My husband and I stayed here on our recent trip to Liverpool. We had stayed here before about 3…read moreyears ago. Even though there is slim pickings for accommodations in Liverpool, The Best Western Liverpool doesn't act like it's the only game in town. It is a great hotel in its own right.
The rooms are new and clean, like many Best Westerns. What sets this Best Western apart from the rest is the great customer service provided by all staff, not just front desk staff and the little thoughtful things like the breakfast buffet selection for people with dietary restrictions (more on that later), the variety of magazines available in the lobby, and the movies on DVD that you can borrow at the front desk.
The breakfast buffet is by far the best I have seen in any hotel. Not because it's fancy or high end (which it's not), but because there is so much selection and it is so considerate of people with dietary restrictions. Gluten-free bread, waffles and muffins are kept in the back room to avoid contamination - you have to ask the breakfast room attendant for them. Gluten-free cereal is kept in its original manufacturer's container, next to the regular cereal dispensers. In addition to regular skim and 2% milk, they have dairy-free, soy-free almond milk. They have different types of yogurt - fat-free, full-fat, with real sugar and with sugar substitutes.
They have so many different toppings for your oatmeal or yogurt as well - a dried fruits and nut medley, granola, shredded coconut, dried cranberries, crumbled Reece's pieces, and more that I forget.
They have 2 waffle machines, lots of different pastries, bread, and English muffins. They even have processed cheese slices (in cheddar and Swiss) so you can make your own version of the English McMuffin, lol.
They have whipped cream, strawberries, blueberries, and syrup for your waffles.
They have hashbrowns, baked beans, scrambled eggs and a meat that rotates between sausage and ham.
They also encourage recycling and composting with receptacles with clear signage as to what goes into what.
The breakfast attendants are all so sweet and helpful, especially Angie and Pam.
In our third day there something weird happened to our door and it wouldn't lock. One of the housekeeping staff saw us struggling with the door and said she would ask a maintenance person to come and take a look. He arrived within 10 minutes, took out his tool kit and fixed the door in 5 minutes. Both the housekeeping staff and maintenance staff were pleasant.
There is lots of outdoor free parking.
The Best Western Liverpool is awesome!
