I would like to start off with that I have been renting from Enterprise Truck rental for over 8…read moreyears at the Vancouver, WA location. I always reserve our trucks weeks up to a month in advance for our home shows. This reservation was no different and we went to pick up the 24' rental truck at the Vancouver location and the only person who could rent the truck was out. Jay who was supposed to be there went out for another project and knew we would pick up the truck after renting a plethora of times from him. I asked the office to call him, and he took their call and instructed them to inform me it would be a 30-minute minimum wait. He told them if I had an issue with it to call him on his cell. I called Jay, three times and no answer. I politely asked the office to call him and he answered and they handed me the phone. I explained to Jay I had workers waiting and needed the truck, Jay told me I had to wait and no one else could assist me. I explained to Jay that this wasn't acceptable given "TIME OF THE ESSENCES" to which he replied, "I have no truck for you!!!" I said, I reserved this truck and I'm here to pick it up. Jay said he wouldn't rent to me!! RUDE!!!!!!!!!!!!!!!! I had to drive to the Portland, Oregon location and reserved a truck from the Columbia Boulevard location and Keith was very accommodating. I'm now in talks with Corporate Office for Enterprise and they are taking this situation very serious on how I was treated. I will update once this is resolved.

Impeccable customer service. I was picked up from the car shop and dropped off at the enterprise…read moreoffice. I was welcomed with warm greetings. I was able to choose a car that suited my rental needs. Also, there are multiple insurance options to coverage cost for possible damage during the contract period. The rental rate was reasonable as well. Lastly, returning the vehicle was very easy and hassle-free. Will rent again from this branch.

I've had lots of experience renting cars from Enterprise over the years, but today was my first…read moreexperience renting from the truck location on Columbia Blvd. Overall, the customer service was great, as was the truck we rented. Thank you, Daniel, for helping me out! I needed a vehicle to tow our pleasurecraft boat to overwinter in Salem where some repairs are being made. My own pickup was in need of a new clutch, so Enterprise came to the rescue with a truck that included a tow hitch. I was a bit confused, initially, because the trucks don't have ball joints. That wasn't communicated with me over the phone, but I ended up going to U-Haul to purchase the correct size ball joint to tow the boat. So it all worked out!

They did a great job for me. They didn't have the truck I had pre-ordered but made an impressive…read moreeffort to reach me before I got there. Since we couldn't connect They gave me a price break to make up for the inconvenience - I had to pick up truck from a different location. Customer service was stellar.

This place is great. It's a great step up from Washougal food center for reserving a moving truck…read more We loved the new office room - it's very open, spacious, clean and inviting. Our storage room was clean and conveniently located. The staff was super helpful all along the way with our reservations. Only complaint is how small the corridors are for driving.

Returned our Uhaul rental after moving…read more The directions to this place are off with the navigation, actually was taken to the parking lot across the street. This is a terrible track to get the truck to the actual office, it was very difficult driving the uhaul around the corners. The office is pretty dirty and there was a dead spider on the wall. ew.

Clean truck in good working condition and easy pickup/dropoff. All good. . I'd rent from Penske…read moreagain.

I chose Penske due to a sale they had that undercut everyone else for a long-haul one-way rental…read more This was trip 2 of 2 and I knew Penske's equipment was always top-notch. Upon arriving, I was a little worried but that quickly faded. During check-in, there were the standard questions but nothing like what I had been through with a competitor of theirs. When I went out to do the damage assessment on the nearly brand new truck, the owner found a decent amount of damage compared to most normal people (I use to be a damage assessor). He also went over the inside components like the lights, radio, etc. Awesome experience. The truck was a 16-foot 2019 GMC with 21k miles and climbed hills like a dream. My wife drove my F250 while I followed in the box truck and except for needing to slow down in corners (expected), I was able to keep up without issues. On my first trip, I used a COMPETITORS 26 foot truck and they gave me an 18 year old worn out diesel that couldn't climb hills if it's life depended on it (35mph, really?). They had also interrogated me on my insurance when I opted not to use theirs, making me fill out additional paperwork with my insurance information and such. While I'm not in Oregon anymore, I wish this location luck. Their customer service and truck quality is so much better than their competitors.

