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    Tractor Supply

    5.0 (2 reviews)
    Open • 8:00 am - 6:00 pm

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    5 years ago

    Staff was super friendly and helpful. They directed me to the pump to fill my propane tanks.

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    6 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (6 reviews)

    $$

    I've been to Lowe's stores all over the country. Some stores have the most knowledgeable employees…read moreand others not so much. This store seems to lack some of the basic courtesies such as customer suport and a basic ability to communicate politely to a paying customer. Not all employees, but the one's that can't, really can't. I blame management. My poor experiences here are not limited to today's visit. Unfortunately, it happens fairly regularly. Today, I asked for help with a product. The employee held a finger up to gesture to wait (they were alone and looking at their phone) and never helped me. I got to the checkout line and saw the manager. Once again, chatting with 3 or 4 employees, while people waited in line at the only 2 registers open, as he usually does. After my items were scanned, I asked to apply for a discount, one freely offered, but never able to use because no one in the store seems to know how to process it (this is my 3rd or 4th time asking for it). I found myself at the same impasse as usual. The checker did not know how to ring it up. However, I stood there this time ready to wait for them to learn how. The checker didn't bother to stick around to learn it and I passed me off the "Sharon M" who was too busy to communicate with me in any manner other than to say the "system" was giving her trouble 6 or 7 minutes into the process. Finally, she asked for my email. I asked why she needed it and she said "the system" needed it. I said I didn't want to give it and she threw her hands up, sarcastically stated she "could not help me" and "here's your card back." The tab is $400.00 of a potential sale and poor "Sharon m" can't seem to regulate her emotions, sarcasm or keep a sale. I asked for the manager. I would have let this go, I understand this Lowe's has a customer service problem, but I never got to see the manager. Another employee came by, I guess, posing as the manager although, she never acknowledged either way. She was able to process the discount and sale, but never acknowledged my complaint of rude customer service. So, they lose my business. I can order most of their inventory on line with their competitors and never have to deal with rude employees. Unfortunately, another business loses local money due to a lack of competent, customer service and no incentive for loyalty.

    My husband went to Lowes Southside to get 3/4 plywood. An employee was helping, but my husband…read morerealized it was pressure treated,and not what he wanted....the associate said, " I guess we don't have any", and walked off. There were 3 stacks of 3/4 next to it...my husband was left to load this on the cart by himself, and load it in his van by himself...my husband is 78 years old...in what world is this okay? No wonder Lowes is known for poor customer service!

    Tractor Supply - homedecor - Updated September 2026

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