They are clean fast, friendly, easy to talk. I would recommend their services to family and…read morefriends.

The owner Eric and service manager Jenny took care of my 2013 audi a7 very well..I initially did…read morehave a service advisor named Maurice who had a very high ego, likes to judge and take advantage of customers ( converststions i over heard) and it was a pretty big turn off, so I got transferred to advisor David k. stand up guy.. I would give this place 10 stars if i could. I have ran multiple shops my self and it is ran very well with the exception of Jenny b, her ego is is up there as well. like she is better then everyone else thats why I had to get involved with the owner the inspection process was spot on and so was the repair process on my valve cover leak if I had anything to criticize it would be find a new service manager shes a great person but I over heard a conversation about another customer and how she talked down on them because they didn't get approved for the 3rd party financing options... once I got ahold of the owner he assured me it would be handled.. all in all it was a great experience and the technicians where amazing.

Reliable and knowledgeable about many makes and models. Pat has taken good care of our family's…read morevehicles for years now. We always feel like they give us good advice and a fair price.

DO NOT BRING YOUR CAR HERE. Being in business for 35 years does not mean they know new/modern…read morecars. Their incompetence will only lead to them recommending a new engine which you likely DO NOT NEED. Horrible business people, liars and scammers. AVOID THIS PLACE

I brought my BMW in for a full inspection and service. 2018 SUV model that I can't tell you the…read morename of. I'm impressed with the professional inspection report link that came via sms text. Gave me a great rundown and something concrete to use during my conversation with them. The associate (Phillip, manager or partner?) on the phone answered all my questions and I am pretty sure I didn't pay the girl tax. The prices are fair and there is clear communication. My car looks and feels great. Now I need to get it detailed. Highly recommend!

Took my BMW X3 in because it was leaving oil puddles all over the place, and these guys sorted it…read moreout with zero hassle. The driveway is finally dry and the X3 is running perfectly. If you need a solid, trustworthy mechanic who actually knows what they're doing, go here !

Car maintenance and car repairs are never fun. It is one of life's least favorite things…read more That's why I'm grateful for Braxton Automotive. Whenever I have to bring my car here they make me feel less stressed. Customer Service is everything. The space is clean, the drinks are complementary and the lobby furniture is comfortable. I feel like an informed and appreciated consumer. I like that I can drop my car off and leave the key before hours. I like that the same folks have worked there for years. I like that my repairs / maintenance are explained to me and detailed on my receipt. This place is a one stop shop for my car repairs and maintenance. Oil change? Emissions? Tires? Or that weird noise? No problem. Bobbie , Jason, and especially- Anthony, Thank you!

this place charged me 4 times as much as the next auto shop. i almost went through with it and I'm…read moreso glad i didn't. please take estimates from various shops before committing to one.

Reliable, nice and knowledgable professionals. Highly recommended. Been here with 3 different…read morecars for different issues amd/or mnt with no issues.

I had a very disappointing and disturbing experience with this RepairPal-certified shop. I brought…read moremy vehicle in for diagnosis of an ongoing "Engine Maintenance Required" issue and paid a diagnostic fee. I was told the problem was due to the original filters that came with the car, so they replaced both the engine air filter and cabin air filter. However, the actual issue with the vehicle was not properly identified or resolved. After the unprofessional service, the "Engine Maintenance Required" message continued to appear on my dashboard, and I was not given a clear explanation for why it was still showing. I still had to take the vehicle elsewhere for a proper evaluation and diagnosis. I would advise others to be cautious with this shop, as in my experience they did not address the root cause of the problem and focused mainly on basic maintenance without resolving the actual issue.

Excellent service. Brought my Alfa Romeo Stelvio for an oil change, and it was ready in under 2…read morehours. They emailed me a full inspection report and suggestions for future service. I would recommend it 100% to any Alfa owner. The Marietta AR dealer was charging me $360 and the Jim Ellis AR dealer was charging me $230. Got it done here for $160 and the service was WAY better than any of the above mentioned dealers.

ABSOLUTELY DO NOT COME HERE!! I only gave 2 stars because they did replace my engine correctly but…read moresince getting my car worked on by these idiots my car has been in and out their shop week after week, every time they say the job is done I ended waking up the next day to something new gone wrong and all they can offer is a shitty free tow driver that comes when he wants to and will give you half ass details. truly has been a night mare dealing with eurofed.

These guys are so honest and knowledgeable! My gas cap failed emission inspection and then a code…read morewas produced (my check engine light was on). I bought a new gas cap and headed over to Keener's. Steve installed my gas cap, reset the code thingie and told me how far to drive and how fast and the light should reset if that was all it was. THAT WAS IT! Steve didn't charge me for his time. INCREDIBLE SERVICE ON TOP OF JUST BEING A HELL OF A NICE GUY!!!

Honest mechanics! Dropped off my 2003 Honda CRV today after hearing a screeching sound whenever my…read morecar was in idle. I called right when they opened and they were able to take me in right away! I received a phone call a little over and hour later from the mechanic informing me that I had an issue with my belt. The mechanic said the belt was structurally intact and looked new but was responsible for the sound. He said he sprayed it with WD 40 which eliminated the sound but informed me it would come back eventually. He told me I could replace the belt to eliminate the sound permanently or I could pass on replacing the belt as it was still functioning properly and brand new. Definitely a mechanic I will be back to visit as I know they are not trying to stick me with random charges for parts I don't need.

Professional and reliable service. The mechanics know their job, and the result was excellent. My…read morecar feels like new again.

I'm impressed with the quality of work. The mechanics clearly know what they are doing, and the…read morecustomer service was excellent as well.