Very fast and convenient location it's right between 3 major traffic highways. You can rent them…read moreonline and they will have it ready and waiting for you when you arrive. We were able to move our entire 3 bedroom house, shed, and attic with one trip in the 22ft truck costing us less then $60. If you can't make it during open hours you can still rent and access the trucks via the mobile U-Haul app. They also have convenient key drop boxes secured outside. I hope I don't have to move again for another decade but if I do I would use them again.

Surprised how quickly we could go in and have a truck rented, unlike one of their competitors that…read morewe delt with the week before. Fast, friendly service with reasonable rental rates and 24 hour drop off. We will definitely use Penske when we require a rental.

Renters Beware. My company rented a 20 Ft truck from this location for almost 2 years. From day 1…read morethe box of the truck had a water leak through the roof in the upper right-hand corner. On several occasions we brought the truck in and had it serviced. Multiple times over the course of the rental period, we mentioned the leak to them. They were aware of the initial damages and suggested that we cover the crack with tape. Of course we followed their recommendations. Fast Forward almost 2 years later and we are done with the truck. We turned it in and this Penske location is now sending us a bill and blaming us for the damages. Very poor customer service skills and overall, a disorganized group running the show. I would rely upon enterprise or another company. You will thank me later!

Worked with a gentleman by the name of Jonathon today on a VIP move. He's professional, hardworking…read moreand he's terrific to work with. You can't ask for a better worker to help you get the job done. I would highly recommend Budget Movers and Jonathon. Definitely look forward to working with him again when I'm back in this area.

Easy , clean and good. Although the apartment move was less than 1.5 miles. They went somewhere…read moreelse before coming back to the right address, but once they arrived, it was quick

Needed to clear out my storage unit and just had some really large items that I couldn't move by…read moremyself and certainly didn't have a vehicle that would transport them. Went to the All Service Moving website and booked my move. There was a confirmation phone call from the front office then there was a phone call from Chuck my move lead saying that they were about 30 minutes out from arriving. The two men worked fast and were very professional. Chuck is the friendliest and nicest person. I've met in a long time. Two thumbs up.

If you read one thing from this review, it's this: do not hire All Service Moving unless you're…read morewilling to risk unexpected charges, damaged belongings, and a company that refuses to stand behind its work. We provided a complete inventory of our home and were quoted for one truck. Your team spent an entire day packing our home and never once mentioned there was a capacity issue. It wasn't until the very end of moving day, after everything had already been packed and loaded and we had no meaningful opportunity to make another decision, that we were told we needed to pay for a second truck. As a result, it ultimately required two trucks to remove our belongings from storage, effectively doubling the cost we had been led to expect. Unfortunately, the handling of our belongings was even more concerning. During move-out from All Service Moving's warehouse, numerous damaged items were identified and photographed. We also documented furniture stored directly against other furniture with little or no protection, exposed boxes, and delicate items packed and stored in ways that unnecessarily increased the risk of damage. As we continued unpacking, we found additional examples of improper packing, despite paying All Service Moving to professionally pack our home. Wardrobe boxes were not used for hanging clothing--the hanging bars were never used, and clothing and shoes were piled throughout the boxes. Delicate lamp shades were packed with dirty outdoor items. Clothing was packed alongside a floor cleaner and a greasy kitchen rack. Fragile decorative branches were packed without protection and arrived broken. These were not isolated mistakes. They reflected a consistent pattern in how our belongings were packed, stored, and handled. Despite photographs documenting both the damage and the way our belongings were packed and stored while in All Service Moving's warehouse, the company has never taken responsibility. We spent months trying to resolve this privately before writing this review. During that time, we repeatedly provided documentation, waited through postponed discussions, and requested the documents supporting the company's position. Those documents were never produced, and All Service Moving never took responsibility for the damage. Moving is one of the largest expenses and most stressful experiences many people will go through. When you hire a moving company, you're trusting them with everything you own. We expected our belongings to be handled with care and, if something went wrong, for the company to stand behind its work. Unfortunately, that was not our experience with All Service Moving.