I don't see where the friendly staff comments are coming from. I was following my map instructions…read moreand accidentally ended up at their business. Two men with red puffy bloodshot eyes approached my car while I was trying to figure out what was happening with the map, when I rolled down my window and explained I think I'd followed directions the wrong entrance. I got cussed out and told to "get the f*ck out." The one who cussed me out walked off waving his fists around while the other guy just stood there staring at me blankly. Will NEVER enter this property again for any reason, and am making sure to warn any other people because that reaction was unnecessary and threatening.

They were prompt about arriving at the tow scene, helping me file insurance costs in my favor, and…read morewelcoming me as I came to pick up my car. I give an especial shout-out to the desk ladies Joni, and Nikki for their service.

We had been waiting on a different towing service for hours and in desperation we called Idalou…read moreWildcat Towing. They said they would get to us by 25 minutes (The other company had been saying this for hours so my hopes were low) I kid you not, exactly 25 minutes later we see our guardian sent angel (truck). The couple was incredibly nice and friendly. Seriously would've been out there all night if they hadn't saved us. Would recommend to anyone near the lubbock area!!

Absolutely fantastic 25 minutes rescued me after another towing company left me out to dry for 4…read morehours!

We needed new tires and found an honest price and very good service here. They were very…read moreaccommodating and had a nice place for us to wait with our 2 dogs. We would highly recommend Hometown Tire Pros.

I would definitely go back to Home tire pros they were so polite efficient , FREE fix tire flats!…read more(That need plug or patch I believe)!

Half shaft needed to be replaced due to grease leaking out of boot. Took a couple days to get it…read moreworked on and then was told nothing was wrong with it, they replaced the side that wasn't leaking. They didn't tighten nuts so stabilizer link was destroyed, needed to be replaced a couple days later. Luckily I had dealership replace bad half shaft under warranty. There was no communication and service was erratic at best, just kept asking me to make sure I gave a great review. Due to all the time and issues my wife ended up having to rent a car for her planned trip.

Great service and very quick response time! Lee explained what was going on with my vehicle and…read moreexplained my options well. Definitely would recommend him!

Had to have my car towed to the dealership and I called them the day before to set it up. The…read moredriver arrived at the designated time and was able to get my car to the dealership with no problems! And I couldn't find a better price after calling several other tow companies.

although when i called they all said different times for openings and they are very selected with…read moretheir towing, Jose helped us out and was very quick to helping get our car back. Also the paint yall used to mark my car is insane it didn't come off through a car wash maybe just use like a paint marker that's not that bad. but Jose is amazing.

Let me set the scene: rush hour traffic, on an overpass, and my car decides to audition for Fast &…read moreFurious: Wheel-less Drift Edition--yep, lost a whole wheel and nearly launched myself over a concrete guard rail. Enter Brandon, my roadside MVP. This guy showed up like a tow truck superhero--cool under pressure, professional, and somehow managed to rescue both me and my pride from the jaws of total embarrassment. Navigating rush hour chaos, he got my busted ride safely towed and back to my place without breaking a sweat. If your car ever decides to pull a stunt straight out of a Michael Bay movie, call Brandon. 10/10 would trust him with my life and my wheel-less car again. Thanks, man--you did me a solid!

Fair, friendly and knowledgeable. His advice saved me money. Will definitely call againread more

Just went here to get my tire patched up! I tend to get really nervous and anxious about getting…read morework done on my car because I don't know much about cars and have been treated poorly by other places in the past but that was not at all the case with Caprock! As soon as I pulled in, they started working on my car and were so kind! The waiting room was nice and only had to wait 10-15 minutes before I was able to get back on the road! So grateful for the men who helped me and were so kind. Definitely recommending them to anyone looking for tire repair and will continue to go to them.

If you use this business make sure you take pictures of your wheels and tires. Took a tire in for…read morerepair and wheel was damaged during the repair. They claimed we could not prove it was them so they would not pay to fix the damage!

I ended up across the street with a flat that I couldn't change. The assistant manager, Steve V…read more went out of his way to help me and then gave the toddler and I a lift home when there were issues with the spare. This is the 2nd time I've had fantastic service from this location. I am so thankful for his help. We just moved to town so I don't know anyone yet and my husband was 2 hours away on location. He saved me a cold 2 mile walk with a toddler in hand. Forever grateful!

Today September 16, David was the first to arrive from AutoZone to help me get my car started…read moreunfortunately it didn't work so we went back to the store. Abby brought with her all of her tools and I bought a new battery so She put it in and I appreciate them very much. I do want to recognize both Abby and David. I think they're awesome and the world needs more people like them.!!!!