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U-Pack Moving

4.7 (3 reviews)
Closed • 9:00 am - 4:00 pm

Services - U-Pack Moving

Out-of-state moving

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8 months ago

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5 years ago

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6 years ago

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Local Moving Services

Local Moving Services

5.0
(10 reviews)

I booked LMS back in February 2026 to unpack a POD in May. I called probably 3x in between to…read moreverify things, and I'm so glad they didn't want to hang up on my nervous self. (This move has been a stressful one for me.) They called to confirm the night before, and on the morning of, my two gents (shout out to Ross and CJ!) showed up 30 mins early. EARLY! That's unheard of in this day and age. I was impressed!!!! It took these two about 3hrs to unload our 16ft POD. I wasn't aware, but they do a 10% military discount. (We paid cash to avoid the 3% card fee.) There was a $100 deposit at the time of booking, which came off our bill. And of course, we tipped--which they are allowed to accept. (Thanks Ken for being an amazing owner that allows that!) I HIGHLY RECOMMEND LMS for your moving needs. While this move was out of pocket for us, I hope that they're contracted with the military for our next (and FINAL, hallelujah) move. Ross and CJ, much love to you both. Thanks for being all around great humans!

Mr. Kenneth Jackson and the young men whom assisted in transporting my belongings from my former…read moreaddress into my new apartment were outstanding. They were punctual, professional, respectful, efficient, nothing was broken, or scratched. Prior to their arrival I was nervous and feeling emotional with concerns regarding will anything get broken, scratched, etc, however, when they arrived, the nervousness and concerns I was experiencing quickly subsided. Their outstanding demeanors enabled me to relax, and thank God for blessing with trust worthy movers. I would highly recommend Mr. Kenneth Jackson to family, friends, and associates and anyone who may be relocating and need a reliable movers. May God continue to bless and use Mr. Kenneth Jackson. I am a very pleased client.

Smart Move

Smart Move

2.4
(25 reviews)

Whenever possible, I believe it's best to support your local businesses. In this case, we did. We…read morehired Smart Move to relocate my mother from Raleigh to Wilson. Not only did these young men show up on time, but they handled the move with ease. I really liked the way the two guys worked together as a team to negotiate the best way to move the many boxes and furnishings that my mother had... and to add to it, they didn't take all day to get her from one place to another, and to place and setup in her new apt like reassembling her bed. If we had it to do all over again, I would make the same choice.

If I could give zero stars, I would…read more Smart Move completely mishandled my move from start to finish. They showed up with the wrong size truck, which meant I was forced to move two car loads and two additional truckloads myself because their truck couldn't fit everything. That alone is unacceptable and completely unprofessional. To make matters worse, they showed up with TWO moving blankets. For an entire third-floor apartment move. It was shocking. How do you send a moving crew out that unprepared? Ryan and Steven, the actual movers, were nice and tried their best but they said they never send just two guys to do a third floor move. I was quoted for 2 1/2 hours, and somehow the job dragged out to 5 1/2 hours, leaving me with a bill that was nearly $700 MORE than what I was quoted and budgeted for. No clear explanation. No accountability. This was a third-floor apartment, and the person I booked with failed to write that down, so they only sent two movers. Completely unprepared for the amount of work involved. My family and friends worked harder than the actual moving crew did. We were carrying items and making extra trips while they moved at an unbelievably slow pace. It honestly felt like we were paying them while doing the majority of the work ourselves. When we reached out to the owner hoping for a fair resolution, he was not helpful at all. It took three days just to get a response, and their "solution" was to credit us for ONE hour of work. After all of that. So now I'm left with an extremely high bill that I never agreed to and never expected, for a move that was mismanaged from the very beginning. This was hands down the worst moving experience I have ever had, and I will never recommend this company to anyone. If you value your time, money, or sanity -- DO NOT USE SMART MOVE.

U-Pack Moving - movers - Updated June 2026

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