I contacted u-kno to cater a wedding I am planning. They called almost immediately and took my order to send me a quote. She told me that the sales lady would contact me by the end of the week(it was a Monday when they called). Overall, they seemed nice and attentive. Friday rolled around, still no email or phone call. I called and the same lady said the sales woman had a busy week and would send me a quote the following week. Then the following Tuesday, I had heard nothing still, so I called again and asked to speak to the sales woman who was supposed to be getting in touch with me. She stated that "she had nothing pending but she would check" and then told me that they had been having technical difficulties and would need to call me back. So, when they finally called me back and I had to speak to a different woman who told me that my menu of only about 8 (50 serving) hors d'oeuvres would be about $5,000!!!!! which based on their pricing menu on their website it should have been about $1500(minus tax, delivery, etc) so I was shocked by the price and asked if they could just send me over the quote I had been requesting. She stated should would and she would also send over other menu samples to which it is now 9 days later from that phone call and 3 full weeks later after I originally requested the information and I have yet to hear anything from them. VERY UNPROFESSIONAL. read more