The staff is friendly and I've received quality care. Very attentive to my health care needs.read more

I visited the location in Williamsville last night after my daughter's pediatrician recommended…read moreX-rays of her tonsils. There is a large parking lot and it is located in a nice clean new building. The office offers evening hours so I was able to walk in, without an appointment, after work which is very convenient. The staff was friendly and quick to take care of us. Nick couldn't have been friendlier or more comforting. My daughter is only 4 and had to go in by herself for the X-ray. She was not scared because Nick was calm, friendly and patient. The X-ray results were given to me on a disc right away and her doctor had the notes the very next morning. I couldn't have had a better doctor visit experience. Thank you WNY MRI for helping me and my daughter.

I just had my first visit here and I'm so pleased at how smooth it went. At first i was like "this…read moreis weird" because he is young and longer haired and has one exam room. However now I'm realizing the benefit of having a doctor who has the time to ask you a bunch of questions and he actually listens to the answer. Getting referrals and scripts was really easy, which is something i used to have trouble with from my previous PD. I'm really so happy with my experience there.

I have been seeing Doctor Elliott for a year now and he is, hands down, the most compassionate…read moredoctor I have ever encountered. Every time I go in, he takes his time, asks me lots of questions and really cares for his patients. I cannot say enough good things about this doc. If you are looking for a primary care doctor, look no further. Also, he has an online portal system that is very handy and convenient where you can make appointments, pay bills and access your records. Very valuable if you are seeing multiple specialists who need records and info.

Dr. Elliott is the best MD I have ever done business with. Everyone calls him Dr. Sweetheart…read more It's a small wonder, because he listens attentively to any problems you might have and is so thoughtful and courteous as well. I recommend him highly to anyone!

Their PA, Evelyn Thompson, was incredibly rude to me. She walked in the room without knocking while…read moretalking without me without introducing herself or looking at me. While discussing the allergic reaction I had over the weekend to an antibiotic she said "we only have 15 minutes for this appt". Never did we discuss the reaction that sent me to the ER or the candida I currently had but instead told me I had an STD. I switched Drs immediately.

Was 5 minutes late for my sisters appointment, she just got discharged from the children's hospital…read morethe other day and the hospital scheduled the appointment at 7:30 am, she's disabled and hard to get around, she was marked a no show because when we showed up we were told there's a strict 15 minute early policy, I was never told this and I use this drs office, my sister not I will be using them anymore, stay away and go somewhere else, it was already a struggle getting her up at 630 am and into her wheelchair and we get there and told she was marked as a no show and have to reschedule, how many times I've showed up early and I wait 20-30 minutes in the room, GPP is a joke

Edited (summer 2015) to downgrade a star. The office staff is no longer as helpful as they used to…read morebe, and the 4th star was for them. Drs are good though. The Drs here are good. They spend time with each patient. As much time as needed. The care my family has received here has been thoughtful and caring. It's a family practice so there are often all ages in the wait room. There's a children's play area. And the selection and variety of magazines may be the best in Buffalo. But the wait room, which is spacious with lots of chairs and magazines, now has a crazy loud TV with commercials running all the time. Why do these offices think we want this noise at the dr office? People sitting here are often not feeling well and may have headaches. Can you imagine the upcoming flu (often with headaches) season sitting in a loud room? This is just noise. The children feel the need to talk (shout?) over the tv. It just gets louder and louder. I'd never come here if I was actually sick. I'd call and ask they meet me outside or turn off the noise. Honestly. 0 stars for the tv in the wait room 5 stars for actual Drs 3 stars is the ave.

I've been going to the location on Hopkins for a few years now. About a year ago, my doctor had a…read morebaby and has barely worked since. Every time I call, they say she is only in "a couple mornings per week." I called at 10am one day and they said she was already gone for the day. Basically, she's never available. If you get sick, you can't call a person. You have to leave a message and receive a call back. The recording states that the triage line is for medical questions only. When the nurse called me back, she couldn't offer a single piece of advice or feedback on my concern. So much for the line for medical questions. She said I had to make an appointment with a resident. I said I wanted a non resident physician and she told me no. I do not want to see a resident, sick or not, and was not very happy that they wouldn't uphold a request. They offered an appointment with my doctor two weeks away, since she wasn't going to be in until then. They shouldn't allow doctors to work so few hours per week because they can't provide quality healthcare. They also shouldn't force people to see residents or not offer alternatives. When you start with the practice, they never tell you that you'll never see a non resident when you're sick. I will not be going back.

