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    Reviews With Photos

    The text I received IN the car!
    Melissa M.

    And the surge pricing drama continues! I scheduled a ride at $22-27 at 5:45 am (Florida) (my phone readjusted to central when I got home) my driver accepted and was on the way. I was IN the VEHICLE! And received a text saying "Fares are higher due to increased demand. You can cancel in the next 5 minutes without a fee. Please be ready when your scheduled ride arrives." I was already in the CAR! I got to my destination and was charged $41, I contacted customer service about the problem and explained I was in the car and never accepted the surge charge! I have attached conversation- they WONT adjust the fare the only offered $10 a credit for my next trip, I don't want a credit, this really is the final straw with this service. I don't want to find myself in this situation again, what if the surge had been $100 and I was already in the car! You can't get a live person on the phone, I've gotten a scripted response from three people and I've attached the screen shots showing the fare was already agreed as in place at the lower rate and the surge notification happened after I was picked up. But they won't acknowledge it or make the proper adjustments. So frustrating!

    Fast Pickup!
    Brian M.

    .I have been a fan of Uber since first using the service in Chicago, and I immediately knew that I would be using Uber on my most recent trip to Kansas City, especially considering their lack of transit. I really only used UberX three times while in town, however each time it was a great experience. Prices were fair, during my time using UberX the base fare was $1.50 + $0.18/minute + $1 Mile. Still cheaper than a taxi, and that price covers up to 4 riders. One thing that does bother me is Surge pricing, this happens during peak hours when riders outnumber drivers. It serves as in incentive to get more drives on the road, however it comes at the expense of the customer. Luckily I never had to deal with Surge Pricing, as there were more than enough drivers. All of the cars that picked me up were clean, and all the drivers were friendly. Overall UberX provides low cost transportation via their app along with a fare estimate. I will say that the fare can slightly vary due to path taken and time in traffic, however my experience was that the estimate provided by Uber was pretty much spot on.

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    2 months ago

    Uber driver was very nice and was on time got us from point A to point B very satisfied

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    Page 1 of 2

    Ask the Community - Uber

    Review Highlights - Uber

    Round trip with tips would be about double the parking price, but none of the headache.

    Mentioned in 2 reviews

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    KC Taxi Cab - reliability

    KC Taxi Cab

    1.0(1 review)
    7.5 kmNortheast

    I called a day in advance to arrange transportation downtown for New Year's Eve for a friend and…read moremyself. A couple hours before we were supposed to be picked up, I called to inquire about the cost and changed the time by 15 minutes. They called and left a message with the estimated amount, the time and said if there were any other changes, to call back. At the time we were to be picked up, I noticed several calls from a different number as well as a voicemail message which was from the cab driver. Since I had not answered my phone 30 minutes ahead of time, the driver decided not to show up. When I called both the cab company and the driver, neither one picked up. We were left without a ride. No one ever said we would need to field a call from the driver or he wouldn't show up. Very unprofessional that I called twice to verify that our ride was lined up, also received a confirmation voicemail that evening and were left high and dry. This cab company is anything BUT reliable. Find another ride!

    From the owner: KC TAXI we are known for reliable airport service. City Wide Service. Anywhere in Kansas City, From…read moreKCI to anywhere we can help you from here to there. Johnson County to North of the River. Westport to the West Bottoms. KC TAXI always provides fast, reliable taxi service all over the Metropolitan Kansas City area. Call 816-916-4291 Now For 24-Hour Cab Service.

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    KC Taxi Cab - Airport and anywhere else

    Airport and anywhere else

    KC Taxi Cab - Fast and reliable

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    Fast and reliable

    Budget Taxi

    Budget Taxi

    1.3(4 reviews)
    15.0 km

    I called Budget/Access Taxi for a 1.5 mile ride that was three minutes away from my home. I was…read morepicking up a used car after being without transportation for over a week. Saying that, I was struggling with funds....When I got there, the driver says "Oh you getting a car?" I told him "Yes" after my original car broken down. This PERSON actually told me the charge was $15, that is $5 per minute, we fussed back & forth a minute and I ended up paying. This is a updated REVIEW (08/09/2016). Watch these people especially in Independence, MO they change the names but the phone numbers 816-921-5000 or 816-835-7172 (sorry Bill) go to this terrible cab service with no budget for us riders. I did get a email from these people asking me how was the service and what could they do to fix a bad experience. I told them what happened and NEVER HEARD FROM THEM AGAIN.

    If I could give 0 stars, I would! Not only they were late, and did not call to notify us, but when…read morethey showed up, we could not decide if the car was more dirty on the outside or on the inside. We went along with the ride, because it was very early morning, and we did not want to miss our flight, but we almost ended up regretting it, because the driver was in a trans state. Did not know, if he was tired or he was high. He kept driving over the shoulder for about 80% of the longest 40 minutes ride to the airport. What a horrible experience!...Never again!

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    Budget Taxi - More reliable at budget rates!.

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    More reliable at budget rates!.

    Uber - taxis - Updated May 2026

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