staff was completely wiped out and they started with a new line of faces.

DO NOT trust G & M Medical Center & MedSpa -- I paid $965.86 and got absolutely nothing in return…read more I went in for a Tribella treatment, paid $965.86 out of pocket, and after two sessions, I saw zero results. No improvement, no follow-up, no concern. I reached out multiple times -- by phone, messages, and even went in person -- and was completely ignored. When I finally showed up to address my concerns, the staff staged a disgusting scene. The receptionist put on a fake crying act while two others came out accusing me of yelling -- even though I was calm and simply asking for answers. It was clearly a setup to distract from the fact that they had no intention of helping or standing by their services. I even recorded the interaction -- that's how insane it got. Rather than offer any kind of refund, explanation, or professionalism, they had the nerve to call the police and warn me not to return -- as if I was the problem for wanting accountability. This place is a complete scam. Unprofessional, dishonest, and manipulative. I lost $965.86, got zero results, and was treated like a threat for speaking up. Save yourself the money, the stress, and the disrespect -- stay far away from G & M Medical Center & MedSpa.