The Kirklin Clinic (5/5) has always pulled through for me. They are the main reason I moved back to…read moreBham in the first place since my physician was here. The quality of care I have received has been more consistent than it has not. There have been one or two individuals I haven't cared for, but I took the proper channels to address them. Parking is a pain like any other medical facility so be sure to account for that when deciding your arrival time. Be aware of EVERYONE walking in the garage. Someone will pop around a vehicle in a blind spot quickly. They have coffee that you can purchase at the cart or Starbucks if you just really need it. Sneaky Pete's and Wall Street Deli are easily accessible if you don't bring your own food, snacks, drinks and of course there are other options you can walk or drive to if able (sending someone else is ideal if you're here for treatments instead of a regular appt). Bathrooms are clean/checked often, facility is clean, most staff is pleasant/helpful. I find it easy to navigate by following the signage. Add some additional time for elevator wait times in case they are busier than normal. This is a high traffic building in general. My main complaint (0/5) is with the changes in the 5th floor infusion clinic (I can't speak for other areas). The individual that took them over at the end of last year has made several changes. One of the main ones I find an issue with is claiming there is no budget for snacks or drinks for the patients anymore. It used to be customary to offer a snack and drinks upon receiving your treatments to help with nausea, mask the horrible taste you have while receiving treatments, provide something for your time there, etc. I bring my own anyway, but there are several individuals who simply forget, don't focus on it because or pain or discomfort, or cannot afford to do so. There were 6 complaints I heard in the pod I was in for my most recent treatments over this change. I loveeeee the nurses here and even they aren't pleased delivering the news each time. UAB makes entirely too much money to claim $.05 cheez its, peanut butter crackers, chips, etc are out of budget. They offered that and more plus ginger-ale, juice, other sodas or water for years! The little things tell you if a facility cares about/values you as a patient. If you think people don't notice - they do. Even from something the higher ups feel is so small.

We arrive at Kirklin an hour early expecting all upsets and mishaps. Well, fortunately, we had…read morenone. From valet, to information to patient escort, this group is exceptional. We were in and out in an hour and a half. Thanks to the entire clinic and CT area staff! We have to come ba

I typically visit UAB Kirklin/Whitaker Clinic, but occasionally I can see my doctor at this…read morelocation. If you don't want to worry about parking or crowds, this is the place to be! I had a radiology appointment before I saw the doctor, and it was literally three doors away! I felt like I was in a small town, but I was being seen by top notch doctors in the state! Living in Trussville, Leeds is def. closer than downtown (and less traffic)!

Medical staff and physicians are amazing. I would give them 5 stars but the only issue is the front…read moreoffice check in person needs more training in customer service, respect and patient care. Everyone from beyond that is amazing.

Pro tips: Valet the car!…read moreArrive early if you need a wheelchair. It takes some time. There is a coffee cart on level two, that closes by 4pm. We came for a surgery consult. All the staff, from valet, patient transport, check in and docs.... All kind, compassionate. I feel like they each care about the patient needs and outcomes. I also found the space to be very calming. Which was super helpful. The bright light streaming in. The facility was also very clean!! Which I find to be indicative of quality of care.

The Kirklin Clinic delivers high quality care. It's the parking. Insanely bad design makes the…read moreplace a disaster.

Another easy and smooth appointment. Street parking and the parking lot in front of Whitaker Clinic…read morewere full when I circled around. Parking in the Kirklin Clinic lot was accessible. This is a busy garage that I am very used to (just drive to the 6th or 7th floor and you're almost always guaranteed to have a spot without struggle). Take the elevator to the 2nd floor, use the crosswalk in the garage that connects Kirklin and Whitaker Clinic, pre pay for your ticket once leaving at a kiosk or pay the attendant (prepay is typically faster to get out). I'm so thankful this clinic (for my floor) has a 30 minute grace period because a 30 minute commute took an hour and 15 minutes the day of my appointment. It pays to normally plan to arrive to my appointments 30 minutes early so I had 15 minutes of a grace period left. Staff is efficient, they got me in and out much faster than my initial appointment, all questions were answered, we agreed on how to move forward and I was sent on my way. Very satisfied with my choice to use this facility.

The facility is a top notch facility but the parking is horrific! I come here quite often for…read morefamily and friends, parking is always a nightmare! We ride through the parking garage looking for an available space when some drivers take up more than one space, it seems on purpose. We pay for this aggravation just to walk long distances to get to your clinic. Boom, you're blood pressure is elevated!. Fix the parking or don't charge the patients!

I've been a patient of this practice for a couple of years now, but I've always seen the nurse…read morepractitioner until now. The wait can sometimes be lengthy, even with an appointment. The office is kind of run down looking, but they are supposed to be moving into a new facility any day now. The office staff is normally polite and helpful. Dr Alred herself is soft spoken, patient, and kind. She takes a lot of time with you and gets a thorough history. I was also appreciative of the fact that she answered all of my questions and didn't talk down to me like some doctors have a tendency of doing. They offer in house laboratory services, which is nice than being sent out somewhere else for labs. If you have to call the office for anything, the staff responds to your request in a timely manner. I'm very pleased with my experiences here!

