Everything is super clean, they have a no washing pets beds policies that as a pet owner I can get…read morebehind. The washing machines are about average pricing and the driers are around $1.25. What I love most is that the dryers here ACTUALLY WORK SO YOU DONT HAVE TO PUT IN ANOTHER $1.25 TO DRY. Since coming here my clothes feel softer and cleaner and I didn't have to change detergent to get this affect. I guess having clean washers and dryers is all it took lol.

Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

I've been a long time customer and their service is top notch. I found this place by chance, while…read moredriving to work one day and the name of the business is very unique. They do an excellent job on all my dry cleaning needs. Prices are reasonable and the turn around time is about 2 to 3 days, depending on how many items I bring for wash or dry cleaning. The ladies working there are extremely helpful and friendly. Service with a smile goes a long way and for me, that's a plus. Will keep bringing my business to this place, it is very close to home and so far, my experience has been great.

Never Again Insisted on 6 am to 10 other things Their driver to pick up Never Showed Then person…read moreruns things said they did 930 but they never in age of e-mail cell phones and texts passed on my easy directions to get laundry from auto passenger side unlocked so they called me and no answer they did not respond for several hours I got Laundry DONE today Elsewhere no problem

This laundromat completely exceeded my expectations. From the moment I walked in, I was impressed…read moreby how hands on and genuinely kind the owner Eric is. It's rare to see an owner actively inside the facility: sweeping, mopping, cleaning, engaging with customers, and helping wherever needed. All of the staff are just as nice and helpful. I don't wash very well on my own, and they were more than happy to guide me, telling me exactly how much detergent to use and where to put everything without ever making me feel rushed or uncomfortable. They're currently doing upgrades to the laundromat, which shows how much pride they take in the place. They also sell snacks, detergent, & other things needed to wash which is super convenient. I specifically come here to wash my white clothes because my washer at home messes them up, and my whites came out extremely clean. Even better, the entire wash took less than 30 minutes from start to finish. Overall, this was a fantastic experience. I highly recommend this laundromat.

The laundry place is very nice. They treat their guests like family members, and everyone there is…read morerespectful and welcoming. The environment is always clean, and they even offer a folding service, which makes everything so much easier and convenient. It's a comfortable place to go, and you don't feel rushed or out of place. I would definitely recommend trying it--you wouldn't be disappointed.

Place is very clean and washers and dryers are worth the money…read more To top it off employees are polite and very professional

I love coming here . Would rather pay the extra $0.25 for the dry than go to love laundry closet to…read moremy house . Every staff member is nice. The owner looks like he actually cares and they even have hand sanitizer! They're always cleaning! And they have a water system where I can fill up my 5 gallon of water .

Overall a clean spot with friendly workers and plenty of washers and dryers!…read more There was parking but it can get busy, also it is a little pricy but it gets the job done

Always super clean and various sizes of machines available. The staff is on site, working hard and…read moreanswering any questions you have.

Nice staff and almost everytime I've gone, they have clothes ready within the same week. Love…read morecoming here :)

They do a great job! Pleasant when you come in and pleasant when you leave out. customer service is…read moreexemplar.

We always go here. I'm the attendant is super nice and always very helpful! They give you a card to…read moreuse for the machines which I actually enjoy bevause I dont have to exchange for quarters

Everything great service people that work here it's very attentive and so helpful always there to…read morehelp

This place is amazing Outstanding customer service Adrian…read morewent above and beyond helping me to get my daughter dress clean on time The dress was spotless and picked up same day If I can give this place $10 stars I'll do

I've been coming to this cleaners since 2007. It was my go-to spot in Downey for years, especially…read morebeing Mexican- owned, and I stayed loyal even through small issues over time because I'm not the type to make a big deal out of things. That loyalty clearly meant nothing. Recently, I had an item done (not naming what it was), and they did it wrong. When I went back to have their mistake fixed, instead of owning it, I was met with attitude like it was somehow my fault or like I should've just taken the loss. After nearly two decades of giving them my business, that's the treatment I got. On top of that, their prices have gone up significantly. I understand everything costs more nowadays, but when other cleaners in Downey are offering better service and better prices, there's no excuse. That interaction was the last straw. After years of loyalty, this place made it very easy to take my money elsewhere. I've already found a new cleaners in Downey that values customers and gets the job done right. No hard feelings.

So glad I found this late night wash laundry mat. Gio was kind and professional. Gio was mopping…read morethe floors where I approached the closest washer to the entrance. The floors were wet, I apologized for leaving footprints and he remained cool & positive about it. Best customer service in town. To the boss of this business, you got a gem there!

PRICE UPDATE…read more February 22, 2025 (My last pricing was done on: February 13, 2022) Today I came to wash (and not dry) my drapes. I found the following... CHANGES: WASHERS TOP LOADERS: $3.00 - - Qty: 15 (up $1.00) FRONT LOADERS: $4.00 - - Qty.: 5 (20 lbs) (up $1.00 since 2/13/22)) $4.50 - - Qty.: 12 (30 lbs.) (up $1.25) $5.50 - - Qty.: 6 (40 lbs.) (up $1.00) $6.50 - - Qty.: 4 (60 lbs.) (up $1.00) $9.00- $9.50 - - Qty.: 1 (80 lbs.) (up $1.75-$200) DRYERS 25 cents per 10 minutes This was the same as the price I encountered in 2022. I am not sure if the ten minute timer setting has remained the same or not because my drapes stated not to dry them... a.k.a. I didn't use the dryers. DRYER SIZE: 2 loads - - Qty.: 42 NON-FUNCTIONING: None of the 20 lbs washers (5) were functional. 1 of the 60 lbs washers was out of order (motor bearing) MISSING IN ACTION: I noticed that the charging station was no longer where it used to be, so maybe that is completely gone. If so that sucks because that was an awesome thing to find at a business like this. Overall, I really didn't look around much, as my wash didn't take much time. END GAME: Despite the price increase, which really didn't seem like a lot to me since I still only come here to wash larger items, like drapes, sleeping bags and holiday/season bedding (to refresh it, prior to use and before packing it away), I would still return.