I've been here for a couple visits and have loved my experience each time…read more Parking is easy and I am always greeted quickly upon entering. Intake is quick and easy, though I usually fill out most of the questionnaires online or through the portal ahead of time. I have seen Dr. Jade Hennings who is absolutely amazing. I feel like I am listened to and heard each visit. I don't ever feel rushed. Everyone there is super friendly and nice. I can't recommend this place enough.

Still waiting after month for a refund they charged despite no services rendered, charged me and…read moremilked my insurance. Super shady practice. Wish I could give zero stars. Stay far away. Let them know and never handled it. imagine being asked to screen for a bunch of crap you decide you don't want to do and don't end up doing and then charging you for doing nothing. America's medical system sucks and this place is a testament to that.

Dr Toe is the best doctor we've come across in many years. He always seems to figure out how to…read morecure our problems, plus he's very pleasant to deal with, I highly recommend him & his PA Samantha Shepherd!

I have been seeing Dr Toe close to 10 years. He has been the most caring and compassionate doctor I…read moreknow. He has gone out of his way to answer all my questions and taken the time to have his office call to check on me.

Absolutely would go to a different doctor and office after my experience today. I had a 9:30 appt…read moreand showed up on time (ran into major construction stopping people) not late, on time maybe even 5 min early. They processed my check in and then said but since you don't have your paperwork filled out we have to reschedule you. This was after I confirmed my appt and they never told me to get to the office early or I would be rescheduled. Even if that was their policy, the office was near empty and they could have made an exception or said fil out the paperwork and we will see if the doctor can fit you in. How many times are we left sitting waiting on the doctor? I also might add that I showed up the day before because I had the day wrong. They looked me up and told me my appointment was tomorrow. They could've easily checked to see if they had my paperwork at that time.

The El Dorado Hills office is terrible. There were fans…read morebeing used instead of air conditioning; the waiting room chairs were all ripped, I've been waiting 2 weeks for test results and they don't respond to messages on their Athena Patient site. Will not be returning.

It's so nice to be able to make an appointment! The office is clean and everything looks new. They…read moresaw me quickly and were very professional and friendly. The nurse practitioner Katie was knowledgeable, kind, and competent. She even checked to see when my chosen pharmacy closed to make sure I could pick up the medication I need. This is now my new go to urgent care!

My first visit here with Dr. Walker was fantastic, I've never had any problems with a Sutter…read moreemployee. When I returned to this location (earliest available appointment) I was hoping I would be treated with the same care Dr. Walker provided. This was not the case. I was there for what felt like flu symptoms- to make a long story short I felt HORRIBLE and was in need of assistance to feel better. I was seen by somebody who didn't even introduce herself, and from my recollection her badge said nurse practitioner. Not to discredit her by any means but I usually see a provider. She was extremely rude and physically aggressive. Basically told me all my tests came back negative and there wasn't anything she could do for me. When she did the physical exam I told her a lymph node of mine was very swollen and painful to the touch- to which she proceeded to manhandle my lymph node and tell me that I "needed to relax" when I started to cry. There was zero patient empathy or understanding. I felt like I was just wasting her time. I will be visiting the emergency room due to her negligence. If you're seeing Dr. Walker, you're in great hands, but if you're seeing any other provider here please go seek help where you are actual cared about.

By far in all my life having been to multiple Urgent Cares in my lifetime was I more impressed with…read morethe medical professionals at American River Urgent Care. The time and well thought attention I received for my new job physical was incredible. All of the staff that worked on 1/13/21 at 11am were amazing. They were expedient in the process from paperwork to medical treatment that was administered. Thank you all again! Nick V. Fair Oaks, CA

Will do everything in their power to not do their job. Had an appointment for a pre employment drug…read morescreening, arrived before the allowed time frame ended. Filled out the forms and gave my ID. Then sat and waited for 30 minutes until just after that time had passed and only then did they tell me I was "too late" and should've known to arrive at least 3 hours early. Which it said exactly no where on any paperwork I received. Now my scheduled start date has to be pushed back all because of this place. If you value your time don't come here.

I was surprised at how friendly, helpful, knowledgeable and expedient the staff and surgeon were at…read morethis facility. I called ahead to find out if an hour and a half would be plenty of time because it's cheaper to book a Lyft beforehand, and they assured me that it would be. Not only did they get me assessed for my broken ankle with an x-ray, instructions and a new appointment five weeks from now, but they got me across the hall where I had a boot put on i plenty of time to get my Lyft ride.

Dr. Wahlquist refused to see me because I am a self pay patient who is uninsured. I assured I could…read morepay for anything as I have a health share but my job will not provide me with health insurance. His office managers refused to consider my case. This is prejudice. I'm sure if a billionaire wanted to be seen and was self pay they would have seen them. This office is unprofessional and the physician who I heard great reviews about must not be in this for the patients but for the money even though either way he would be paid the same through self pay or insurance. I cannot reccomend this physician.

Dr. Firoz has been our primary care physician for two years now. We really appreciate him and his…read moreeasy manner of diagnosing. He is very attentive and we really are happy to have him.

Do not go here Sara…read morethe PA is a liar and very shady. At a time where I needed help she refused and wrote down lies in my patient file. Always check your appointment summary!! They wouldn't let me make changes either no matter how many times I contacted them and asked

Used this Dr many years ago when my daughter was a teen. Several issues, ill cover 2…read more 1. Double billed for a check up appt because I "asked a question" during the appointment. It constituted a 2nd appt according to them. 2. My daughter had severe intestinal issues. Ultimately we had to figure it out on our own. Dr. Priest was no help at all. The issue ended up being food related. Simple to determine and simple to resolve. Yet never did the dr. suggest this. No pharma needed. We had been to see her multiple times seeking help on this issue. In my opinion Dr. Priest is another compromised Dr who is captured by the pharma industry and who puts her own pocketbook before the health of her patients. Do yourself a favor and find a good naturopathic doctor or a chiropractor.

I had to get a new primary physician and she was available. She is a very smart and professional…read moredoctor. I feel fortunate to have her as a primary. I would highly recommend her and her staff.