I was helped out today (9.28.22) by Chaya, a very patient member of this banking team. She was very…read morewell acquainted with everything that I needed to get done. Such a terrific asset to this banking establishment.

If there is a Zero i would. I have been a Chase client for decades...it was still Washington Mutual…read morebefore. I dont need much from this bank. No interest on my checking but im still a client. All i requested was a newer dollar bills for my trip abroad ( fyi abroad has higher dollar currency if newer, no tear , no marks) . The teller told. E if i could wait for the Senior teller? Or cashier? Or manager? -not sure about the designation. The teller told me he has more access to it. I waited for 5 mins ,he was with a client. Then he attended to me like annoyed and he did not even try to see if he has newer bills. Like i waited for 5 mins and this guy would just tell me - no new bills , without even looking in the vault or his teller counter. He is A male -asian, did not get his name. In contrast to Chase in 82nd Fredmeyer. The lady Manager/ Cashier was so attentive the moment i walked in. Asked me what i need. Told me to fill up deposit slip and she will find me newer bills at her vault. Like Wow! Awesome customer service 82nd Chase.

My go to branch for friendliest and helpful staff and walking distance from my place…read more They are my second credit union beside OCCU. I'm considering closing my OCCU and making OnPoint my main banking. I got a very good refinancing rate with them after purchasing my car for a year from dealer financing. I also have a credit card with them.

I HAVE A VOICE DANIEL BERTOSZ…read more I've always had a great experience with OnPoint, and I still believe they're an excellent credit union. Unfortunately, my interactions with Daniel Bertosz, a financial advisor with OnPoint/Raymond James, have been the complete opposite. In my experience, he seemed far more focused on fees than on my financial well‑being. Whenever I questioned his recommendations or asked for clarification, he became defensive and even suggested I should take my business elsewhere.I've been with OnPoint for years and never imagined wanting to leave--until I worked with Daniel. His professionalism, communication, and willingness to listen were consistently lacking. His priority appeared to be moving me into higher‑fee products under the claim of a "better portfolio." When I first trusted him with my investments, he placed me in a portfolio that ultimately lost me around $30,000, and I still haven't recovered from that decision.To be clear, OnPoint itself has been great. But based on my experience, I would strongly advise against working with Daniel Bertosz as a financial advisor. Before choosing an advisor, I'd encourage anyone to check their credentials directly on FINRA's BrokerCheck and other things on this website about the advisor (brokercheck.finra.org) that's the best way to confirm licensing (like Series 63/65/66) and certifications (like CFP) rather than taking my word for it.

There is never a person to answer your phone. When you go inside the branch, there is always a…read morelong wait. Very few staff.

Great local friendly service oriented branch of the bank…read more Have always received good service. Prompt handling banking needs. Drive up window tellers friendly & efficient handling banking needs Highly recommend

what's it like to be the scummiest loan agency there is? only agency I have ran into that forces…read moresomeone to pay but in my case I had forgotten my account number. guess what low and behold I am late on a car payment I have to pay but in order to pay I need my account number but in order to get my account number I need to pay my balance off first. like make it make sense? even with all my personal information given even social security they still would not give me my account number. legal reasons for this idc i gave all my personal information the same information I had already given to them many times. horrible service and the repo policy they have is dog water horrible. prepare to stay in debt if you choose to pull a loan with these guys.

These guys are truly amazing, friendly, helpful and professional. I owe them so much for helping me…read moreget to where I am financially, and I could not have done it without them. I have had other credit unions and also big chain banks and they never did anything to help me in the ways Embold has over the many years. If you are looking for a forever banking/finance solution, this is where you want to be. They are all friendly, and I owe so much to these people. Thank you sincerely Embold and staff!

The bank was close at 5pm. I got the there at 4:50'today and try to do the last min deposit. They…read moresaw me and didn't even open the door. What a good service they have for the customer

Customer service is always polite and helpful. I've been baking at Bank Of America for over 45…read moreyears. I have never had a bad experience with them.

I dont understand why my original review was removed but i wanted to wrote a review for Heloc…read moreapplication in this location. Moderator said i couldn't review twice now I repost my review again only for this location. They really wasting my time. The underwriters process is so slow and seems that no one working on the loan, keep calling then for update finally the assistant manager call back with some silly regulatory that no one heard, that the rental income have to be divided by half because your husband is in the tax return!! What a stupid rules that no lender ever have. Wasting my time and really not upto date with the technical loan rules. Dont go to them for loans.

I had a great experience thanks to V. She was incredibly helpful, patient, and kind. I truly…read moreappreciate her excellent customer service! :)

I recommend Embold, formerly Clackamas Federal Credit Union, for their knowledgeable, friendly, and…read morerespectful staff. I have a whole list of financial goals to complete in my future, and based on my experience as well as their current and past promos, I plan to always look to Embold while shopping for the best rates and products to fit my needs.

Embold was absolutely amazing to work with. From the mobile outreach branch at the farmer's market…read moreto the on site staff and the underwriters, they were friendly, informative, empathetic and professional. What a wonderful resource for the communities they serve.

I love this location. Super fast and attentive. I've never had a problem and since I come in daily…read moreoften they know me by name. I always look forward on coming in here

The service is terrible. Advantis was a good company. The buyout did not serve it's customers…read more On hold for an hour. A person at a call center took all my personal information and then told me they could not help me. I would have to be transferred to someone who could. I requested a simple process that had been handled many times. I suggest no one join Rivermark. Julie

if you are African-American, I would not recommend you go to this location. I was told that I did…read morenot qualify for a loan by one of the workers in that seemed odd to me because I usually qualify so I politely left and went to another brunch where they approved my loan right on the spot. I'm just trying to figure out what the issue was with this branch maybe race?

83 year old retire teacher was defrauded of $18,000 online because of On Point's lax security…read moreprocedures. We had to discover it by ourselves, and we never notified that there was a problem. The hacker was able to change the security phone numbers