This was a brief visit to get a dozen post card stamps, stick them on my cards and then drop them in the mailbox. The clerk who helped me was pleasant. The interior was tidy and the counter with packing materials was stocked. There is a lane of mailboxes so that you don't have to get out of your car. That's always a win. [Review 18821 overall - 356 in Tennessee - 2344 of 2022.] read more

US Post Office - US Post Office, Chattanooga - Post Offices Near Me - Chattanooga, Tennessee

See all

Such sweet ladies who work at the front desk here. I come to this location regularly to drop off depop packages and they're always helpful and kind. read more

Once again I have to go up here to pick up a package which of course they don't have. Because a so called failed delivery which they didn't even try like always. I hate this place so much. They never do their freaking jobs just sit in the parking lot and drive off after playing on their phone for a while if I can find the photo and Video I will definitely upload later. I wish I could find out what to do so my packages never come to them. They need to be shut down expeditiously read more

I ordered a bunch of packages on Black Friday from Amazon. Now this carrier is saying they can't deliver it come pick it up. Why would I order something online and pay Amazon 159.99 yearly to pick up my own packages. I took the day off go into the store and wait for 2 hours in line just to be told they don't know where my package is. I would rather work with Russia than to ever step foot into another one of these locations. Stay away!!! Waiting on hold is much better than sitting in a store so Karen can tell you it's not her problem. read more

I live in bayberry apartments, and last week I'm assuming it was supposed to service that came and removed our mailboxes, we don't have nothing to do with whoever was supposed to have threatened the mail later or whatever but we need to get our mail. read more

These are the nicest people. They will work with you and help you. Patient, for the most part.

HORRIBLE HORRIBLE HORRIBLE. genuinely the most pathetic case of "you had one job" I think I've ever had to deal with. got the absolute runaround trying to get a package delivered. they "couldn't access" my APARTMENT DOORSTEP to leave a package only slightly too big to fit in the parcel locker. I get packages delivered to the doorstep frequently as does my roommate, without issue. they didn't answer their phones at this branch, and when I finally spoke to a USPS agent from the general line, i was told I would be contacted. I wasn't. Tried again later via their text line. "You'll be contacted." Surprise! I wasn't. a week and a half after my package was supposed to be delivered I ended up having to TAKE OFF WORK to pick up something I PAID to have shipped to my home. and I was told "oh well, just come pick them up here when they don't fit in the parcel lockers." If I wanted to pick something up I would have bought it from the store. This is ridiculous. read more

If I could give 0 star I would. The worst post office I've ever had to deal with driver wise. All my packages are never even attempted to be put in my mail box even if they would they would fit they still say "delivery attempted" on my tracking order and I have to go pick them up at this post office which is 15min away. I've never been left a note on why the package wasn't able to be left in my mail box the lack of communication is beyond frustrating. I wish switching post offices was a thing. read more

I know it might sound hard to believe, but this is a post office where the regular counter clerks actually know what they're doing, are familiar with the rules & regulations, are friendly, helpful, and a joy to deal with. If all postal employees were as good as Debbie and Karen, the USPS wouldn't be the mess that it is! read more

I have had the most difficult time with this place. I have been receiving packages since I first moved to the area from Downtown Chattanooga. The place is very, VERY, wishy washy. I needed a product that I bought, per doctor's instructions and I kept going at it tooth and nail with them to have them delivered to my place of residence, due to my work hours....The first time they claimed that they couldn't deliver it because they "couldn't reach the mailbox". The second time they attempted to deliver, my significant other was home the entire time waiting for them and they never attempted to actually deliver the package. The other residents got their letters and whatnot, but I didn't get my package. They knew that someone was going to be home and nothing stopped them from delivering the package, they just didn't bother to make the effort. They claimed that they couldn't just leave the package...I emphasized to them how they left it at the mailbox all of the time (I frequently buy items online due to the fact that Walmart doesn't typically stock what I need) and how this time shouldn't make a bit of difference. It really didn't. They either put it in the package dropbox or leave it near one of the apartment complex's surveillance cameras. They eventually, did the right thing and delivered my package anyways. I've honestly had it with this post office. I have bought gifts for my boyfriend for Christmas, that you cannot find anywhere, but online and this service just refused to make the effort to actually deliver the package. I have been home all day, sitting close enough to the door to where I could hear somebody knock. Did I hear anyone? No...of course not! Now I have to fight with them to get my boyfriend's gift before he comes back home. . .Thanks USPS for making Christmas far more difficult than it should be. read more

TERRIBLE !!! for an entire year now I've been dealing with this nonsense. I've never experienced this at any other home I've lived in! Almost every single package I order says "delivery attempted being held for pickup" which is ridiculous considering I've even went as far as to putting a camera off my house facing the mail box. Most of the time the completely skip right over my house and the other few times I get lucky enough to go catch them after my camera pick them up driving by WITHOUT STOPING! I've had numerous conversations with the manager and nothing seems to change. This is extremely frustrating and as of today me posting this, my family has Covid and had to make orders so that we could get delivery but what do you know? I got a notif telling me "delivery attempted" when it in fact WAS NOT. I'm so tired of this. How am I'm supposed to get out needs now? Walk-in the post office with Covid? RIDICULOUS read more

I was awaiting a package that I was tracking real time on my cell phone, It said it was out for delivery and I was at home waiting. When I saw the carrier coming down my street I went outside to wait. They stopped at the house before mine and sat there chatting with someone for at least 15 minutes. Then on my phone I got the notice that they had scanned my Item and it was recorded as delivered. When the carrier pulled up I was handed my mail in a bundle of 3 pieces stacked together. When i got into the house my tracted item was not there. The carrier, did not put it with the rest of my mail, but drove off with it. I have gone round and round with the people at the post office stating that the carrier stole my item, all I have gotten from them is the run around, lies and dismissal of my complaint. What a very poorly run post office this is, lacking in ethics and the ability to provide honest and timely service and to enforce postal laws and regulations, but have allowed this carrier to go undisciplined for this violation. I am very displeased with their inaction. Beware, they seem to think it is ok if a carrier steals your mail, as they were very uniterested in doing anything about it, save lying to me , giving lame excuses like it went to another adress while it was scanned at my adress, and blamed the carriers dishonesty as my fault for not having insurance. This is appaulling behavior from tax payer funded public servants !!!! Been living here awhile and have never experienced anything like this !!!!!!!!!!!!!!!!!!!!!! read more