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    Susan's Catering

    5.0 (3 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Susan's Catering

    Catering

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    Crave - Small bites catering table for private event by CRAVE Catering - Madison, TN

    Crave

    (16 reviews)

    We hired CRAVE to host our event in our home for 50+ people. The food, service, set up and clean up…read morewas 100% on point. The food was amazing and the layout was lovely. We also hired Jay as our mixologist. The folks loved ordering from him. Our 2 servers made sure everyone was served and cleaned up throughout the evening. Once all of our guests had gone home and the CRAVE crew was going, I simply washed my crockpot out from my dish and you would never have know 50 people were in our home. I would 100% use CRAVE again. Sam, our coordinator, really helped us drill the menu options down and I could not have asked for a more perfect night.

    I'm literally only leaving 3 stars because our bartender, Jay, saved the day. Otherwise it would be…read more1. Maybe 2. The food was fine. The service from Kayla Pearson and her other female counterpart, was completely unacceptable and unprofessional. They were rude with 2 of my sisters as well as one of my guests, who was scolded for taking too much chicken. The servers couldn't be bothered to clear about 1/2 of our guests' plates. They were compostable bamboo, so all they had to do was clear and toss. But, they did not. We had agreed that CRAVE would bring some whimsical birdcages and stuff like that to decorate with. That did not happen. Then the two severs who were on staff asked to leave two hours before the agreed upon time, after already half-assing their jobs. They complained about putting SIX bottles of sparkling wine in ice for us and did not help with cake service as was agreed upon. As I said, the bartender was literally the best part of the entire CRAVE experience. I worked in the hospitality industry for over 20 years, so I know it can be the pits, but this had to be one of the easiest catering gigs and the two servers assigned to our wedding, as well as CRAVE catering really dropped the ball. Instead of alleviating the pressure and stress of one of the busiest (and best) days of my life, they added to it. I work too hard to let this slide. I would recommend Jay as a bartender anytime. I cannot say the same for any other part of the CRAVE team.

    Susan's Catering - catering - Updated May 2026

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