I had three boxes delivered from Phoenix Arizona to this Paducah location they knew nothing about where my boxes were because they source this out when they hand off your your boxes they give it to a truck driver and there's no communication until the boxes are delivered.. I went in on the third day after they were supposed to be delivered spoke to the owner Matt and he was very nice however throughout the day I told him I would be coming back-and-forth to load items into my small vehicle and my nieces vehicle however later we would be back with a truck to put the other two u boxes on a trailer they provide free of charge so we can deliver them to my home since they do not offer the service I went back around 5 o'clock with two trucks went in to talk to the unfriendly woman at the desk she basically told me she has no one here to do that for me and I said what am I supposed to do she said do what you've been doing all day load the items into your vehicles I said how am I supposed to load a dresser TVs hutches and large pieces of furniture into a car I said I was supposed to have the trailer she decided she didn't wanna deal with me called the owner he turned into a complete asshole and then she requested I leave the property or she's going to call the police LOL what a joke they do me a disservice and they want to call the police on me.. It took us three truckloads back-and-forth when all they had to do was put these boxes on a trailer so we could haul it one time!!! Beware using this company at least this location they will rip you off and not help you like they said they will absolutely disgusted with this location.. I will write as many reviews as I can to as many places as I can they don't deserve anyone's business.. !!!!!!!! read more