I recently attended a wake/funeral service for a loved one proceeded by the burial the next day. I…read morewas highly disappointed none of the obituaries, prayer cards, or blanket promised to the family was available. It was agreed it would be a small intimate service. Every deadline was met as far as time frame to turn over materials to be produced it just seemed like they dropped the ball. I know Hendersons have been in business for years and have done great work in the past but this experience has left a bitter taste with my family and we will not be using them again. We are so disappointed.

If I could give them 10 stars I would. The good people at…read moreHenderson's Funeral Home make you feel like family. It's hard enough losing a loved one, but then having to make arrangements can seem daunting. At least here they make the process as easy as possible for the family. They took everything into consideration, and went above and beyond to make everything leading up to the burial as smooth as possible. I'm grateful, my family is too.

Thank you for hosting this service amd providing a space fpr people tp gather tp pay respects tp…read morethe family.

We were in very good hands with Chris and Emily with the planning and funeral services for my mom.read more

Been to many funerals and cremations here. The staff are very professional and kind. They are great…read morewith helping in arrangements and prices are competitive. There's ample space inside. Ample parking and the grounds are well maintained. Conveniently located off the highway for easy access. Highly recommend for services here or any Carmon affiliation.

My family relied on Carmon Funeral Home for the services of our father, brother, and most recently,…read moreour mother. Despite my parents' 69-year marriage and our clear intention for them to be laid to rest side by side, this outcome was not facilitated. The core issue is that no one on your staff raised the basic and essential question of whether my father should be placed in a location that would allow my mother to be interred next to him in the future. We had available plots that would have accommodated this, but the opportunity was missed. Presenting paperwork to a grieving family member during a wake, without guidance or explanation of long-term implications, is insufficient. While this may meet legal requirements, it falls short of the level of care and foresight that families reasonably expect during such vulnerable moments. When I brought this issue to the attention of the owner of Carmon, I was ignored.

Idk we had service for my mother who passed two and a half years ago. I didn't purchase a coffin. I…read moredidn't purchase an urn through them. I didn't purchase a statue or marker or a headstone. We pre paid ten thousand dollars. The dinner service nearby costs were aprox $500. Not a big alcohol bill or anything that was in total for 30 guests. I got aprox $300 in flower shop plants and flowers. I asked for what I asked for, there was dealing w out of state stuff etc. ensured they could handle the arrangements required in this cost arranged of ten thousand. Two years later long after I thought it was all set I get this long drawn out call from the senior guy. Apparently the younger woman handling my mother's service left and it was all unfinished and it took them that long to realize. He said he was charging an additional thousand dollars because of out of state travel of one trip and the engraver cost more than expected yada yada. Today a relative called close to six months later to let me know the marker still isn't placed at the grave this still isn't done. Two and a half years after the fact. Please don't go here. It was a mistake. It's a sick thing to do this to grieving families. Suck it up and figure it out I don't want to pay more when these arrangements still aren't done!!!. This place has been open long enough to do better. Where is the rest of the money? Where is the metal plate? No itemized bill has been produced this whole time and the job not done. Seriously irate. Don't go here. Wish I didn't go here. There is a cement slab with holes sitting there and the metal plate isn't in it. All that was requested was different lettering on a metal plate and added engraving on the back of my father's existing head stone. No way it costs nine grand to engrave stuff, make phone calls or drive to Pennsylvania or New York etc. maybe he did a huge expense account for his whole family to stay over night or something, Jesus. Yet I'm sure they will still have customers dying to get in. Don't be one of them shop around first. I feel foolish and my mother's grave still isn't completed, not sure how to get it done and he's talking like it's gonna cost more.

When my mother passed earlier this summer, I had no idea what to do. Nathan at Carmon Funeral Home…read morewas extremely helpful in guiding me through the process. Not only that, but they were patient and very understanding. I highly recommend this business.

It goes without saying, (but I'll say it anyway), when one is in grief due to the loss of a loved…read moreone, the last thing you need is to be burdened with all sorts of details to work out in regard to final arrangements. Fortunately for our family, my mother-in-law made advance arrangements with Leete-Stevens Funeral home. We worked with Jacqueline, one of the directors. Her kindness, competence and efficiency made everything as easy for us as it could possibly be. Everything was seamless, from start to finish; we were guided through every step of the way. Our family is very grateful to Jacqueline and to the entire staff at Leete- Stevens for making an incredibly stressful situation as uncomplicated as possible.

Agawam Funeral Home was so helpful and supportive during my process of chosing my husband's final…read moreresting place. We still are waiting for the process to proceede but the owner and Mr. Sampson were very kind and accomodating.

Agawam Funeral Home has helped our family once again to get through some trying times. For the…read moresecond time in two years we have lost a loved one and have had to rely on Agawam Funeral Home to guide us through the necessary steps to ensure our loved ones received the best possible memorials. Thank you Mason and Ann for your caring thoughts, helpful suggestions, and most of all your love and understanding. Gratefully, Pam and Ron Pudlo

Excellent service , Friendly Staff, very helpful , very nice Funeral Home , I am very happy I went…read morethere for my Funeral arrangements.

Ladd-Turkington & Carmon Funeral Home in Vernon were the most compassionate and professional staff…read morewe have ever encountered. Jason, the Funeral Director and Debbie, the Administrator Assistant, paid attention to every detail from the moment of our initial meeting to our final encounter. They really went above and beyond our expectations, from providing my mom's favorite music during the viewing, to having the mass live streamed as my sister couldn't come from Tennessee. Everything was done with so much care, compassion and professionalism. My entire family wants to thank them for making this difficult time somehow more tolerable. Thank you from the bottom of our hearts!!

Amazing during the worst time of my life. Thank you so much for your kindness and communication…read moreduring the loss of my father.

My husband died suddenly in January. Left with not knowing how much we had and what was the next…read morestep and not having a lot of disposable income, I asked the hospice nurse what to do. She suggested City Cremation. I called them and with a calm, confident voice they said the words I needed to hear. "Don't worry we have you covered." And they did. They picked up my husband at the hospital and brought him to their crematory. They called me and gave a time it would be ready. When I went to the office, Chris explained how to write an obituary and how he would get the death certificates. He set up a website for friends and family to write and send in pictures All worked smoothly and I don't regret for a moment that I chose them. The price is under $2000. Gold star value at a reasonable price.