Uber driver was very nice and was on time got us from point A to point B very satisfied

This ride share in KC is worthless. From the Casino to Shawnee $75 bucks. A guest at a major sports complex told me this.. The driver wanted cash he said I dont have that on me. He said I'll take you to an ATM he got out yet he got charged. Its all OK as he did get a refund from the company. But still how many drivers in KC do this. I asked around and the hotels I know they said its all the time. UBER needs to fix this. read more

I'll say first that my driver was excellent. The Uber customer support is abysmal, the worst I have experienced in all the time since businesses quit making human beings available to sort out the various issues their customers have. I couldn't explain my problem and the overcharge I got from them because they don't have a customer service phone number and their "interactive customer service site " is designed to send the customer down round abouts and dead end alleys. I have always had good drivers and never had a satisfying transaction with Uber. I will not do business with them again read more

Uber is terrible. Never again will I use again. I'll use lyft for now on are other services. Everything sucked especially customer service!!!!! My account has a fraudulent charge on it and uber refuses to do anything about it. I officially deleted the app and note I'm done with uber. read more

Uber One does not save to Surge pricing. It cost $60 to go 7 miles even with Uber one. Do not pay for Uber one if you think it will help cover extra cost read more

Uber is a multi-billion dollar company, and yet it cannot figure out ways to pay the driving force that makes these billions of dollars for them, Enough money to survive. Their app navigation is sub par to say the best. Endless miles for small fees. The largest rideshare company in the world, and it cannot figure out how the map system works. Nor how to pay the driver, a minimum of one dollar per mile, for every mile, driven whether on a rode or headed to pick up a rider. read more

Uber overcharged me on a ride I did on 05/21/24. The statement on Uber app/site shows the charge of $20.24 including tip. They additionally charged $23.92 and I don't know why. It's not included anywhere in the app. Was unable to get a hold of anyone. Phone #'s unavailable. They only have help by frequently asked question. Will not be using them again. I'd rather take a taxi from now on. PS: They also have done the same thing on my previous trip of 10/02/2022 in Chicago. Driver was very nice. Just warning: be aware. Zelia L. read more

I used Uber yesterday, my doctors office called them because the office uses them for rides for patients. I left my phone in the car, with in 5 minutes the Drs office called the drive he did not answer they left a message, Then the Drs office called Uber and explained to them what had happened and that I would be waiting at the office where I was dropped off for him to return my phone 4 hrs went by no call or contact from the drive or Uber. I called my sister to let her know that I left my phone in the Uber car she called my phone he answered and gave here a line of bs. Neither he or Uber have reached out to us or the Drs. office. This is to let them know we are not going away. He has my phone and we know it, read more

Your drivers for Uber Eats are horrible, guy showed up tonight not speaking any english, had the wrong order and just left. You have done this to me before and I am done using your service I wouldn't recommend you if you were the last service on earth. read more

Service and drivers are always great. But, UBER, please stop allowing Tesla's model 3's as an acceptable Uber vehicle! The ride is harsh and horrible, difficult to get in and out of and seating is uncomfortable. It should be categorized as a micro compact, not luxury. read more

A lot of positive updates. More drivers and locations available. **RATE YOUR DRIVER** it helps solve a ton of problems! Supports very helpful! They have updated quite a bit here in 2019! Rating your driver helps eliminate issues. Many of the concerns listed below are addressed in the help section of the app. If you are new to using the app here's a helpful video: https://youtu.be/fvg5-vZDjsU read more

And the surge pricing drama continues! I scheduled a ride at $22-27 at 5:45 am (Florida) (my phone readjusted to central when I got home) my driver accepted and was on the way. I was IN the VEHICLE! And received a text saying "Fares are higher due to increased demand. You can cancel in the next 5 minutes without a fee. Please be ready when your scheduled ride arrives." I was already in the CAR! I got to my destination and was charged $41, I contacted customer service about the problem and explained I was in the car and never accepted the surge charge! I have attached conversation- they WONT adjust the fare the only offered $10 a credit for my next trip, I don't want a credit, this really is the final straw with this service. I don't want to find myself in this situation again, what if the surge had been $100 and I was already in the car! You can't get a live person on the phone, I've gotten a scripted response from three people and I've attached the screen shots showing the fare was already agreed as in place at the lower rate and the surge notification happened after I was picked up. But they won't acknowledge it or make the proper adjustments. So frustrating! read more

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I don't understand some of the negative reviews on here, guess I just got lucky. I find Uber very helpful to me, especially since I don't drive myself. They never seem to be very far away when I reserve a ride. Very reliable service. read more

