The rides show up late most of the time. Dispatch has the cars packed with as many people as they…read morecan like sardines. Dispatch has the drivers running around in circles, trying to get them to pick up everyone at once even if the car is already full. Late to appointments. Not good service at all. One time I called newport and they said the car will arrive in 15 minutes. 45 minutes later there was no car so I called again. Dispatch said that a car to pick me up had not even been located yet. The car finally came after an hour of waiting in the cold. This is just one story. I do not recommend. Also, most of the drivers I've dealt with are ok. It's not so much the drivers (some of them are rude and are no good) the real problem is dispatch and the car company. They make the drivers pick up as many people as they can and run around in circles and make people late like I said above. Most of the drivers are ok I am not placing the blame on them, the problem is the company.

I use Access-A-Ride and Medical Transportation with Newport Car Service. My ride is late every…read moretime and on one occasion the dispatcher totally lied to me. I called three times inquiring about the same ride. On the first occasion, she told me my ride was 5 minutes away. I waited 10 minutes and called again, she told me my ride was coming up the street. I waited 5 more minutes and she told me my ride was outside. I waited another 5 minutes and called Access-A-Ride. The operator informed me that my ride was across town picking someone else up and it would take 25 minutes to get to me. In total, I waited forty-five minutes for a ride that never showed up. I had to call a taxi and pay $45 to get to my location. Totally unacceptable and unreliable. Unfortunately, I live in Staten Island where Newport is the only broker. Avoid Newport Car Service at all costs.

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

Great experience with On Time. This trip I had several last minute changes to my itinerary,…read moreincluding one that required a 4:30am pickup with a late night airline cancellation the night before. All was handled professionally with the phone always answered, no matter the time. I look forward to continuing using this service. Thank you Ashraf.

I've used this car service for airport pickups in the past with no issues. However, most recently,…read moreI had a very unprofessional experience. After being picked up Newark Airport and driven home, a few hours later I received an email from the company saying they were charging my partner and me a $15 fee, when we asked why they said it was because our baggage was "large" and "heavy." There is nothing on their website that states an extra fee may apply, and no definition of what large or heavy mean. We each had one suitcase, normal size for checked baggage. In fact, we used their car service in the past with the same luggage and there were no issues or extra fees. When we had checked in before our flight both suitcases weighed about 40 lbs, well below the weight limit for checked luggage. Due to the lack of customer service and surprise fees based on no legitimate evidence, we won't be using this car service again.

- driver was on time - clean bus…read more- we left forty five minutes after the agreed upon time and the driver was nice about it - he was also nice with our crazy requests - Bluetooth speaker on board - company was very responsive with communication

Punctual, professional and high quality rigs! I would absolutely book with JRB again!read more

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

George is so easy to work with. We have multiple things going on and he handled it with ease and…read moremade our trip so much easier and enjoyable. We were flying in Newark. And my parent flying in on a different airlines. Both were late but George tracked us and even waited between ours and my parents flights. He was very familiar with the area. Next morning arrived at our hotel early and took us to the cruise port. He's vehicle is clean, comfortable and able to handle all our luggage. I highly recommended Carmen Coach for the best experience.

Excellent service including constant updates and communications throughout airport collection. A…read morevery accommodating Professional service. Highly recommend .

We took the Staten Island Ferry for a quick round trip on our final day of our NY visit. The trip…read morewas great in spite of the drizzly April weather and we were able to see quite a bit of the NY skyline as we made our way back to Manhattan. The terminal was well organized for loading and unloading passengers with clear signage and announced direction via the overhead speakers.

Looking for a way to get into the city? This ferry will take you there 24/7 365 days a year…read more All you need to do is wait at the terminal and walk on in. Not only is this very functional for the people of New York to travel back-and-forth for free from Staten Island to the city. This Staten Island ferry goes to the Whitehall terminal.

Great cruise terminal in Bayonne NJ. Easy to navigate if you drive your car. You will first drive…read morein a circular drive path dropping off your luggage to baggage handlers and if you didn't tag your luggage they will, just have your deck number and cabin number available. Once you do that you continue driving to long term parking which is right next to the terminal. 4 levels of parking. You scan the QR code to pay for parking $30 per day for car $60 per day for larger vehicles. I recommend doing it before you leave the garage because you need to know your license plate number. You won't be charged until you leave. Camera takes a picture of your plate. Cruise terminal is very clean and workers are very helpful and friendly. I would definitely recommend cruising out of this terminal because of the ease of operation.

My experience was not great. As I parked I was handed a metropolis card and told that I needed to…read morepre-pay. The card had a QR code that kept directing me to the sites main page there were no directions or additional information. I went back to the parking attendant and was shooed away. Inside I asked and that team told me I would pay once I got off the ship. That was not the case when it was time to leave I could not leave as the gate would not open. The attendant shrugged even when I showed him the issue and did not assist me until another car had the same issue. Then he called a woman over and we were able to pay via a card scanner. In general the process was stressful and there was a clear lack of communication, clarity and consistency. The port was also very back up and we sat in traffic for 2 hours. I would not come back to this port as it was extremely stressful during my cruise on the Oasis of the Seas.

I have been using Quick Ride for years and is the only car service I will continue using. They've…read morealways gone above and beyond in accommodating me with excellent car service to/from JFK or Newark international airports (especially with the construction going on at JFK). The drivers are professional and have clean cars. I always feel safe riding with them and tip generously for their outstanding service.

This is really a service for those living in the Chinatown/ LES / East Village neighborhoods…read more Quick Ride always comes through for us to go to the airport, because the dispatcher is on the ball Still, I always confirm my reservation because it is just safer to do so. I have found Quick Ride a little less efficient leaving from the airport to home, because we usually have to wait for the driver to get to the terminal from wherever they are parked. It is CASH ONLY!

Got these guys via Access-a-Ride. Waited over 40 minutes, had several people the car was 2 minutes…read moreaway, even received a notification the car had arrived and nobody ever showed up. Had me waiting on my injured legs almost an hour for no reason. They ended up denying I ever had a ride to begin with. Absolutely despicable.

My fiancee and I took Belle Rock car service They have…read moreMedicaid transportation. I wouldn't consider this car service rude and unprofessional. They never have any cars availble. We tried to give them another chance . The phone keeps ringing and we don't live far from belle rock there is no one isode and the doors are pad lock. There is another name ont the window of the place. There are no cars there. So we belive this car service is closed or temporarily. If you want a good car service we usally call MAS and ask them to send AUILA Car service.