just did a tour with Luke yesterday. Great tour , very informative and a great atmosphere. i would…read morehighly recommend Reel New York Tours for your travel plans . You will enjoy .

We had the best day exploring New York City as a family. We have three girls ages 20, 12 and 10…read more Like did an amazing job of making the history and city exciting for each of them. They asked to hang out with him the rest of the week. He stopped for snacks and let me customize the day according to what the girls were interested in learning. Thank you for being a part of our memories!!

Scammy, unresponsive, and complete trash! Ordered the 9/11 museum tour for 5 people - $395. Was…read moretold to download the app to access the tickets. Fast forward to the day of the tour. I open the app 40 minutes before the tour. It tells me the tour starts at the church next to the One World Trade. Ok so we trek over to St Paul's chapel at 9:45. No one to be found. Waiting around until I check the app about 9:55ish (tour starts at 10) and notice it says to message in the app messenger for specific meeting location. So I shoot a message. I wait until 10:15 and still no response at which time I decide to just go ahead a go buy new tickets. I don't get a message back from Nina B until 1:45pm (3 hours and 45 minutes after the tour starts ) telling me it's my fault I didn't check the email even though the app tells you to communicate and get the tickets in the app. She would not accept any responsibility and refused a refund. So I had to do a charge back, which I obviously won. See my communication times and screen shots below. BEWARE AND DO NOT DO BUSINESS WITH THIS COMPANY. I told you I would get my money back Nina B

We did the 5 Borough tour and had the most AMAZING guide!! Solange Rodrigues was so knowledgeable…read moreand personable. She was a wealth of information on every place we saw. My granddaughter and I throughly enjoyed our tour. She also took photos for us and our group at any of the stops. She was so professional and we highly recommend her and this company.

Queens Food Tours is a culinary and cultural walking tour company that focuses on Long Island City…read more Suitable for all age groups and fitness levels, customers experience an exclusive taste from some of the best eateries and hidden gems in Queens. In between the food tastings, they receive an insider's view of the culture, history, and architecture that defines the area. Address: www.foodsofqueensny.com

A delicious and informative way to get to know long island city. Took a weekday afternoon tour and…read morereally enjoyed both the food(you will be full) and interesting local history. Perfect amount of walking to make room for the next tasting .Guide was thoughtful and detailed a true embasdor for cusine in the area. Guide gave great recommendations and I am looking forward to exploring more of the dining options available in the area.

I am a travel Agent in Houston, TX. We recently booked 4 group shore excursions in Buenos Aires…read morewith Port Trips. All 4 trips were handled professionally. The meeting times were all on time, the tour leaders all professional and experienced. A job well done. I would highly recommend Port Trips for your clients. In addition to the group trips I have used Port Trips in the past for one of my upscale clients on a private tour and it was also completed as planned and very well done!

Avoid this company, they are nothing but scammers. We recently booked and paid for an excursion in…read moreOlden, Norway for 7 people. No one ever showed. We tried calling while at the port, to all 3 numbers provided. The one on their confirmation letter was disconnected, the other no one ever answered, stating that the voice mail was full, to try back later. We tried for over an hour, but could never even leave a message. The third number was a local number to something with just an answering machine, which was in Norwegian. Since returning we have sent several emails, and left numerous voice mails, all very polite, explaining the situation, but no one has ever gotten back to us. We are pursuing a refund through the credit card company.

My husband and I love learning about history. Tour guide, Franky and Guy, are the original New…read moreYorker. "Youse guys." The stories the can tell about New York is non stop and rich in history. I used to think New York was a dirty and scary place as it is depicted in the news and movies. Boy, was I wrong. Very wrong. Thank you Small Bus Tours NYC Franky and Guy for opening my eyes and giving me a new appreciation of New York. They're worth the money. Trust me!