I threw a large housewarming party yesterday and contacted KC shelter to donate all the unopened leftovers totally six or $7000. I called Uber ordered an SUV. Which took 25 minutes. Then they sent a compact. I called Uber corporate where they wasted 45 minutes of my time. in fact, I had a call back three times because they kept directing me to some service where I had a poll just solved their problem, I called Corporate. I got nowhere. I have been a loyal fan of her five years. My corporate account is in the tens of thousands. And no one could just send an SUV to pick up $7000 worth of unopened food to a homeless shelter desperately in need at 15th and Cherry about 25 minutes from my home. Normally, at this point, I would've given up and driven it myself, however, I broke my leg and I'm unable to drive. Hence why I've been using Uber for so long. I finally gave up with Uber and now a courier service, once I explain the situation is rushing a truck here at no charge to take food and drink to the men's homeless shelter. I find this unconscionable on Uber behalf. I repeatedly asked to speak to a supervisor a manager a Director was told "no ". Ubers gotten too big for itself. I make my living as one of the nations top branding consultants, primarily I fix brands when they become toxic and I'm very good at it. Part of this means I am an influencer with over 1 million followers on almost every social media platform. If you're reading this where do you think I'm going next. You have no heart, you have no soul, all you care about is money you don't even care about homeless people or shelters desperately in need of donations. I have alerted all the local media in fact several stations are on their way to interview. I assume you will be getting calls very soon anyone who's reading this if you want to help I would ask that you forward this reviewto everyone, you know or contact Uber corporate at 833-3 05-4871. Tell them you're calling in support of Neal pollock and your total disregard or care for our nations homeless. Trust me they know my name by now. All I ask is you take five minutes and validate. Think of your full refrigerator or half full refrigerator. Now think of homeless people who have no food and the shelters, who have no money to feed them. This will be your good deed for the week. Just call logger complaint tie up their network. I'm now moving on to Facebook then TikTok, then Instagram, please please help those who can't help themselves and please help those who are trying desperately to help those people. Thank you. read more

.I have been a fan of Uber since first using the service in Chicago, and I immediately knew that I would be using Uber on my most recent trip to Kansas City, especially considering their lack of transit. I really only used UberX three times while in town, however each time it was a great experience. Prices were fair, during my time using UberX the base fare was $1.50 + $0.18/minute + $1 Mile. Still cheaper than a taxi, and that price covers up to 4 riders. One thing that does bother me is Surge pricing, this happens during peak hours when riders outnumber drivers. It serves as in incentive to get more drives on the road, however it comes at the expense of the customer. Luckily I never had to deal with Surge Pricing, as there were more than enough drivers. All of the cars that picked me up were clean, and all the drivers were friendly. Overall UberX provides low cost transportation via their app along with a fare estimate. I will say that the fare can slightly vary due to path taken and time in traffic, however my experience was that the estimate provided by Uber was pretty much spot on. read more

Uber - Fast Pickup! - Taxis Near Me

uber is expensive! additionally they charged a $150 fee but there is no easy way to dispute or even find out what the Harte was for. since this is how I get to and from work, this extra charge was devastating. the charges are never the same, even though it is the same trip. in short, they suck! read more

WTF...Uber charged me over $5 because I didn't want to wait 20 minutes and opted to cancel my ride. Obviously, they don't care about any future business from me. read more

They are horrible I have had a guy put his hand on my leg several times when I removed it. UbEr did nothing. Then twice I have been charged 6$ for being left when I asked them to type in the gate code to let me out. Lyft has no problem doing it Uber just doesn't do it or can't figure it out I write it in the instructions and text them and call them and they kept denying the phone call. read more

Over the weekend we got to celebrate my mans 30th birthday! Friday We went out and enjoyed our friends company! After a long night we always trusted Uber to get us home safely. Saturday morning I noticed my cellphone wasn't in my purse anymore. Turns out I left my phone in the Uber . My fault I know! However when we tried to get my phone back our Uber driver Ergin refused to give the phone back unless we paid him. His exact words " you know I'm asking for money right?" We asked him what do you mean? This is our phone and our property you can't keep it and we will not be paying you! We can get the cops involved IF we have to..Ergin then responded with "you do that" and then hung up on us! We contacted the police and filed this THEFT. We contacted Uber explaining what we just went through and the illegal actions THEIR employee was making. Uber's only response was that they'd look into it. Sunday afternoon gets here and we get an email from our Uber, they DONT apologize for their employees actions instead they say we have got in contact with your Uber and you can pick your phone up in 48 hours downtown Kansas City in a location I've never been!? They COMPLETELY ignore us when we ask what is going to happen to this Uber driver. We ask them to meet us at Overland Park police department that way we can be SAFE. Again no response . Now I have to go get my phone 40 minutes from where I live 5 days after being told I can not have my phone back unless I pay this guy. I will NEVER recommend Uber to any of my friends or loved ones. UBER doesn't care about their customers or the law clearly( we even gave them the file number of the police report we filed) . We asked Uber 3 times what will be done and if this employee will continue to work for them and they just STOPPED responding to our emails and concerns post getting ahold of the driver. If this is the behavior they stand behind and clearly support then PLEASE PLEASE PLEASE be careful when using this company. read more

