This is a small office in an ever-growing neighborhood. The employees are always very nice and professional. My review is based upon recent issues with having mail/packages delivered. I live in a triplex, with my unit being in the back of the house. Triplex = 3 units. Two up front, one in the back of the house. In the past couple of months, I have had several instances where my mail is not delivered. Packages are sent back to sender as undeliverable. I've lost and not been able to get back at least 3 packages of medication, that my insurance company refuses to send me replacements for.
I reached out via the website and have been working with a gentleman named Jesse. Postmaster for that location perhaps?
I've lived at this same address for over 6 years and then all of a sudden, my postal carrier decided on their own, that I didn't live there any longer and stopped delivering my mail. I was told it would be taken care of and it seemed to be for a couple of weeks. Then it stopped again. Again, I contact the PO and then have to contact businesses who have tried to send me packages only to have them marked as undeliverable. One time the reason was because my apartment number wasn't on there. Ok, that's sort of stretching the reason, as again, there are only 3 units and my mail has my name on it. Leave the package. It belongs to one of the three tenants.
Apparently the issue is that the mailboxes are small and I don't check my mail every day as I live in the back and am handicapped so it's hard for me to get up there every day. But did the postal carrier check to see if there was anyone there? Did I put in a change of address, no.
I have spent several frustrating hours on the phone with this post office and various companies who have sent me packages that were then not delivered. This has been very distressing.
My last phone call with Jesse, he told me he promised me I would get my mail/packages. So far so good, though I'm still out of several medications that I cannot get my insurance company to resend to me. I do appreciate Jesse's follow-up with me. I don't know what is wrong with the postal carrier though., read more