Took this tour while visiting with my mom for a long weekend. We opted for this tour instead of the…read moreothers because it stated there was a one hour boat ride to see the Statue of Liberty. However, it was actually just a ferry ride, which is free, with no real organization of getting on except for running and making sure you can see the tour guide and then getting off to instantly to catch the next one back as soon as you got there. This should be explained in the details. Additionally, you do stop at the places mentioned but you do not get access to go into anything. For the Brooklyn Bridge it was basically just walking to the front for a photo and leaving. Same for Grand Central Terminal, you go in and walk around quickly while he explains a few things. For $220/pp, I expected a bit more. Martin was our tour guide and he was great. His voice was loud and he knew what he was doing. Just keep in mind that you should honestly be in shape for this tour because you are consistently having to jog/run to keep up with the tour guide to stay on schedule. I would not recommend for anyone who cannot keep up. All in all, we had a smaller group, so it felt more intimate and it was nice meeting others from different countries and states. And you are able to get nice pictures throughout.

A wise man once said those who delve into art....Let's begin this review!…read more The Noguchi Museum is a sculpture garden musuem dedicate to the works of Isamu Noguchi, artist and architect. He came to NYC as a teen in1922, you will see a handful of his sculptures in some of the buildings and airport. This museum has three floors and a basement, museum store and a garden. Today's admission is free due to 4th of July celebration. Museum's gallery section is unique and different from one another. Visitors are not allowed to take flash photography and touch the sculptures or art display. However, being me I put that to the test. Hehehe. Staff were obsequious and professional. Free wifi. Plenty street parking. Admission is affordable. Overall, I had a nice experience discovering Isamu's art.

The landscape artist and architect this museum is named for seemed to just really want to build…read moreplaygrounds, but had to face so much red tape from the city to execute on any of these ambitious plans. It was cool to see the renditions and actual models of what could have been for our city. A friend I visited with works in theater and is a fan of Martha Graham's work so she was pretty excited to learn that Noguchi is the artist behind many of Graham's stage productions. The museum spans two floors and a peaceful outdoor garden area, where a group of us sat and took in the ambience for a while. You can get through the museum pretty quickly if you wanted to but the space really invites you to turn off the business of the mind and while away the hours here. FYI there's no cafe on the premises and there's no food or drink allowed in here, but the staff pointed us to a lovely stretch of cafes just a block away.

I always use the big bus tour group when I come to NYC with teenagers. The customer service is…read moregreat-- as we are checking in between 18 and 25 people. it's an easy way for us to travel around the city and let them separate off into some smaller groups but not get worried they don't know how to get back to the meet up. The open top is a great way to see the buildings especially when it's your first time to the city. The recorded running commentary is informative and witty. This year we again did one day on the red route and one day the blue route. Great experience- especially Denise and Wanda!

Customer Service I bought tickets from a salesperson in…read moreTimes Square who promised two days of access. When I mentioned we had limited time on the second day, he said he'd make it a 3-day ticket instead. When the ticket printed still showing 2 days, he assured me it would be adjusted. I was suspicious but purchased anyway. The next morning at check-in, we explained it was supposed to be a 3-day ticket, not two. The staff member said there was nothing he could do. That evening, I tried customer service chat. After wading through useless automated responses, I finally got a human. The initial responses weren't great, but I was eventually told to email a photo of my receipt, which I did. As of the following day, I still haven't received a response. The chat experience itself was frustrating -- it kept bouncing back to a bot even while I was mid-conversation with a live agent. On top of that, we purchased 4 tickets but were only given one ticket/receipt for the group. This means we can't split up and travel separately, and customer service had no way to accommodate this. In this day and age, that's unacceptable. Bottom line: Be careful when purchasing -- the street salespeople are not trustworthy, and once they have your money, support is minimal to nonexistent.

Central Park is one of the best and largest urban parks in the country. It occupies 6% of total…read moreland area of Manhattan. Similarly, this park is very popular tourist destination and movie set production. I mean how could you not go here? It's skyscraper buildings as your backdrop, c'mon now. I have spend my younger years here at this park during college and grad school. I am glad I could be here again after MIA. Overall, I love Central park.

This is my top 3 parks in the world, and been here countless times…read more Lake for boating, restaurant, beer garden, ice skating rink in the winter, plays in the summer ... too many to name.