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UBER FRAUD ALERT!!! UBER STEALS MONEY FROM THEIR CUSTOMER'S BANK ACCOUNTS. IF YOU HAVE UBER, CHECK YOUR BANK STATEMENTS. They started charging me monthly for some "Pass" I had never heard of, got within a million miles of signing up for, or used (I used Uber about twice a year) and when I noticed it, after four months of $24.99 charges, they would only refund me for one of the months. It's in their records that they stole $25 a month from me for four months, and they did not deny that they had done it, they just chose to steal $75. And a Google search reveals that they do this a lot. AVOID UBER. THEY STEAL FROM THEIR CUSTOMER'S BANK ACCOUNTS. And again, if you have Uber, check your statements. read more

I've got a 5 Mile ride to complete and it will say $13.90 and it will never find me a ride so after 15 minutes I will cancel and the ride goes up to $26 this place is a rip off I ride Uber all the time and they do this to me sometimes the drivers even leave you at a stop you guys are a rip off read more

This fine young man... Welp... Someone I'm proud to call family... They made me feel like my toes were the only toes at the ball. In moments of doubt he made fun sounds and made me feel like I was in a safe space. I would definitely recommend to anyone letting this man and my esteemed cousin being your first choice for all your toe sucking needs. Thanks cuz!!! read more

Holy heck! Why haven't I tried Uber before? This is a great service with fantastic prices that everyone should try! They were offering a free ride promo so I decided to use it for a trip to Starlight. My wait was 5 minutes. Much less than previous experiences with taxis. The driver was super friendly. We had a nice discussion on the way. The car was very nice and clean. I was delivered right to an entrance gate. No worries about parking or sitting in traffic on the way out. The trip from my home to Starlight costs less than it does to park there. Round trip with tips would be about double the parking price, but none of the headache. Checking rates for other parts of town, Uber is very economical. This is a great service. Especially if you want to enjoy an evening of cocktails. Glad the city saw the value in Uber and they are here to stay! read more

It's really a shame when we as Uber drivers try to make things convenient for our passengers like charging cords for their cell phones and they steal them yes my cord was stolen from my rear charger in my car I find that sometimes passengers have way too many demands acting as if we owe them something instead of being grateful for the service that we provide they would not get all these extras in a cab read more

Uber - Use promo code prbm1 for a free ride or 20.00 off the trip download the Uber app to get started good for first time Uber customers only - Taxis Near Me

Used Uber for the first time in KC...loved it! This is way better than having to call a taxi. Taxis always take an hour or two to get to your location and on top of that, taxis are expensive!!! It's very simple- you get the app, request a pickup location, then in about 30 seconds, you'll get a notification of an Uber driver on their way to you. Beforehand, you can also see how many minutes it will take for someone to get to you. Depending on what city, that can be anywhere from 1-10 minutes. You can also live track them on the map and see which corner they're turning from too. It's genius!! When the driver is on their way to you, an icon will pop up on the app and you'll be able to see what kind of car the person drives and what they look like. At the end of your trip, there's no hassle of paying because Uber does it all for you. The driver ends his trip and your card gets charged the amount. It's so cheap that it's practically a $1-$1.50 per mile after I calculated all the fees. At the end, you get to rate your driver too. If you need a free $20 voucher on Uber, use the code dt6x0 Now, I can't say this for all people, but my driver was very friendly and was a great host. I'm definitely using Uber again when I get the chance. It's user friendly, cheap, and fast! read more

I tried Uber on Friday 11/2. was picked up at the Argosy for a ride to the Sprint center for a concert. Max , the Uber driver seemed somewhat put out when there was 3 of us and he had to clean out his front seat to accommodate. We were not 2 miles away when Max announces" I take you back to Argosy" Puzzled we attempted to ask why? Max driving too fast returned us to the argosy with out saying a word. I canceled the pick up and scheduled a new one as soon as we were dropped off. I was still charged 1/2 the fair for Max's attitude and was made late for the concert. Have been unable to make contact we Uber! read more

