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San Antonio, TX

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u Cell i BuyBack

5.0 (1 review)
Open • 11:00 am - 6:00 pm

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7 years ago

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Discount Cell Phones - Back glass repair looks like new again

Discount Cell Phones

1.0(1 review)
6.9 mi

poor customer service. performed unnecessary n not approved…read moreservices which caused damage to motherboard. We discussed changing the front n back screen. i Never got a call about changing the batteTy. But when I go to pick it up I get charged $60 for a battery. the phone turned on before taking the device in Just fine. i pay the $60 and in the parking lot. I try getting on the phone. It kept rebooting. I call and Let them know. Thinking the battery they put in was damaged since they replaced my apple battery with a cheap product. I dropped the phone off the next day as they requested. They were suppose to call me with an update. Of course they didn't. I called 3 hrs later. And was informed I needed to pay $150 for a motherboard. Informed them that i never agreed to have my phone battery removed. Which based on research can damage the motherboard. I asked for my old battery back. They agreed to refund me the 60$ since I was never informed about it before hand. I asked if they can deduct the 60$ from the price of the motherboard and I pay the difference. $90. The little girl working when I called said abe would call me back. Of course she didn't. Called Saturday at noon because no one called me. And he claimed he didn't do anything wrong. I informed him making changes to my phone without speaking to me first was wrong. And that my phone was fine before taking it in. N because of his negligence he more than likely damaged my phone more.. Asked them to use the 60$ they charged me for a battery didn't agree on Towards the charge of the motherboard. He started yelling and hung up on me. I reported him the BBB for making changes without consent. Forcing me to pay for them.

From the owner: San Antonio’s #1 trusted cell phone store. A local, family-owned & operated business. We provide…read moreprofessional & affordable cell phone repair & unlocking services. We specialize in selling fully unlocked phones compatible with any carrier, in any country. No Credit Needed Financing available, apply today! We sell unlocked phones, tablets, smart watches, phone accessories, protectors, cases, chargers, bluetooth / karaoke speakers, electronics, cologne, perfume & more! For more information & current pricing, please call or text 210-464-7112

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Best Buy - San Antonio - Kirby Air Riders Amiibo

Best Buy - San Antonio

2.3(61 reviews)
1.1 mi
•$$

Best Buy is pretty much the same no matter where you go, it's kinda like McDonald's, ya know? Try…read moreas they might, this store seems to always be short of staff. That being said, when I came in to buy a specific item, I had a little trouble getting help with a small appliance. There were two people in the small appliance area, one gentleman was helping as many people as he could while another lady, Imelda, was busy at the desk. When she did ask me if I needed assistance, although it seemed like she wasn't too thrilled to help me, she was very helpful in trying to locate the product I was trying to purchase at another store and called to make sure they had it in stock before I made a trip out there. It took FOREVER for someone to answer the phone at the other store. I was amazed that there wasn't another way to contact them. I must've waited what felt like 20 minutes while she waited on hold and tried several different numbers. Had she not had the patience, I'm quite certain would not have. What was really very helpful was that I was able to purchase it at my local Best Buy and pick it up at another. This was huge for me because there were so few in San Antonio. Another neat thing about it was, they could text me when it was ready to pick up. I thanked Imelda for her help, and she seemed happy she was able to help. Her co- worker overheard me and told her, "good job".

The Alamo Ranch store delivered the worst retail experience I have ever had. I was trying to…read morepurchase a LG 77 inch TV with LG Sound Suite. I purchased the products and took them home - The LG TV was defective where all human faces were red. The sound suite refused to pair. I took the first TV back and the store confirmed the default and gave me a new TV same model. Took it home and every human face was red again. Had to wait till the following day and took that one back. Customer service left me standing there for almost an hour before they issued the credit. I offered to look at a different brand of TV but I would need some sort of restitution for hauling the tv around - store folks said we don't do anything like that. I am done with Best Buy and done with LG brand anything.

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Verizon Wireless Premium Retailer

Verizon Wireless Premium Retailer

1.9(10 reviews)
4.3 mi

A most amazing experience…read more What a wonderful experience to finally own a Verizon cell phone service. What a better place to have a joyful experience with top notch service than this premium store. Val took care of my need to replace my old phone with professionalism, expertise, and utter care and kindness. She made sure I had the best value for my buck. I will never forget Val's hospitality as she gave me peace of mind in the midst of my stress over having to change a phone not to mention her utter patience in meticulously transferring over all my data from one phone to the other which easily took a couple of hours because I had too much info and apps on my old phone. Val also made sure I had the best screen protection by offering me a sturdy case with lifetime warranty as well as installed for me a guaranteed First-Defense nano-glass screen protector. I cannot have enough praises for Val and this Verizon store. I am honored to give this store its first Yelp review. I encourage all whose hearts have been happily touched by this amazing store to give their 5-star review as well. And if you have an almost perfect score on Google+ as well, this Verizon store must really be beyond just a good store -- it is the best one thus far by my books as a cell phone store and service. This Verizon outlet truly defines what a full service store is. Kudos!

So I called to ask about switching over from a different provider to Verizon. I was asking…read morequestions in regard to the process, pricing for adding a line for a business, as well as a tablet. The unknowledgeable and improperly trained staff member who answered the phone when I called hung up when I asked for clarification on whether or not iPads needed a service line as well. She didn't say her name when she answered. When I asked at first she said no it wasn't required, then said yes for $20 a month I would have the data, then she said it wasn't required. That left me confused and then she hung up and no one answered when I called back. Who does that!? Does corporate know their brand is being represented this way? Who trained this employee? Management can check who was working on 5/26/23 at 5:16pm then proceed to properly train her. Employees like this are the reason why businesses lose money. GO TO THE VERIZON ON 12822 W I-10 Frontage Rd INSTEAD! They are friendly & well informed.

u Cell i BuyBack - mobilephones - Updated October 2026

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