Great place. Relatively quick (I just waited in the lobby for about 30 minutes and played my daily…read moreSudoku feed). they were very professional, friendly, intelligent and clean. Only complaint was that I specifically asked that they mount the new tires in front (front tires always wear faster because they are cambered inward to improve turning... check your front tires and you'll likely see the inner tread lower than the outer). Might also note that they installed a "Rocky Mountain" brand, which is of course an off-brand, but they seem very quiet, despite a somewhat aggressive tread. I think they're all made in Mexico these days unless they're Michelins (and who really know where those are truly made) so it's a non-issue. One more story... I went to another local tire shop in Augusta, GA (Marc Yount), and when I went to pay the bill the long-haired, rather large and fat blond-haired jet-ski hippie that owns the place told me "I'm not a fan of the tires you chose." And "you have an axle bearing leak, and I'm not sure what I'll find when we open your pumpkin" (the rear differential). The proposed charge was $2250 to fix these things. I do my own maintenance, so I checked the differential fluid and it was fine. They saw leakage of brake fluid, not differential fluid, which meant I needed to replace the brake server on one side, which I did on both sides. Total cost about $150. No axle seals needed (a major operation), and I'm writing this with over 100k more miles on the car. 4Runners are known for axle seal leaks, so they saw the brake fluid on the inside of the tires and assumed it was the axle seals without actually checking anything else. Beware of this kind of crap, and beware of Marc Yount if you're near Augusta (they're 'uber expensive) - they took me for an idiot, which I am not, but if I was an average guy or gal I'd sigh and pay that price - just to get some new tires mounted. Going back Monday morning to this Discount Tire location for the front tires. Highly recommend this place. They are quick, clean, efficient, HONEST, and won't try to snow you with BS (snow you is a Northern term). They are trustworthy. All the best to you, and thanks for reading this ridiculously long review.

I made an appointment for a tire rotation. I arrived about 5 minutes early. I waited for more than…read more10 minutes before anyone looked at me to assist me. A customer came in after me and was waited on in less than 2 minutes and they took his vehicle in within 5 minutes of his arrival. It's been 35 minutes since i got signed in and my car is still sitting outside. They close in 20 minutes, yet they tell me it's going to take an hour to rotate the tires. Hope they torque the lug nuts.

We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family

Our car broke down during a road trip and we were thankful to pull off to this location. The staff…read morewere attentive, kind, and fair. They diagnosed the problem and had it fixed within the next 1.5 hours. Would definitely recommend.

My air conditioner in my car went out. My sister's family uses Mickey and were pleased with the…read morework, so I decided to go to him. He gave my husband and estimate and in 2 days we took it in and picked it up the same day. My husband took it back because it didn't feel really cold. They did a dye test and found the problem and everything is perfect now. Oh yes it is a 2011 Equinox

I love this place! We bought new tires here and have nothing but great experiences. Easy to…read moreschedule an online appointment for tire rotation and balancing. Was promptly met by Jacob. Great young man that answered all my questions and quickly got my SUV on the rack. The employees looked happy and were very thorough in their tire inspection. I like a business that takes care of their employees. It took no time at all and Mike came to let me know the work was done. Prompt, professional and friendly. Fabulous tire store. Thank you Jacob, Mike and the guys that did the dirty work! I appreciate you.done.

I made an appointment for a tire rotation. I arrived about 5 minutes early. I waited for more than…read more10 minutes before anyone looked at me to assist me. A customer came in after me and was waited on in less than 2 minutes and they took his vehicle in within 5 minutes of his arrival. It's been 35 minutes since i got signed in and my car is still sitting outside. They close in 20 minutes, yet they tell me it's going to take an hour to rotate the tires. Hope they torque the lug nuts.

Not sure why some of the previous reviews were negative. I had excellent service today!…read more My car wouldn't start. On a Friday. Battery was dead. I had to be at work. i couldn't just replace the battery or jump start the car because the battery was swollen and looked like it would explode (!). The lady who helped me over the phone when I called Wayne's was great. She told me how much it would be and had someone at my house in an hour and a half. The person who arrived checked the alternator, etc. replaced the battery. It was easy-peasy and a huge relief. Excellent customer service. Would definitely recommend.