Uber Kansas City was pretty wonderful. We used it quite a bit so we didn't have to walk back to the hotel from the bars late at night. Most of our trips were right around $5 and we never had any surge pricing. I had to go to get my makeup done for a party and the estimate online was $10-12 Uber fare, but it ended up only being $7 each way. Woohoo! Ever since discovering Uber, I never travel any other way, but a few non-Uber friends took a cab home from the same party we did and were charged almost $20 for a ride that cost us $5 with Uber. All of the drivers were great too. read more

I have used uber several times and have had great service and experience with every driver until the last time I used uber. The last time was on a Saturday night and it was a ride home, the driver was kind of odd with a mildly abrasive attitude. My wife and I were able to make small talk just to keep the situation from being weird. After getting dropped off I realized I accidentally left my phone in the seat as he sped away. My wife tried calling my phone and after a few attempts the driver answered it. He gave her the runaround for a while but eventually he stated he didn't want to talk to her anymore because she was pissing him off so I spoke with him and he ended up dropping my phone off. I didn't like the experience obviously and I decided to delete the uber app as I don't think this is a situation I want to get into again. Now with a regular cab company you have the option of calling the drivers dispatch and getting the issue resolved but with uber the drivers aren't in direct contact with a dispatcher and as I found out the driver can be hard to deal with and or down right refuse to be helpful. read more

Fast time arrive, great driver both times iubered. I felt each time iwas rescued from an urhent situation and both drivers made me feel safe . Ihad my 7yr old daughter with me on the 2nd rescue. Uber is the BOMBDIGGITY!! I'M impressed Kelly Rinard 816 256 9630 read more

After trying to get a cab home Knuckleheads at 11pm on a week night to no avail for 90 minutes, I called a friend and promised myself never again. The next day I down loaded the Uber app and have never looked back. I can go anywhere in a 2-3 mile radius and spend $5.00, as cheap as a drink and have no worries. I can come from the northland and go to crossroads or midtown for $12 - $15. I can't imagine having a flexible social life without it. It's cheap, dependable and have never had a bad driver or experience with over 30 trips. Going out for a drink? Use Uber. read more

I am an Uber fan! The first time I used Uber was in Fort Lauderdale, FL. The driver drove us to Miami. The fare was $40 but with a promotion code from someone, I paid $19.92. You don't have to pay a tip unless you want to. If you need a code for Uber use sherryw232. I used Uber 4 times while in Florida and never had to wait more than 5 minutes to be picked up. read more

Solid! Ola was Uber friendly and motivated me to use the service every time I visit KC and need a ride! Cheers, O read more

I had to order an Uber for my aunt so I text the driver her name and description and he replied right away and even sent me a text letting me know he got her. The driver was excellent! read more

I ordered an uber to pick me up and it gave me a 16mn eta. So im waiting downstairs and it said my driver would be here in 1mn...then all the sudden it assigned me a new driver and gave me a 5mn eta then when it was almost here it assigned me another new driver and gave me a 15mn eta...thats 36mn of waiting when it originally was only supposed to be 16mn....terrible...why would it assign a new driver when the one that was coming to get me was only 1mn away!!! read more

Another bad joke. Like Kansas City needs more of those. Supposedly a person can prearrange for an Uber needed for a future date. I tried it. App is crap. No confirmation given. Extremely unreliable, which is exactly what I DON'T need when trying to arrange to get to the airport by a specific time. read more

Don't drive for Uber. It is near impossible to get help. I have been trying to delete my account for days with no help. I am going to have to change insurance company because I can't prove that I no longer work for Uber. read more

The app is never right. When a driver on it's way they can never find my place. Hope they can make it better. I chose lyft over uber. Lyft has deals for the rider and give free rides based on 5 * rating. read more

Take responsibility Uber I landed in KC from LAX yesterday for a critical business meeting. I put in the address for Uber, the driver arrived and then I got on a business call for the 30-minute drive. The driver dropped me off ($46 charge) and drove away. I realized he dropped me off in the wrong location for some unknown reason. I called another Uber driver who got me to the right location (another $8.14) I missed most of my meeting. Uber refused to refund me because they dropped me off in the "right zone." Uber called after the post and made this right. Thank you. read more

As an Uber driver I have enjoyed the experience up until now whereas after 400+ rideshares I get a drunk complaining about distracted driving after I told them I didn't want open containers of alcohol in the car. Then a day later I get reprimanded in a message on their app. Threatening to suspend my driving for them. Not sure how to respond in-kind to them. It feels like the drivers do not have a voice when it comes to exaggerated/bogus complaints. But for the most part... I really enjoy serving and meeting all kinds of folks. read more

I started using Lyft because I have not been happy with Uber's recent choices. This is a small one, but their cancellation fee is ridiculous. I understand it is a policy, but it is not a police I am happy about. read more