Worst people, very rude and disrespectful. Highly avoided…read more The nurse in the lab are so awful

Dr. Edwards is my dr, there, i had blood test come back a week ago , I've called everyday for 7…read moredays , this women wont take 5 minutes out of her schedule to even have a nurse or someone go over my results with me, Dr (yinka) Edwards is not professional and not compansionate at all towards her patients

My partner and I both switched to Evergreen for our Primary care. My partners primary is at the…read moreElmwood & Hertel location and mine is at Elmwood & Chippewa complex and we are both very happy with our decision. Both locations are new and modern and there is a pharmacy on-site at both which is handy. When I forget to pick up an important Rx, I usually get a friendly phone call and they drop it off to me. The practitioners and staff are on the younger side and have fresh attitudes instead of former doctors that were old and just grinding out the same old thing. The whole experience feels more modern and patient focused. The Evergreen Health approach is open to all types of people and I live seeing people from the LGBT+ community there, but the atmosphere is inclusive and "traditional" families are equally at home. Imo, every practice should serve the full spectrum of a neighborhood's population. The care is top notch. I see that there are some negative reviews here ...and I have to say that it seems that there is more to the story than the person is telling... Like were they non+compliant with Rx or doctors orders or is there a behavioral problem? I recommend the practice to everyone that I know and I honestly believe that it is the best healthcare choice in our area

I have always been treated with respect, kindness, and care at Evergreen. They take patients…read moreconfidentiality seriously and verify and double check HIPAA contacts at your appointments as well as making sure all of a patient's demographics are updated in their chart. They always verify with me if it is ok to text, mail, leave a voicemail. I appreciate that. I have been a long time patient of Evergreen and do not trust my care with anyone else. From primary care staff, specialty care staff, to pharmacy services personnel, all physicians and nurses, and all other employees including those behind the scene, I watched them grow from a small one doctor practice into an awesome large revamped multi-specialty building still treating the same community....and then even more. It's been my pleasure to watch the tremendous growth and success and cannot wait to see what other opportunities awaits your organization! Warm Regards, Sharon Rupp

I still use neighborhood health center for my primary care needs. The building has been renovated…read moreand it is improved. Although there is no longer the blood draw lab, there is a quest lab on site so it is easy to get prescribed blood works done. The staff are efficient and friendly. I still recommend the health center if you live in the neighborhood.

When I first moved to Buffalo, I went to Niagara Family Health because it was close by. A few…read moreyears later it closed, so I found other doctors. Now I am back...to the Mattina Neighborhood Health Center, but only for my podiatrist, Dr. Burruano. He is an excellent podiatrist and I recommend him to anyone in need of a podiatrist. Because I am diabetic and have frequent ingrown nails, I see him about every 10 weeks. I also recommend Mattina for most any medical or dental needs. They serve adults and children, behavioral health, women's health, nutritional counseling . . . and pharmacy. As with all health services in New York, masks are required. Distancing is observed in seating, and hand sanitizers are evident. Plenty of off street parking in back.

I chose Dr. Campagna somewhat randomly when I needed a primary care physician (closest to my house…read morethat takes my insurance). I have not had call to see him very often but both he and the nurse practitioner in his office have great bedside manners and are responsive in office or on the phone. The office staff is nice too. I have been able to get same day appointments, but sometime the wait is overly long. Also, his clientele is mostly older (geriatric frankly). This didn't affect his ability to treat nerve damage in my arm or a strep throat, but he floundered a little when considering what medicines to proscribe a nursing mother. His office is a little dated, but I have generally found that to be the case with primary care physicians (and chiropractors) in Buffalo.

Tried to schedule an appointment with the doctor. INCREDULOUSLY rude receptionist acted like I was…read morea sales person at her front door to her home at 9pm at night. When I told her my symptoms she panicked, thinking it was a heart attack and told me to go to the ER. I explained it was an ongoing issue and I've had a health EKG recently so she continues with the new patient process and says the doctor will call me next week and schedule me in a month. What?!! So I tell her this urgent issue and I don't get a call for a week or an appt for a MONTH?! I question this and she gets more rude about how that's just how it works and she can't do anything about it. She gets nasty so I say I get it but am just trying to understand and I ask her not to be rude. She goes IM NOT BEING RUDE! YOURE BEING MEAN! Hahaaa... Mean? What am I 12 years old? I laugh and say "Mean? Because I'm asking you about how the scheduling works?" She hangs up on me. She was certified INSANE. She did a great job of losing a potential new patient for this doctor. I would seriously consider the doorkeeper he has. Horrid.

I came here for a second opinion on some odd marks on my body…read more Betsy took care of me & there were 3 others in the room with me. Betsy was very thorough. She looked at every mark, which is the way it should be. Everyone was so nice & very easy to talk to & explain things to. They were REALLY listening & comforting. This is definitely going to be my new dermatologist. When I first walked in , it was a lot bigger than I expected & it was so clean. They have sanitizer for anyone to use. The exam rooms are spacious & clean. I really like this place. I highly recommend Lenahan Dermatology, if u see any suspicious or new marks on you, that should be checke

Brought my 96 year old mom with walker to her appointment today 9/26 @ 11;00 am to find a sign on…read moredoor closed due to staffing issue. So I rearrange my schedule to bring her but they don't have the courtesy to contact us before driving out there?? They even charge a fee if you don't cancel in advance. What a crop of crap!!!