Great selection and affordable prices. The store is clean, organized, and easy to shop. Staff were…read morefriendly and helpful. I found exactly what I needed and will definitely be back.

Great store with great customer service. Plenty of parking, merchandise and prices. I can always…read morefind someone to help and store is well stocked. Be sure to check out clearance sections for even better prices. Sign up to be a perk member too. Bathrooms are clean and large. I dealt with 3 mangers and all were great.

Decided to give DSW another shot! The last 6 mths my…read moreexperience with sales rep were unbelievable so inexperienced rude and obnoxious. I stop by 7/8/26 and met Chelsea Coffman she made my transaction so easy and not complicated. Gave me my reward with out a problem. She very pleasant and I was able to stay calm through it all. My experience with the older blue hair woman was very stressful and the new younger girl were rude. Seem to be a big turn over of employees. I hope DSW will continue to keep Chelsea, she's very professional and does her best to satisfy DSW customers. I always get compliments on my shoes and will continue to be a referral to DSW.

I love the great choices that you have on everything! And the prices can't be beat! I live out of…read moretown and come to the store every time I am in Tyler.

I bought a bed frame, had it less than one month and it fell to the floor. Broke into several…read morepieces. when I spoke with the warranty dept person whom I can't remember her name, informed me that all sales are from nap with or without a warranty. WOW!!!! Not only is this a piece of crap bed frame, the worst I've ever purchased, they will not replace it or refund my money under any circumstances. I bought this online and it said I was in stock when I ordered it and I waited over 6 weeks for it to arrive. Had I known it was such poor quality material and all sales are final with no replacements or refunds I would have never ever bought this bed. Southside Furniture is beyond the worst reatiler I have ever done business with and I am warning all to purchase from them only if u like to throw your money away on crap furniture with crap warranty.

Eighteen months ago I bought a $1400 power lift recliner from Southside Furniture. Although the…read moresales and service was good at the point of sale, the customer service a year and a half later leaves much to be desired. 18 months from the date of delivery the power lift portion of the chair stuck in the up position and would not move. Although I knew it was out of the warranty on the parts I called to see if they could service the chair. I was told they no longer sold Mega Motion chairs and since they now sell mostly Ashley furniture they wouldn't/couldn't provide service. When I asked who they might recommend to service the chair they didn't know and couldn't help me. After a bit of researching I was able to order the part online from Ashley/Franklin furniture and will repair it myself by removing the two bolts and cotter pins that hold it in place and reconnecting the power cord. Needless to say, Southside has lost any future business from me.

A great place to get light fixtures or ceiling fans. They are most helpful and friendly to work…read morewith.

If you are wanting quality products and Excellent Customer Service, you are at the right place!…read moreEach time I work with The Gallery of Lights I am impressed. I always get wonderful one-on-one service - with all my (many) questions answered - and if an issue arises, I get regular updates and wonderful resolution. The great service continues after the sale as well. I highly recommend The Gallery of Lights.

We had the best experience at Furniture Row. We have purchased many pieces and delivery and set up…read morewent great. The employees are all super helpful and ready to answer any questions. I've never felt pressure to make any purchase.

Bought a chest and a nursing chair back in April. I was told they didn't have it in their store so…read moreI had to wait until mid May and that they would keep me updated. To this very day, they never have once called to update me, I had to continually call to get any type of update. On top of that, each update was nothing, but lies. It's now June and there's still no true update. I've been continuously fed lies by each rep, stating things like: "your order has been shipped, you should received the order within a week, we don't have control over our shipment, we don't control online orders, we can't expedite online requests, our store managers are only available Saturdays...etc." Short summary: Lesson learned, skip this store in the future. They don't care about your business, customer service is not helpful, plus rude. I would recommend getting your furniture somewhere else. Cancelled order.

Our designer is amazing; patient and creative with no pressure. We enjoy looking at the ideas she…read moreputs together.

Very pleasant people that work there. We went in to order a whole new living set and it was a…read moreflawless experience. Tue quality is great.

Great store with a unique selection of home decor, furniture, and gifts. The store is clean, well…read moreorganized, and the staff is friendly and helpful. I always enjoy finding something new here.

Just made a purchase at the Tyler Texas World Market store and had an amazing experience at…read morecheckout. Miss Ella greeted me with a welcoming smile, and I received outstanding customer service. In my opinion Miss Ella went above & beyond to ensure I had an active "rewards" account - walked me through the steps ensuring I had utilized every coupon & discount available to me. She treated me as if I was her #1 customer and attended to me with such a sweet spirit. Will I return to shop & visit her again! Most definitely!!! Thanks Miss Ella - see you again soon.

DON'T DO IT!! They will tell you 1 thing, but you actually pay something completely different…read more I bought a living room couch set for $2000. No missed payments. 8 mos later i FINALLY paid it off, it had cost me $5100. That's $387 mo in INTEREST ALONE!!

I have bought several things from here & have never had any issues! They are always super helpful…read moreand polite. If I'm ever needing anything furniture wise I always check here first!!

We replaced the furniture in our waiting room. The service and quality were exceptional. We have…read morehad the pieces for a few months, and they still look like new. We will be back. Thanks, Kim and the team!

I recent bought a five drawer file cabinet. Look, it's a used file cabinet right? They purchase…read moreused office equipment, and new stuff as well, but the bulk is used stuff. I brought home the cabinet only to find it was such an odd size that you couldn't use standard Manila file folders in any drawer. I was ticked off but the error was mine for not measuring prior to the purchase. A few days pass and so I call the store. Rather than blowing me off, they said bring it back. They unload the cabinet, walk me back to the file cabinet area (and they have a LOT to choose from!!!) and they offered me the perfect cabinet for my need. Get this! The second cabinet was priced a few dollars more than the one I originally purchased but they gave it to me for the same price. Who does that these days?! My satisfaction was VERY important to them, without question. They loaded the replacement cabinet into my vehicle and I was on my way. Office Barn runs an ethical and professional business. Customer satisfaction means something to them even when the customer makes a error. I would whole hardily recommend Office Barn for office furniture, desks, chairs, file cabinets, etc whether for home or office. You can bet I'll be back to make additional purchases