We were glad to get the true Tyler's experience while visiting family in Texas. The store offers a huge selection of great brands. The prices are on the higher end, such as over $100 for a set of pajamas. The men's section had a massive amount of sale items compared to the women's little to none. I was disappointed that nearly every men's Vuori item was on sale and none for women's. Would return but be prepared to spend! read more

Had trouble with a couple of items and Judith had amazing customer service and she's very patient and helpful overall!

Shopped here this evening and had the BEST experience ever. Ashlyn and Ashley were so helpful and knew exactly what we were looking for. Loved everything we bought and I can't wait to wear it. We will be back soon. Just found our new favorite store. Thanks girls!!!!! You made our day!!! read more

Have you ever felt so awkward and wanted to experience that same strange feeling again? Yes, then go to this Tyler's location. I don't usually fill out reviews, but felt like I needed to because of how bad their customer service was tonight. My husband and I walked into the store 45 minutes before they closed tonight (a Friday night), with plans of spending a decent amount of money. No one greeted us, even though we walked past at least 8 employees and no one said a word. We had to flag someone down to get us a fitting room too. Finally, after being in the store for about 30 minutes, one sweet young girl offered to take our clothes up to the register, but the rest of the staff was awful. Right when we were about to go to the register 10 minutes before they closed (at 9PM), they turned off the music and locked the front doors. The staff congregated around the front door and proceeded to talk around 8:53 when we were checking out. I won't even say what the cashier's name was because she was the most unenthusiastic employee I've ever seen in my life. I have worked in retail management for the past 15 years and was truly appalled. I get it, it's a Friday night and everyone wants to go home, but the manager that was there tonight should truly be ashamed of himself and how he leads his team. Sincerely, Disappointed Customers read more

Great store, the selection is outstanding. Personnel is very engaged and friendly. If your into causal sportswear this is your store.

Just moved cities and never been to a Tyler's before overall great service and had such good help from charlotte she was super patient and helped me find shirts I would normally never reach for! Overall 10/10 experience would definitely one again! read more

Store is amazing and staff is great. Have a great selection of product and very brand specific which I appreciate. The prices are competitive. read more

Great place and amazing service! This employee named Charlotte helped me find the product that was just right for my sister!

Wide variety of everything from casual wear to casual shoes including yoga and running wear. Great for gifts too.

I went into this store to get a pair of shoes. I picked the Pegasus 40s. They had a clearance sign on them for $89. The employee comes out with one shoe, size 9.5. It fit so I want them. The same employee goes to the back to get the other shoe and comes back out and puts it in the box. I go to pay and the shoes ring up $129. But the sticker on the shoe says $89. The manager comes over and says he can only lower the price to $99. I say ok deal. I find it odd that when one of the entry level employees who is standing near the register during this attempt to squeeze 10 extra dollars out of me is told by before mentioned manager to check each shoe that is labeled clearance to make sure it is actually on clearance, says he will do it tomorrow. Tomorrow? I wore the shoes a couple times since I bought them a week ago during the tax free weekend. Now I am back home 1000 miles away and realized that the two shoes are not the same shoe. One shoe is a Pegasus 40 and the other is a Pegasus 39 read more

Service by Sophia was great!! Definitely will be coming back. Sophia was helpful the whole time and made perfect recommendations for my back to school! Staff was great all around, very satisfied. read more

As a non-native Texan, this Tyler's (Opened just a few weeks ago) is the first and only one I've been to. The selection of t shirts, shoes, swimsuits and outdoor accessories is excellent, with skateboards and other fun finds throughout the store. The prices are high for what you get, but they have unique stuff so it's understandable. During our pop-in today we went to get some shoes for my 13-year old son. That really prompted the review, as the lone customer service person / woman was epically (not a real word, but you get the gist) unhelpful. When asked, "Could you help us?, I was met with a scowl. When I asked, "Can you help us with shoe sizing?", she said "If it's for him (meaning my boy) we don't have a way to size youth shoes"...Strange, since the measuring equipment can measure anyone's foot. With one last gasp I offered, "So you can't help us?"....A blank stare in return, and that was the extent of said interaction. Lame, and unfortunate. I really prefer a positive review as a First Review, but not happening for Tyler's today. I'll be interested to see if the customer service issues are a theme or a one-off, so please chime in as you make a visit to the store. read more

