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    U S Post Office

    3.0 (1 review)
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    3 years ago

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    United States Post Office

    United States Post Office

    2.1(11 reviews)
    7.8 mi

    I was in the hospital back in Sept 2025 so had my sister call and have my mail held. I was injured…read moremuch more seriously than originally thought so had to spend two months in assisted living. A friend drove me to the post office to pick up the mail that had been held and to have future mail forwarded to the Assisted living. First of all, there was nothing but junk mail that had been held. I have informed delivery so I know for a fact that a lot more mail should have been there, including new checks and a debit card. NOTHING but junk mail was held. I filled out a forward of address card since I would have to spend 2 months in assisted living. I never received one bit of forwarded mail. When I was well enough to come home I stopped at the Shelby post office and there was not one piece of mail. This means that all my bills, checks, debit cards etc were lost from the beginning of Sept through the end of November. Nowhere to be found. I even checked in post offices in Hickory to see if they knew anything. NOPE. 3 months of lost mail and no one is being held accountable. I have never had such poor service from any post office before this. If I could give it a zero rating I would. It should be investigated or closed for the lack of efficiency.

    I had to stop my mail carrier today and ask her if she was new because our family and our neighbors…read morehave noticed a big improvement in service! Thank you so much to TAMERA! We now get the correct mail in our boxes, and we get the missed package delivery notice taped to our door and not in our mailbox like before (and before we were home, so we knew there was no actual delivery attempt made). Keep up the good work! Whatever changes were made, they're great and we are noticing, we sincerely appreciate it!

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    U S Post Office - postoffices - Updated May 2026

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