I went in to pay for a lock change for my mailbox. I am a landlord and my last tenant took both…read morekeys. They refused to allow me to pay for the locks to be changed to the mailbox to my own place.

went to get a letter I had to sign for YESTERDAY , was told it was out for delivery, never came…read more went to get it today.... line of people waiting.... Ringing the bell, no one came. they were too busy in the back. People waiting and ringing the bell for 45+ minutes?? That's not right! The counter people should be at the counter! People come on their way to work, on a break, etc and can't get help? When someone comes they state to just leave packages on the counter? Excuse me? Cant get a letter because they're busy. No one answers the phone and the 800 number is useless! If you can't do your job, don't open the door to help people!

I don't usually expect much from any government run facility. The people here don't smile and…read morethey're not very friendly. Is that a government prerequisite? They have stamps, so I'm sure they can help you with that.

When you go into speak to the manager she makes you wait 10min and then someone comes up and says…read moreshe is too busy to talk to you. They make you fill out a paper. No follow up call almost a week later.

Absolute joke. I never review places but this office held my package (expiring goods) for nearly 2…read moreweeks before delivering it to me (I live like 15 mins away.

I'm a truck driver that delivers newspapers to the post office every night. And every night I'm…read moreharassed by a man name Prince or at least that's what I've heard them Call him. He is bullying me harassing me and hindering me from doing my job. I've called every phone number There is to make a complaint and you get nothing but robots. I don't know how else to do this other than call the police when I get there and make a report on him for harassing and bullying and hindering my job. obviously the post office is not gonna do anything about it because I've told them about it. Dock manager I told she knew immediately who I was talking about. I did not know his name and she knew, if that tells you anything he is harassing other people also and getting away with.

They are the worst post office that I have ever dealt with! My package from Amazon was reported as…read moredelivered but is either missing or stolen or never delivered! "what else you got"??? REALLY! Try using correct grammar!

Postal carriers don't deliver or pickup mail daily or regularly. Spoke to post master and still…read morecan't get mail picked up. Makes it difficult to run a business. This has been going on for months and there is no improvement. By gosh they are out on Sunday's delivering Amazon though. Can't rely on getting or sending mail anymore but what are you to do? Guess I'll start complaining more.

Nice fast service ! Right down the street ! Cool art on the side of the post office ! Very reliable…read more!

I've had multiple packages "lost" through this post office within the last 2 years. The absolute…read moreworst and most shocking instance of all however happened this week when I opened up my mailbox (that requires a key) and my package was ripped open and the contents were stolen. I filed a claim and called the local branch about 100xs. You'll rarely get ANYONE to answer. Someone finally called me back in regards to my claim and I guess had my claim mixed up with someone else's and were shocked and told me they would review the cameras regarding my stolen contents and get back to me. Naturally they never called back. Finally got someone on the phone the next day and got put on hold for 20+ minutes until they closed. Horrible horrible service. Cannot believe my 100$ leggings were just stolen right out of my package. Awful.

This Cherry Log location is a great little post office. Super friendly and cooperative.read more

Here was how our package got delivered today, in the rain, in Ooltewah…read more Just threw it out the door, in the rain.

Employee in the store advised me to tape my package a certain way, and I observed the package WAS…read moretaped this way. I don't know if she was having a bad day or what, but she was confrontational after that. I won't be visiting this location ever again. It's not worth being publicly insulted and having a scene over tape.

This was a brief visit to get a dozen post card stamps, stick them on my cards and then drop them…read morein the mailbox. The clerk who helped me was pleasant. The interior was tidy and the counter with packing materials was stocked. There is a lane of mailboxes so that you don't have to get out of your car. That's always a win. [Review 18821 overall - 356 in Tennessee - 2344 of 2022.]

Such sweet ladies who work at the front desk here. I come to this location regularly to drop off…read moredepop packages and they're always helpful and kind.

I have been here multiple times. Typically I receive service which is well above any post office…read moreI've ever visited. There are two younger ladies that their levels of service are astounding! This past week I went and was received by someone who was very rude. Apparently I interrupted her lunch break. I didn't know she was the post office employee. I followed her from the parking into the building. Literally about two steps behind. She walks in and pulls the door behind her. So, basically closing the door in my face even though she knows I'm there. She then walks into the back room. She plays around for a while before opening her window. She didn't smile or say thank you or any of the pleasantries I'm used to at this facility. I drive out of my way to come here because of the service, but it's not worth it if this keeps up. I'll give it another shot or two. I hope the unbelievable service I've received in the past comes back. I've been amazed by this particular post office. It has been like no other and I've visited MANY in all the cities I've lived.

Not friendly, didn't update address forward so aggravating!! No mail for a month all my mail was…read moresent back so much messed up stuff

I have always had such great experiences with this local office. The staff is friendly and try…read moretheir best to accommodate their customers. I recently missed a signature needed package, and a wonderful staff member offered to get my package to me that day after a call to get info on the package! I feel we are very fortunate to have such a wonderful office with conscientious staff.

Any time I want to make sure an out of town friend or family member receives a gift on time, I mail…read moreit from this post office location. The staff are always happy to answer any questions on figuring out package arrival times and related costs. Even when there's a line of customers, they greet each person with a pleasant smile. They also don't rush you if you want to view all the new stamp options. This location also usually has supplies sometimes needed like pens, tape, and envelopes too. And if you're going out of town, you can guarantee that your mail will be held here until you pick it up if you put in that related request. This is a great U.S. Post Office location.