I went here just to come and see what it was and this super nice, good looking man, with huge muscles (I think his name was Conner) came up and immediately found me a pair of swim trunks that fit my style. These kids are no joke, they will do ANYTHING for you. I asked if they could feed my kids while I was changing and using the big boy room and they did! Very very impressed! thank u Tyler's read more

I've been going to TYLER'S Austin for years with no bad experiences. I was impressed with this location as well. We were greeted by the cashier when we walked in, even though she was pretty busy at the register. Walking throughout the store, almost every employee we encountered asked if we needed any assistance. The prices here are pretty standard, but they always have some good t shirts on sale. Walked out with 2 Patagonia logo shirts for $20 a piece. No complaints here. The Southlake store on the other hand needs a lot of work with their customer service skills. read more

I came into Tyler's not knowing what I really wanted when Josie directed me in the right direction. She found what I was looking for and her customer service was unparalleled. I brought my family members the next day and customer service was just as adequate. I will continue to come back here and drain my bank account read more

Wow, we were SO excited that Tyler's was opening a Fort Worth location.. But, we have been there three times now and they REALLY need to train there employees on customer service.. Even the manager today had to come over (we were doing an exchange) and he never looked up or even acknowledge us.. They never greeted us when we entered and not once did anyone ask us if we needed any help I realize that there are a bunch of kids working there but, it still a customer service industry and I know the other stores don't operate this way It's VERY disappointing!!! read more

Tylers has fishing/surf clothing, skater, and more. Salt life, Guy Harvey, Quiksilver, Oakley, Billabong, Hurley. Skateboards, surfboards. You name it, they may have it. Sometimes you may find a sale. read more

I love this place. They have a huge selection of Patagonia! Check out their shoe sales. You might find a come up! I found me a nice pair of Nike Air Max's for only $80! Staff is super friendly and welcoming. We'll definitely be back. read more

Great new addition to the Westbend plaza. They have a ton of shoes and clothes. If you're going for that surf vibe - they have Roxy, Billabong, Hurley and Vans. They carry a ton of flip flops! We spent 20 minutes checking out all the brands. They have a solid selection of Swell bottles - my favorite! They also have a bunch of Yeti gear if you feel like dropping a ton of cash. At the very least pick up a Tyler's tee shirt. read more

The store itself is really great. The help? Not so much. I went with my mom today and she had to basically scream at a girl to get her attention to open up a dressing room. When checking out, a guy behind the register glazed over us pretending not to see us so he didn't have to check us out. In the shoe section everyone would glance at us with a shoe in hand, then quickly walk away avoiding us. These kids working there REALLY don't want to work. Customer Service really needs to get in there and train/hire new employees. read more

Been to this store a couple times and it's almost impossible to get help. Most recently we were in shoe department. We were only people there besides the two employees carrying on a conversation. After about 5 minutes I had to apologize (sarcastically of course) as I interrupted their conversation. We do get shoes finally but then notice that they are more expensive than retail on the manufacturers website. Thanks but no thanks. read more

I never do reviews but after my visit this evening I had to. I actually came close to asking for a manager to complain about the customer service. When we walked in an employee was at the table folding shirts right at the door. No greetings or can I help you from her or any of the many employees I walked past the whole time I was there. At checkout the line was long, only one register open with several employees just standing behind the counter. My turn and no hello nor did she even look up at me. After putting the receipt in the bag and pushing it towards me she looks past me to the next customer. I purposely said thank you at her very loudly and she didn't even look at me. I was so mad I would've asked for my money back if my daughter didn't like those shirts so much. I don't expect much from employees in retail but I that's ridiculous. read more

i was really excited to come in for the first time... but i was not met with that same reaction. when i asked the girls at the registers for help, it was as if i was interrupting their conversation and being a burden. now i have never worked retail, but i do not think that is how they should react to a paying customer. i was not greeted at the door and when i sought out help in the shoe section, the young man who was working seemed as if i was bothering him for asking for a size. overall awful experience! would give it 0 stars but i needed to give it at least 1 for this review read more