Took my ps5 here to have the HDMI port fixed. They sent it to Florida and was there for 57 days. They sent it back with now an overheating issue and did not refund the initial $70 charge to have it looked at. Would absolutely not reccomended this place to anybody for any service at all. Terrible experience and terrible business practices.​ read more

DO NOT COME HERE. Terrible place to get something fixed. They claim they fixed my issue, im still having my issue, said they cleaned it but when i was picking it up i called them out on it saying it wasnt even cleaned that there was still dust in the fans, the tech tried saying it was stains from me smoking but i dont even smoke. i had called since i left my pc there for a week, the person who answered said the tech didnt start on it til the day before then called me 30 mins later saying my pc is ready to be picked up and its fixed. terrible place and full of liars. read more

Good place to get your devices fixed up - though it took over a month to get the part I needed. Staff is helpful, however they can be pretty slow since it's usually just one person up front with clients and every time I come there is a line of at least 3 people... usually takes 15minutes to get seen by the teller. read more

I tried to take in a phone with a dead charging port (phone wouldn't charge) and twice they told me they ordered the part to fix it. I even had a quote from the first time. But they never ordered the part. The guy I spoke with last told me they needed an "XT number" to order the part. I went to best buy where I bought the phone and mentioned this and the geek squad guy there said he never heard of an XT number in his 10 years working on phones. I googled xt numbers and nothing came back regarding cell phones. The guy made shit up because he didn't know what he was doing. Do not use these people, they don't know what they are doing. read more

I cannot remember a less helpful technical support business. Customer service is horrific. When you walk in, even if you are the only customer no one comes out to greet you, you just stand in front of the camera knowing they know you are there. When they do come out it is someone slovenly dresse, uncourteous, with zero apparent interest in being helpful. Beyond the service, they have been "unable" to help with 2 out of 2 issues I have brought them. More importantly no one ever expressed any interest in assisting with an actual solution. There is always a solution to relatively simple technical problems, it just may take phone calls, help shipping the machine, etc. Zero interest in any of that. I pray I am never desperate enough to go back. read more

I try to always be fair with my reviews, since I know the audience that follows my reviews, buuuut this was the single worst experience I have had in such a long time. Weeks to get my phone back, after I dropped it off with just a busted screen. After they "repaired" it, ithad other issues. Finally they replaced the other phone, but not before I lost the ability to access my crew app for nursing shifts, and access my banking info. I highly do not recommend this place. Avoid it all costs. read more

Love this place! Nathan C. made my day! He had knowledge of my tablet and resolved my issue same day! I would recommend this shop to anyone who is in need of electronic repairs or trouble shooting your device. read more

I initially dropped my son's Nintendo Switch off for repair of a charging port on 7/2. I was promised that I would be complete by that evening at 5. 5pm came and went without a call from uBreakiFix. I followed up the next day and was rudely informed by Yuriel (sp?) that it was not their job to call me. I came and picked up said Switch the evening of 7/3. When we got home and my son attempted to start playing, the touch screen was not working, (it worked fine prior to the "repair"). I then followed up again and was told they would fix it. The following Monday, I was able to pick it back up and was told it was in fact that it was a soldering issue on their part but rest assured it was now fixed. Fast forward to 8/5. We are now having charging issues again so I reached out to uBreakiFix regarding the "warranty" that supposedly came with the initial repair. I was told to bring it in and they would take a look at it. I dropped it off that evening. On 8/11 I received as call from one of the employees at uBreakiFix informing me that my son's switch was not able to be repaired due to now the motherboard was no longer accepting a charge and they would not be responsible for repairing the device. Today, 8/13, my husband picked up my son's device and the game that was initially in it when we dropped it off was no longer there. At this point we are now out the $110 for a faulty repair and terrible customer service and the $60 to replace my son's game due to a sticky fingered technician that decided to keep something that did not belong to them. I hope you are happy uBreakiFix, thanks for not only damaging a device that was important to my son but also keeping a game that was purchased as a birthday gift. There was a reason you went out of business last time and it looks like that is the direction that you are headed again. My mistake was trusting that you would do the right thing. read more

I brought my mom here to have her Samsung tablet fixed. Customer service was great- very friendly & fast! There was a customer in front of us and 1 waiting while we were receiving service, still mom's tablet was repaired & updated the same day! Cost was amazing! Store was clean & easy to locate; the business right on Rangeline in a nice shopping mall. When we left mom was happy & that is how businesses receive 5 stars!! read more

I tried to get my note 20 fixed, and was quoted almost $300 for the repair then was sent to two different stores, an appointment wasn't created when I called to create an appointment, the had my for for 5 hours, had to put 2 screens on it before saying it failed some test and sending it back to me with the cracked screen it came in with. They didn't charge me for the inconvenience, but said this happens about 30% of the time. read more

This place is great. The young guy behind the counter was so nice and he repaired our phones for a long time. He definitely knows what he is doing. He is not intrusive nor invasive and definitely not arrogant. Very good traits not seen much in such a young man. He was respectful and courteous. Only one mistake was made and he forgot to give us our old phones that we brought in. We will call tomorrow and make sure he still has what was left behind. We would go there again without a doubt. read more

I have been in to this store two different times, for different reasons. Both times I went in, the people there took time to solve the problem with my phone. Super nice staff. read more

I went in not even a month ago and got my phone screen fixed. Paid $100 dollars think that I wouldn't have to worry. Not even a couple days later the glue adhesive on the bottom right corner started coming up. Also two random cracks showed up sighing days of each other one by my camera and one going horizontally across my screen. I keep my phone in a phone case and am very careful with it. These crack are ridiculous. read more