HORRIBLE service! Went to the 5604 Mall Del Norte location, and Joel (the owner) refused to give us…read morea refund even though there is no "no refunds" sign anywhere in the store. After getting my cracked phone repaired there, my phone immediately had issues with muffled sound. People couldn't hear me on calls, and my videos sounded distorted for a few weeks. Staff was not very helpful or assertive. Very unprofessional. Save yourself the trouble and do not go here!!

brought my MacBook Pro because it had a problem starting up. they were able to diagnose and repair…read morethe problem, it took more time than they had told me initially but i didn't mind as long as they would do a good job. they did a fantastic job with it. I've been using it today all day and it's working smoothly. they even cleaned it. Very pleased and I'd definitely recommend them for any repair.

#1 Most Trusted Cellphone Repair Shop In Laredo TX Had my…read morephone screen repair done in minutes

The service at Mobile Addiction is top notch! My iPhone screen was repaired in under 20 minutes. I…read morehad the pleasure of working with Joey who was friendly and knowledgeable! I HIGHLY recommend this establishment!

GREAT service I cracked my iPhone5 and it was fixed in 30 minutes and good price!!! and they fix…read moretablets and laptops. I RECOMMEND IT.

Give Cell Phone ER your business…read more This place never fails to be awesome. I've taken several broken mobile devices here and every time it's fixed quickly and correctly. Their prices are competitive and consistent, unlike their local competitors that will increase prices on holidays or when they are busy. Cell Phone ER has consistently gone above and beyond to make sure the job is done correctly. They've even thrown in an installed screen protector just as a "thank you" for being a return customer. These guys are also very LEO friendly. The only suggestion I would have is for them to open a location on the north side so I don't have to drive as far.

I asked around and everyone told me to contact Mac-Solutions, this was after I had taking it to the…read moreother iFix Mobile Solutions out there. All were great at mobile devices such as iPhones and iPads but were unable to isolate the issue my MacBook was experiencing. I contacted Mac-Solutions and within a minute they were able to identify the issue. I dropped off my MacBook and they completed the repair the same day! They were very knowledgeable on all Apple computers (Macbooks, MacMini's, Mac Pro's, iMacs and more!) They also sent me photos of the missing the screws the other techs had left behind trying to diagnose the issue. My MacBook is now running faster than when it was new! Reasonable fees and fast turn around. Highly recommended and they are true to their slogan, "Insanely Great Customer Service". They even called me a few days later to make sure I was satisfied with the repair. Can't go wrong with their expertise and customer service. They seriously need to advertise, it's mainly word of mouth but the number was easy, if you got a "sad mac", you dial SAD-MACS.

I visited several places in town and nobody was able to assist. Several of my friends recommended…read moreI dial SAD-MACS and sure enough it was that easy! They came by, isolated the issue and resolved it within 15 minutes! It took the Geek Squad two days to tell me my computer was fried, some Mobile Connection place took a week without able to isolate the issue. The Mac-Solutions consultant showed up, and resolved it within minutes. Highly recommended!

Sony Repair "Sucks"! One of the worst experiences I has ever had with any company. I have called…read moreand called trying to find out about my Pro Camera SLT-a77., I was sent an estimate on a repair that was super high and all the note said was the price for the repair and call an toll free number to approve the repair. That's when all hell broke loose. First to took over an 1/2 hour to reach someone. The person on the phone had no idea what I was referring to even with the Order # took another 1/2 hour and still could help me. Then he found it told me I would get an email within 24 hours, didn't speak good English got mad because he didn't understand me so ask to speak with either a repair technician or a supervisor he lied then hung up on me. I called back waited another 1/2 hour got the same guy His exact words were "I told you there was no supervisor and you would get an email and hung up again. I waited another day (today) for the email which I never received, called waited this time 45 minutes got the same guy, asked him to speak to a supervisor his exact words were "I'm sick of this" which I replied "What did you say" no answer so I asked again now he tells me he is the supervisor and didn't I tell you to wait for the email? and hung up. I I then call support explained my issue, gave him everything he needed (numbers, names) he could not help me so he said let him talk to service before he put me on the line with them. Mind you I waited on each one of those phone calls over 1/2 hour each. Now I had to wait another 1/2 hour which I thought he was explaining my problem to the service person WRONG! To my surprise a lady comes on the phone with no idea what is going on with me or the problem. So I asked her to speak with a supervisor or a repair tech, but she said until I give her all of the info again she could not do anything. I asked if this was the repair facility or an off shore she lied and told me it was the repair facility, after continued questions she admitted she was an off shore. I asked to speak to someone who spoke English and at the facility, she would not do either. Now I am pissed off and have lost my patients. As I am penning this letter I still have not received the repair email or a call from anyone from Sony. I was switching from Canon Cameras to Sony Pro Cameras I have the SLT-A77 and the A700 and the A900 and was getting ready to buy the A99 not any more. The Hell with Sony! Love the products but the Service SUCKS! I just today got a call from Sony (from Florida) but it was from the Philippians. When she could not give me answers about my camera I asked to speak with a manager she said there was no manager, then said she would have me sent an email in 2 weeks with a manager's email address. I asked to speak with a technician at the Laredo facility where my camera was, she left me on hold for about 10 minutes acme back told me that was not possible. I now am becoming angry but I kept my cool and asked her to explain why I have not received the service email yet and could she explain what was wrong with my camera. No answer just told me how much it would cost and asked for my approval, which I told her no send my camera back. All I wanted was to repair the autofocus, she told me they wanted to fix some cosmetic stuff and I told her just to fix the autofocus. Then I was told they always fixed everything not just one thing so again I asked for my camera to be sent back. I have be called a racist, been disrespected, lied to, and mislead by this facility or at least the call center just by asking to speak to someone onshore no in another country. Please help

Had some tech issues with a recently purchased Sony Video Camera. I went to their website, got…read moreconnected to an online service rep, made arrangements to have warranty repairs made and the service from beginning to getting the camera back was excellent. I'm a professional videographer and Sony is my first choice. This service repair/fix was yet another reason I highly recommend SONY products. Brian Olson Highlands Ranch CO

Amazing services! Helped me set up my entire new computer build, this is THE PLACE TO GO!read more

Had two laptops that were not working, Daryl diagnosed them free of charge plus gave me plenty of…read moreoptions to get them fixed. One had a heating problem and the other had a drive that was not working anymore. He showed me specifically what would be needed and the cost of each item, never tried to sell me other things that other companies over price you with. Overall fast track has very good prices for their services and they don't take long to return your computer either. Thank you Daryl.

Always fixes everything for me Friendly staff, willing to help & honest about if it would cost…read moremore to fix or replace.

Jesse is a great technology diagnostician. I can be tough on cellphones and tablets. He's replaced…read moremore iPhone screens than I want to admit all swiftly and at a reasonable price. A few years ago I bought an iPhone and the sales person tried to also interest me in a prepaid repair program. I said no need I knew Jesse. She reached into a drawer and pulled out his card, winked and said I know him too.