They are great groomers. Prices are reasonable. I would recommend them to anyone looking for a…read moregreat place to go.

So thankful for these guys! They clean our big guy a cane corso (130lbs). He's a handful and all…read moreover the place but they never complain about taking him in or handling him. He always comes back super clean, smelling fresh, and feeling great. Definitely a happier pup after visiting them!

Oksana has always taken such great care of my pup. Very impressed by her work. The entire staff is…read morefriendly. I know she is taken care of while there. Also, my pup always comes home with adorable little hair bows and bandannas and even necklaces at times.

Used to love this place. But last time we took our dog back there, she came back and didn't want to…read moreeat for 3 days. Took our dog to Pet Emergency Hospital, turns out that our dog had Hip Displacement. Dog didn't want to eat because she was in pain. Dog never had this before. Not sure what happened during the hours that she was under the roof of this place. But one thing is for sure, our dog at home is a Princess. She is never unsupervised. Like I said, we always liked this place and we had recommended this to a lot of our friends. But what happened last time is not acceptable , and I don't think any customer should go thru what we had to go through

Absolutely love these ladies! I have been going to Luann for years now, not only because they do…read moresuch a fantastic job making my little dog CUTE AS CAN BE but because I know they take such excellent care of him while he is there. My dog feels very comfortable here and I know I can trust them. Can't say enough positive things about this place! Thanks Luann for many wonderful years of dog grooming! Ollie loves you!!

I went here a few years ago when I first moved to Texas and they burnt my dogs testicles to where…read morehis skin fell off and gave him an ear infection. Owner would tell employees to tell me she's not there when I would call. She laughed about the situation and I had to spend over 500 on vet bills and she offered a free haircut. My dog wore a cone for almost two months and suffered with pain for months. I would never take my dog back there. I would avoid this place like the plague. The owner was a complete lunatic. She's a horrible person with no ability to accept accountability. Also to the lying owners response... I never said he had a pre existing skin condition, for one, cause he didn't. It was his first time getting groomed because he was going to be neutered. When I called and informed them of all they did to him she would not take my calls and when she did get her on the phone would laugh and have an attitude about the situation. This place is so dishonest it's disgusting and evil. She's a liar and needs to get her stuff together. Absolutely complete lies in her response. She never wanted my vet bills or documentation, etc. Very pathetic for a business owner!! I'll never go away. I'll always make sure people know what kind of person you really are Margie.. you aren't adult enough to take accountability, you lie, you hide, and you abused my dog. Now ask yourself? Was lying in your response worth my response.

Do not trust this groomer with your dog. I asked for a teddy bear cut, they agreed, then handed my…read moredog back shaved to the skin without asking my permission first. If matting was the issue, they should have told me before starting and given me the choice to approve shaving, pay for dematting, or leave. Instead, they made the decision themselves, charged me full price, and then acted like not charging extra for dematting was some favor. How do you claim to "demat" a dog when you just shave everything off? The grooming itself was sloppy too they left a long forgotten lock of hair on one ear and gave her an uneven face trim that looks nothing like the teddy bear inspiration photo I showed them. This business has terrible communication, no respect for customer consent, and poor quality work. Go somewhere else.

Service was ok. They didn't give my pup a cut but still charged me full price. They forgot to buff…read morenails and I had to drive all the way back but they didn't charge me extra. Overall my pup was clean and face feet and fanny were trimmed nicely. I had to take him to another groomer the following week to get his pup cut which costed me more money. So I was definitely annoyed with that.

Great little grooming shop. They are so nice and attentive there. They were able to fit me in for a…read moredog wash and he came out great. Highly recommend this place and you can tell that the people here actually love dogs not like other places where they're just trying to get a job done. Definitely coming back.

I brought my sisters Pom's about 3 years ago. I'm currently puppy sitting for her and decided to…read moreget them groomed! When I made the appointment, the lady was very nice and accommodating. I needed to bring in 4 Pom's and she said I could bring them all at once and have them done in 1 day! I was SO happy with the results! She did an amazing job for an even better price!! I def wont hesitate to bring them back! Thanks again Groom Shop! :)

I was hoping for a really good grooming. My pet came back wet, because they were unable to dry him…read more This is the first and last time I will be using this company. I am recently widowed and cannot use the groomer we used in the past, because they do not groom on weekends. I feel taken advantage of. My dog was only with the groomer for 30 minutes and I have been brushing so much hair off of him. I do not like writing bad reviews, but for $145.00 I am truly sad with the service.

Scheduled one day after inquiry and did a great job with my senior pup! Reasonable pricing too.read more

I am forever grateful to this amazing facility, and especially to Mandie. While we were out of…read moretown, our Golden Retriever, JoJo, experienced a medical emergency. Because the staff pays such close attention to the dogs in their care, they noticed a problem early on. JoJo had been acting completely normal at drop-off, but a couple days into her stay, they sensed something was wrong and trusted their instincts.They immediately stepped up and took JoJo to the emergency vet. Mandie stayed by JoJo's side when we couldn't, acting as her comfort and protector while we cut our trip short and raced back home. Even after we returned to town and took over, Mandie constantly checked in on JoJo to see how she was doing.The most incredible part is that we didn't even really know Mandie, and we have never met her in person. JoJo had only been there for daycare and boarding a handful of times. For Mandie and the staff to treat JoJo with this level of devotion, love, and urgency is truly extraordinary. They didn't just board our dog; they saved her life and looked after our family during a terrifying time. We will never take JoJo anywhere else!

I hear a new beautiful location is in the works for my fur babies! Sending my mother to the Fort…read moreWorth paradise! Thank you for 9 years of caring for the kids :)

I have two short haired dogs who don't need regular grooming, but they DO need nail trims. One of…read moreour dogs is a rescue who is not well-behaved with the vet or groomers, so we encouraged them to muzzle her for the trim. They said she did great! So I think that says a lot about their demeanor with nervous dogs. We live very nearby, so I think we found our go-to for nail trims. I am very happy with the results.