They are so nice and helpful. I live in Texas and was there visiting family and picking up a truck…read more The truck needed several big repairs before I could drive it back to Texas. They were able to fix it in less than 24 hours. I made it back to Texas with no problems. Dan and Belynda

James took care of me after the location on Richland same store…read more.. Couldn't correct my issue after 2 visits....after they did a wheel alignment my sterring wheel was Cocked to the left. I tried different location, they resolved my issue...James was understanding and his customer service was outstanding.. I will return!

They say they price match and the don't, I had a competitors ad and they refused to match it. Made…read morean appointment and still waited 2 hours for four tires. I should have went to discount tire right next door, they are cleaner , more professional, faster, and more importantly they are honest. I never give one star reviews but this place is bad in every way.

Go literally ANYWHERE else. I had them fix my AC. I needed a new hose and a recharge which cost…read moreabout $600. They overfilled, which i didn't notice at the time, because they don't work well with your schedule, and when i went to pick it up, i was also heading into work. The AC didn't work the entire way, so i took it back the next day. I was YELLED at and treated horribly, as they held my car hostage not wanting me to take it somewhere else. One of the "brothers" was intoxicated? and should not have been operating heavy machinery. There was one point were i thought the altercation was going to get physical...im a 115 lb woman, and did not feel safe in that atmosphere. When he finally brought my car around, after a lot of shouting and cursing, he had been petty and messed up my car clock. I had an overall awful experience, didn't get my money back, and had to take my car somewhere else, which cost about the same to fix it. If you can help it, don't go here, awful, sexist atmosphere!!

They do don't do well with timing. Made me and my kids sit and wait for hours caused me to cancel…read moremy sons appointment and I had an appointment! Also was very rude to my daughter because she a accident in the stroller because their bathroom door was locked with nobody in it!

Friendly and welcoming atmosphere. Came in and got a used tire, fairly good price, no complaints…read morethere. Just as I started home, bold red BRAKE light came on, I was able to take it back. Owner(I guess) put in some brake fluid, cool light went off. I be damn if the light comes back on the very next day and stayed on and is still on. Also my brake pedal is down to the floor.. This situation came about After I got my tire replaced. I reached out to inform them of my situation but he only replied Sounds like a master cylinder and they don't do that and that I would have to get a mechanic to look at it. Dude, I clearly didn't have NO ISSUE with my BRAKE light until after your guy replaced my tire. All I wanted was for you to recheck it and let me know what happened.A friend told me Not to come here because of her past experience. I came because my past experiences were good, but now I'm having mixed feelings.

Better costumer service, my husband called before going up there and asked if they had his specific…read moretires because they're hard to come by. The receptionist told him that they had enough for him to do his entire truck, by the time he got up there they didn't have any tires and he left as soon as he got off the phone.

Amazing quick service. They are very knowledgable and trust worthy. When no one would take my check…read moreengine light problem in. They immediately told me to come and sure enough within 5 mins my car was being checked on. They knew exactly what was wrong. I would definitely recommend them to anyone!

I had an appointment to have tire looked at that was losing air and they took great care of my car…read more- Didn't try to sell me anything i didn't need and the men were very polite Wait time was a little longer than expected but it was a holiday and i don't think they had a full staff that day

Took vehicle in on appointment for an alignment. Was told only one guy available today and another…read moredidn't show up for work. Since it would be 2-3 hours rescheduled for Saturday at 9;00AM. Arrived on time, but did not get to service writer until 9:25AM, and told my vehicle would be next for the rack. After another hour and complaining, finally got my vehicle on the rack. However, person doing the alignment was not very knowledgeable and returned vehicle after 20 minutes with indication the vehicle "Failed" with the explanation the rear camber could not be adjusted due to the vehicle type. My vehicle had a lifetime agreement and on two prior visits, the adjustments were made, yet this visit appeared nothing was adjusted and a very quick and poor overall job. Mainly due to they were too busy and inadequate staff.

Do not get your car serviced here. They lie and do not do what you requested. Took my car to…read moreToyota only to find my car needs a list of things done including a critical oil change which was supposedly change by this Firestone in December 14th. After that service at Firestone in Aiken, I had to go back twice. They needed to put air in my tires. Then a day later I had oil on my driveway. Went back. They are sloppy and do not give a crap. The young lady in the front had a serious attitude. I felt like I was interrupting their life by walking in the place. Honestly I would give them negative stars. Stay away!