Dr. Alred is an excellent doctor. I recomend her to all my friends. Her staff is very friendly…read more Her new location is inside Shelby at the professional building.

I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

I've been seeing Dr. Allyson for years. She's always honest, personable, kind and gives me options…read more I love that she listens and finds ways to relate to the things I share. The location is close by and the staff is always really nice and professional. From the lab team down to the intake on to the medical assistants... I've always felt so welcomed here. Also the office is always super clean and there is parking right in the front.

Just walked out of this very unprofessional establishment. Had an appointment for 10:30 a.m. on…read moreApril 28th, 2026. When making this appointment over three weeks ago I was told that they had a cancellation and if I didn't take this appointment I would have to wait until October. I arrived for my appointment at 10:15 a.m. which is fairly standard for most medical practices, and I was told that the CRNP (Dr. Allyson Gilstrap was on leave so I wasn't even going to see a doctor ) could not see me since I was not there at 10:00 a.m. To be fair, it was suggested, not mandated, to be there a half an hour early to fill out paperwork which would have taken maybe 10 minutes. But I was not made aware that if I was not there by 10:00 a.m. on the dot I would not be seen. I should have been told that. They asked me if I could come back at 3:00 p. m. That would not work for me and I said no and walked out. What is the purpose of making an appointment and arriving early just to be turned away for not being there a half an hour early!! Who does that?? I've never heard of such a thing!! And I should have been able to fill the paperwork out online like most medical practices offer now, and not this out-of-date system. I hope that the person/persons running this place rethink their policies because this clearly is not the way to treat new, potential and existing patients. Turning away a new patient for not being a half an hour early for their appointment is very suspect to say the least. I have since spoken to several people that I know in the medical profession and told them of my experience with this practice and they outright told me this is absolutely wrong.

Just as my Neighbourhood Facebook group said - this is an excellent place to go for a walk in. Dr…read more Sing(?) even asked me questions that were not related to my issue. He saw I was pre-diabetic and asked when my next diabetes test was because the Cortizone shot would produce a sugar spike. He even told me that a bone that I broken 2 years ago had healed. He was also a good communicator, showed compassion, calm demeanor. He treated me like a person and when he injected my hips, I felt almost nothing. All other bursa hip injections that I have had have hurt immensely (APP, UAB higlands ground floor). Either medication has changed since then or he is a highly skilled Doctor who can inject without even hurting you. Amazing! I would have liked the receptionist to be much more polite and speak more clearly. She seemed impatient. I don't think it was because the practice was busy, when I got there an hour later it was empty, but who knows. The waiting room was comfortable, clean, cool with cold water bottles to drink! Bathroom was spotless and parking was easy/free. Perfect place to go if you live in Birmingham city, Homewood, Mountain Brook because you don't hit rush-hour at all. (2:30-4:30 on Monday

Visiting a place like this is like visiting a mechanic, it's usually not for a happy reason. Thus…read morewas why we were here tonight... my daughter rolled her ankle at cheer practice. The trainers at her high school recommended an x-ray so we brought her here. Located in the relatively new and very nice and eclectic "Brocks Gap", OS1 is in between a ballet studio and Moe's BBQ. Also in the same strip are The Trak Shak, Whole Scoop Ice Cream Shop, Santos Coffee and Tre Luna Bar & Kitchen. A very small front door leads to a modest and simple waiting room with a complimentary Keurig and canned sodas. There's a small counter with a receptionist. OS1 calls themselves a Sports Injury Clinic and indeed they are. They have trained sports medicine specialists on site. They have convenient hours closing as late as 7. They claim to be less expensive than the ER with decreased wait times. Finally, they can take X-rays and have MRI equipment on-site! We arrived with our injured daughter about 40 minutes before closing. They normally don't see new appointments past 6, but we were greeted with a friendly face and after checking w/ the medical staff, they immediately took Sarah "to the back" while Tammy filled out the paperwork. In about 10 minutes, we were back in the exam room where Dr. Beidleman was already examining her ankle. From start to finish, we were walking out of OS1 in about 30 minutes. Dr. Beidleman was kind, sincere, sympathetic and most of all professional. His nurse who came in to help show Sarah how to use her fancy boot was also fantastic. Everyone who was there was extremely friendly to the point that it kind of creeped me out... in a good way! So having said all that, I need to add that at 7pm, the NCAA National Championship game Georgia vs Alabama was going to be broadcasted and their entire staff might have been trying to get us out as quickly as possible. Also, since it was the last hour before close, there wasn't any other patient there so we were their center of attention. Would our experience be any different if the NC game wasn't coming on at 7 or if we were there in the middle of the day with 5 other patients?!? I don't know. But I do know that this experience was exceptional and we will be returning. In fact, we have a followup appointment in a week. I'll write an update...